JVC

Annette of Manly, ME April 3, 2007

I bought a JVC GRD70AA camera in Australia in Sept of 2003 and had problems with it from day one. The tape carriage was slow, but I didn't know it wasn't supposed to be slow as it was my first camera. In Feb of 2006, a Lens Cap error message kept happening even though the lens cap wasn't on. This was apparently a 'known problem' and was repaired free of charge. The slow carriage was noticed by the JVC repairman, but wasn't going to be fixed without a charge of 200. In Dec of 2006 there were issues with the battery charge. I charged the camera fully the night before going to the hospital to have my second child. Just before my son was born the next day, the battery ran out - after only 1 hour of use. Three months later in March, the lens cap error message returned so I took it in again to be serviced. JVC refused to repair it free of charge and accused me of dropping and therefore damaging the camera. The damage caused the lens cap error to return as well as the battery to malfunction. I did not drop the camera.

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