Ed's Marine Superstore

Ashland VA

Tammy of King William VA (2/5/03):
On 1-10-03 we looked at a 19-foot Caroline skiff boat. Our sales person was Lisa. This was the only boat we looked at. We told her we wanted to purchase this boat with a few extras. She took us to another lady to write the contract.

Nowhere on the contract does it say the footage for the boat. When we went to pick up the boat it was a 17-foot boat and not a 19-foot boat. The two boats were the same price that is why it was not noticed when the contract was signed. We had no way to know what the ID for the boat meant.

They have admitted that it was their error for writing down the wrong boat. They want me to take the boat they have prepared or pay $1,000 more for the boat I was originally supposed to get. They said I have to pay for the extras again because they can not take them off one boat and put them on the other. I should not have to pay for their mistake when they can turn around and sell the mistaken boat with the extras and get their money back. All we want is the boat that we originally told them we wanted with our extras.

I understand we signed a contract but it doesn't say the footage. If it did I could understand it being our fault for not looking. They told me both boats were the same price that, that is why no one caught the error at the time the contract was written up. I have no way to know whis was not the boat we looked at. I should not have to take a smaller boat just because someone there wrote down the wrong boat number. I understand they havce added extras to another boat but that was not my fault. They need to take a little responsibility for their error and not expect me to pay for their mistake.

The company responds:

This matter was settled legally in our favor.

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