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DISH - Billing

James of Magnolia, TX May 12, 2006

James of Magnolia TX (05/12/06)
Dish Network has ripped us off for 3 months service, i.e., we had to pay 12 months’ payments for 9 months’ service due to their clerical ineptitude and inability to keep the books straight. We are currently suing them in Small Claims Court for treble damages under the Texas Deceptive Trade Practices Act since their deception is obviously common and widespread. They would rather pay their attorneys to fight us than to do the research and correct the errors.

We are switching to another service provider and urging our large extended family to do likewise. We even contacted the president directly thinking he would know somebody to whom to delegate this simple matter but their hubris is exceeded only by their collective ignorance.

James of Riverside, CA May 7, 2006

James of Riverside, CA (05/07/06)
I purchased the Race to the Cup Hockey package to watch the playoff games. I was not able to and when I called I was told these games were on the OLN channel and that I had to purchase a different package that included this channel. I added this package and was then told I could not have a refund for the first package.

I called three different times and each time I was disconnected or transfered to an unanswered number. On the fourth try, the supervisor hung up on me.

I think Dish network stole 49 through dishonest practices. They offered a service that wasn't available and they have a no refund policy.

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