iPayment

carla of seattle, WA April 30, 2009

ipayment is horrendous. You'd do best to avoid them at all costs, as it will cost you out the wazoo when they tighten the screws. My personal experience was they charged nearly FIVE PERCENT on all cards, they'd randomly insert extra fees ( oh, but they say you could have opted out IF you'd known/ been notified about them) and my personal favorite: Sending a letter with no date, to tell you about a pile of fees you were liable for in the two months previous . Mind you, this letter comes AFTER those months have passed, so there's nothing you can do to get rid of the fees. They'll tell you "It's in your contract. Too bad."

Tommy of Pasadena, TX April 6, 2009

i am a small business owner in texas. my company opened in 2001. i have been with the same credit card processor for the past 8 years to which i have never had a single dispute. over the years my company has grown somewhat and was soon going over the monthly limit that my processor had originally set up. i thought this was a good thing for them since there making 4 1/2 percent off every transaction anyways.

in november last year (2008) we had closed out a large batch to the tune of about 26,000 dolloars however, not near as much as we had closed out the month before which they had no problem with. a few days later i recieved a call from mark with the risk management dept wanting copies of all the invoices, customer names and phone numbers. this was no problem since all the transactions are from just a few of the larger companies i deal with.

throughout the next week we were doing business as usual and had closed out another 5000 or so. after another few days had past. i was informed they would be hold my money for 3 months and they would review it again at that time (the entire amount). well my three months has past and im now being told it will be june before i have my money. again i am a small business owner in times which the economy is not helpin me much either, this will quite possibly put me out of business.

my company is seriously struggling and may be forced into bankruptcy over this rediculous situation.

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