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Broadstripe Cable

g,r, of Port Townsend , WA July 21, 2009

I have always had poor service from Broadstripe, but the last month has been a daily loss of internet. They said a Tech would be out today, but he was a no show and no call back. I complain a lot, they say I have a verbal contract for 13 months, which they say saved me money. I don't get any value for my money anyway!Anyway, they say I will be charged 250 if I cancel them. I bad mouth them to anyone who has internet with anyone! Since I call in constantly to report no service, you would think they would be glad to get rid of me. Three of my neighbors have dropped Broadstripe in the last month due to bad service.

Marvin of South Lyon, MI June 20, 2009

Broadstripe Cable took off the TV Chanel Guide that was supposed to be part of there service as listed in the chanel line they provided when I started to use Broadstripe. They did not reduce my monthly cable bill although they reduced the service.

Deanne of Olympia, WA May 7, 2009

We bought a home in April '08 in Brinnon, WA and signed up with the local cable co, Broadstripe . . . a big mistake. From day one we did not receive good reception and on 10 channels could not get audio either. I have talked to the previous owners of our home and they experienced exactly what we did, so this is not new. I started calling and they were 'extremely cooperative' to send a 'tech' out to 'fix' the problem. The techs always came out, but the problem was never repaired, each time they would tell us the problem did not lie in our home, but at the pole down on Highway 101. So now, apparently, it was up to me when I continued to call to let them know this, so that they didn't continue to 'send a tech out.'

To repair this, it would take a boom truck and flagger to direct traffic down on the hwy - time and money. And now, as of May 1, there was a bridge closure which increases the traffic flow on this hwy., lending me to believe that this problem will not be fixed in the near future (if ever). I called them incessantly and finally let them know that we would not be paying our bill until we recd. satisfactory reception (keep in mind, we don't have a big HD TV system, we just want to be able to see and hear all the channels we were paying for) . . . well . . . your guessed it - in the time they could have repaired the system they cut us off and have the nerve to continue to send us a 50.00 bill. I have contacted the BBB, AGO, FCC, Jefferson County Commissioners, Pt Townsend Leader (newspaper) and Call Jessie on Seattle's Channel 4 TV. So far, nothing has happened. Somehow, we/you need to find a way to stop these people and to be made responsible for bilking thousands of people out of money. HELP

Steve of Seattle, WA May 7, 2009

I'm getting between 400-700kbps download speeds in the evenings, about 3-5% of their advertised top speed of 15mbps, which is, obviously, wholly pathetic and unacceptable. Broadstripe's cable offerings are not much better, with lots of artifacting and blockiness and a dearth of interesting channels unless you're into Food Network or Hallmark in HD. give me a break. Football is the only reason I subscribe and even then, half of the games are unwatchable due to the aforementioned picture 'quality.' it's a shame that the city of Seattle, in an effort to prevent monopolies, instead CREATED monopolies so that useless providers like Broadstripe could stay in business.

Becky of Seattle, WA April 28, 2009

We have had bad cable service ever since Broadstrip bought Millineum Cable. When I spoke to a Manager at Broadstrip she told me I was imagining things - the only thing that changed was the name of the company. Not so. Unavailable channels and internet, faulty equipment (we have had two modems, three cable boxes and countless calls to have the boxes reset).

The final straw: service interuptions for a two week period and then a letter from Broadstripe that they are making a 10,000 charitable donation as a response to useless service to their customers. Final kicker, I called to cancel my service and they show me with two modems because they failed to update my account when the replaced the bad one. Wow

Bennie of Seattle, WA March 11, 2009

Bennie of Seattle WA (03/11/09)
These guys have the worst cable and internet. They offer 15mpbs internet package and after speed test numorous times I don't get even half of that. They have some sort of monoply on my area of downtown seattle so that if I want cable I have to deal with them. Not Fair At All.

no physical damage just alot of calling and complaining for nothing. Stress.

Kelly of Seattle, WA February 27, 2009

Kelly of Seattle WA (02/27/09)
I think that these guys are unfair and that the prices are way to high! Not to mention they claim that they have a speed of 15mpbs and they dont even come close to that! The television cable they offer is the very worst I have ever seen anyware in my entire life!

I pay them a high price that they demand after promising me a cheaper rate. they are not giving the consumer what they say they offer! And worst of all I cannot recive any other high speed internet or cable in this location THATS NOT FAIR!!!! I think People should have a CHOICE!!

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