CAMERAS Manufacturers | Retailers & E-tailers

Casio

Harvey of Beverly Hills CA (12/20/04):
The Camera was shipped at my expense to the Casio authorized repair facility where it sat without being repaired until I called out of concern to locate my camera. When it was finally returned to me something different was malfunctioning. The camera is unusable.

I called Casio and sent several e-mails voicing my unhappiness and requesting a replacement camera. Following my fourth call to Casio, I received a letter laying out criteria for reimbursement. I was pleased to put this matter behind me and phoned the individual who wrote the letter to arrange for a pick-up. No pick-up was scheduled by Casio.

Nearly 30 days later, under advice of counsel, I sent a certified letter demanding the refund. The deadline has passed and I have not received a reply to my letter.

Casio's arrogant behavior is inexcusable and I shall exhaust my remedies without delay.

Damage Resulting: $650, camera + accessories, loss of use.

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