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Troy of Vancouver WA (07/30/06)
I called to get information about a particular camera. They asked for all my information, including credit card. After they added a few accessories the price jumped 200 more than what I wanted to spend. At that point I told them I don't want to buy the camera. The salesman said I had to buy the camera. He transfered me to their supervisor, who proceeded to tell me that I've wasted so much of their time and i have to buy this camera. He threatened me that if I didn't buy the camera he would charge me 20%. I told them that's coersion. He proceeded to threaten me that not only would he charge my credit card but he would spread my information over the internet and would ruin my credit. I was forced to buy the camera.
Susan of Puyallup, WA July 5, 2006
Susan of Puyallup WA (07/05/06)
I attenpted to purchase a camera but received a call shortly thereafter stating I had to call to verify the purchase. Upon calling, I spoke to a man that was very pushy, and did his best to get me to upgrade to another camera (the first one was refurbished, but not listed as such). I did indeed fall victim to his insistance, and got the more expensive camera, a case and an upgraded battery.
The camera came and does seem to be a good camera, even though I paid 100.00 for all the extras. My surprise came the next month when my Visa card showed a new charge for a company I never dealt with. After disputing this charge, sending in 2 fraud investigation forms, and having to enroll in a fraud membership, I got the money back. The next month, there were new fraudulent charges, from a different company, again one I have never done business with.
Why do I think this stems from the camera purchase? I have the card in my posession, I have never used the card for any other purchases, and I am the only person on the account. I have now cancelled the card, and will not do business with this company again.
I have had to call the credit card company 3 times to dispute charges, have had to fill out fraud investigation paperwork 3 times, and am out the fee it cost to enroll in fraud detection. The credit card is now closed. Diane of Bridgeport, WA March 1, 2006
Diane of Bridgeport WA (03/01/06)
I purchased what I beleived to be a new Canon camera from WaWa Digital over the internet. When I received the camera, it did not appear to be in the original factory packaging and did not come with warranty information. I suspected at that point that the camera was refurbished. After just a few shots, the lens began sticking causing the photos to appear as if they were taken through a slot. I changed batteries but that did not help the problem. I called the customer service number to return the camera and found the customer service to be rude, argumentative and short but was told I could return the camera for an exchange. I did so and an exchange camera was sent. It took a long time. I e-mailed inquiries but never got an answer and when I called to inquire about when I would receive my exchange, I was told it wasn't customer service day, call back tomorrow.
When the camera finally arrived, I suspected the camera I had returned was returned to me. It came with the same packaging I had sent it back in and the exact same problem with the camera - the lens sticking closed. I called customer service and asked for a refund. They said no refunds allowed, only exchanges. I am going to return this camera again but I have serious doubts about satisfaction on this transaction.
I would never use this company again and would caution anyone else. Buyer Beware! The best price is not necessarily the best deal!
Catjalap of Chicago, IL January 3, 2006
Catjalap of Chicago IL (01/03/06)
I ordered a digital camera yesterday and they called me today to try and sell me additional memory. Only then did he nonchalantly mention that it is 'refurbished.' NOWHERE on the site does it indicate it is refurbished. In fact, I read on their 'About Us' portion of their website that one of the reasons to buy from them is they have "Brand new and factory fresh merchandise." I told the Wawa rep that it is false advertising because the site purposely is set up to mislead the consumer. He said he will put 'refurbished' on the description and then hung up on me. We'll see.
Kristin of Troy, MI January 3, 2006
Kristin of Troy MI (01/03/06)
Internet camera company that lists cameras for the lowest prices out there and then after you give them all your credit card information will not sell you the camera unless you purchase inflated and unnecessary accesories to go with it. When I told them I didn't want to purchase anything else just the camera that they advertised the owner yelled at me spoke billegerently and told me that if I didn't buy the extra accessories then he would cancel my order and charge my credit card a 20% restocking fee. I called my credit card company and cancelled my account number. They also do business as Starlight Cameras, Accessories Land, Digital World, Stargate Photo, and The Camera Whiz.
David of Corpus Christi, TX December 13, 2005
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