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Vince of Lake Forest, IL May 21, 2008
bought a cannon powershot SD450 and it has malfunctioned several times e18 error comes up and I cant use it. it is 2 years old finally had enough and looked up on line about the problem, finding out that is not new but many complaints about the same problem. one time I fixed it but this time cant.
Ellen of London, AL May 20, 2008
I had an e18 error with my canon as well, which was very frustrating but managed to fix it with the help of this website: http://www.e18error.com/ Strongly recommend it!!
Dane of Chicago, IL May 13, 2008
Canon E18 error. Powershot SD800. Actual error on this model is lens error, please restart camera but it is believed by most to be the E18 error renamed. Camera will now not focus, nor will it zoom in.
I was literally in the middle of snapping pictures when I noticed that the camera had turned blurry. Unaware of how to manually focus pictures on this camera even (I'm sure there's a way), I was puzzled at what setting I may have accidentally switched to. I quickly figured out it wasn't a settings issue. While this happened, I was walking briskly (in front of a forklift carrying a pallet of wood), but did not drop, shake or otherwise do anything out of the ordinary to the camera.... I wasn't zooming or unzooming even, and I wasn't moving while I was actually taking photos. I noticed that the lens housing has a rectangular area that's normally completely parallel to the rest of the camera, but right now it's at a slight diagonal like it didn't open up all the way. and the lens itself is not retracted fully nor will it retract fully.
The camera is blurry beyond use. I can zoom it in to a very specific part of the zoom and it seems to be within acceptable focus range, though it's hard to guage that acceptable range when just going by the viewfinder. Plus the camera will unzoom itself when powering off, so after powering on I then need to find that range again. I don't get an error until I try to zoom in, at which point I get the lens error, please restart camera error. Camera is about 15 months old, just out of warranty of course. Built in design flaw?
Scott of Toms River, NJ April 30, 2008
Canon powershot s2 is e18 error. Had the camera since October of 2006. Just the other day 4/20/08 wife was using the camera and turned off the power, when she went to turn it back on and the E18 error appeared. After reading all the information on the internet I guess the camera is just now junk being to repair it would cost just as much as the camera.
Considering cameras should last many years longer, just 300 for a new camera.
Sharla of Merriam, KS February 12, 2008
I was very happy with the pictures taken from my Canon PowerShot S230 until I started receiving the E18 error message and it won't let me download any pictures to my computer. I just googled E18 and discovered this is a wide spread problem that can't be fixed. How frustrating!
Ian of Toronto, OTHER February 12, 2008
Canon PowerShot 550
Similar story to the rest. Camera is about 1.5 years old, and has been treated well. Getting the E18 error, the camera powers off and does not retract the lens. Canon website knowledgebase for E18 implies that the camera has been mishandled, but this is not the case.
Looks like we have to buy a new camera, but Canon is off the list.
Witold of Palm Harbor, FL February 11, 2008
I bought canon PowerShot S2 over year ago. This was a display camera and I discovered, that lens has some loose. In last month of warranty I sent this camera to Canon service and they fixed such problem but 6 month later new problem appeared E18. Camera stopped! I ask Canon service again but they offered me service for 140 or S3 (refurbish) as a replacement for 170! I gave up! Should be recalled for such error!
Conrad of Honolulu, HI February 1, 2008
I had bought a Canon Power Shot SD550 for my daughter. It's about 1-1/2 yrs old and the Error code 18 comes on so the camera won't work. I was going to contact Canon, but after looking at the website of all those other people who have the same problem, and Canon will not do anything about this problem but sell them a used camera for 150, I decided to forget it.
I am out approximately 375 for a camera that I thought would last at least 4 to 5 years.
Joe of Yonkers, NY January 4, 2008
I've had my Canon SD 550 for 18 months. I've treated it extremely well and I have been very satisfied with the pictures it takes and it's features. Recently I turned on the camera and I received an E18 error and the camera beeped...subsequently shutting off each time.
Carolyn of Elizabeth, WV December 11, 2007
I also contacted canon about the E18 error. Told them about the many blogs I had read on the internet and the response from them via email was they have no knowledge of any problem with this camera nor have they had any complaints and they could not respond to what people would write in a blog. They also offered me the replacement of a refurbished camera. I loved my canon but WILL not purchase another.
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