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UAS Inc. |
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Metal of Hauppauge, NY November 6, 2009 On January 12, 2009 I purchased part # 65757-101, Wire Control Assembly, from UAS Inc. They promised a two week delivery and required payment in advance of $1,675.36, which was paid on 1/15/09 on check # 7205. In my business this is not an unusual request so I had no reservations of making the advance payment. After three weeks I did not receive the material so I called them back and was told that there was a delay and delivery would be another two weeks. After another three weeks I called again and was told that there where yet additional delays and I would be receiving the material within two weeks. I continued to make calls and send emails and faxes to which I would not receive any response for long periods of time. This cycle continued for 9 months. Finally on September 22, 2009 I requested that the order be canceled and that they refund my payment of $1,675.36 in full. On September 23, 2009 I received their acceptance of the cancellation with a notice that my refund will be made in full. To date I still have not received the payment and no one at UAS Inc will respond to my emails, phone calls, faxes or mail. I would like to request your assistance to remedy this problem and get my $1,675.36 refunded back to me. If required I have copies of all email correspondences and faxes for the last 9 months to show the history of this order and will gladly provide them to you. Please let me know if you have any questions or need any additional information. Due to the non-performance of UAS Inc I was not able to fulfill my customer's requirement and had to request that they cancel my purchase with them and I was penalized for not fulfilling my contractual obligation to my customer. Report Your Experience
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