Small Claims Guide Class Actions Lemon Laws FAQ Newsletters
|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
Share |
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
 Print This  Email This
|
|
|
Fingerhut |
||||||||||
|
Jimmy of Nacogdoches, TX October 9, 2009 Do not ever send me another Fingerhut catalog I wanted to get started ordering with your company, but you do not seem fit for me to order. You can have your catalog and everything else in your store Michael of Spanaway, WA September 21, 2009 We bought a 6 piece Key Largo patio set about a month and half ago for 249.99. It came with 4 chairs, an umbrella, and a tempered glass table top. Yesterday, the table top shattered for no apparent reason. Noone was outside, and there was no way an object could have fallen on it. jennifer of williamsville, NY September 8, 2009 i ordered an apple ipod on july 18, 2009. I tracked the order on the computer and was to recieve two packages. I received one package that contained a pink purse( which i did not order). I waited another day thinking it said two packages, maybe the next one would contain the ipod. the following day, i recieved nothing and i called fingerhut, i talked to customer service. they told me the second package i recieved was the letter that contained the warranty i purchased for the ipod that i recieved weeks earlier. they proceeded to tell me the pink purse was a free gift for ordering with them and the ipod should have been in that package. i told them the package was unopened when i recieved it, and there was no ipod in it. they told me they would send me a return slip for the free gift, and there was no resolution to my problem. the next day i called again, proceeded to tell my story again, and they said the guy i spoke to should not have asked for this gift back, but should have sent an affadavit out for me to sign stating i never recieved this. I recieved the affadavit and i signed it, and mailed it back. on aug 4, 2009 i called to see the status of eveything and was told that a letter was sent out stating they were not going to crdit my account the cost of the ipod or the warranty. the man could not tell me why, and i asked to speak to someone who could. mike got on the phone and told me that their investigator found no reason to credit my account. he proceeded to tell me that the investigator found that the package weighed exactly what it should have (1.53lbs) when it was shipped out of their warehouse. he then proceeded to tell me to go and file a report with the local police department. i did this with great reluctance, because this package was unopened when i recieved it and it was not tampered with. this is something i told the police. how can i be reponsible for something i never recieved. this is the first time i ordered from this company and this will be the last time Sandra of Flint, MI September 6, 2009 I just received a letter from fingerhut - Credit Notice..Just like another person who complained. I did not order or request anything from them, they took it upon themselves to do credit checks on my account (which had a 0. balance), then informed me that my account had been reduced to 0 and the account closed, and it will stay closed!!!!!!! They can keep their crap, however I am upset that they can check my credit any time they want to for no reason---driving my credit score even farther down. Deborah of Glen Carbon, IL September 4, 2009 Well they list an alphabet letter indicating a certain charge for shipping and handling I look up the charge on the listing it says one thing and my bill shows more. How can they get away with this? In this instance the shipping was 11.00 more than what they had listed. James of chico, CA August 26, 2009 in lieu of fingerhut, The bill is in delfina stowes name not James stowe, the credit colection guy gary is telling me I have to take care of it or paymeht buy phone or he will put it down as payment refusal, I told him its not my bill its in my wifes name and I have nothing to do with it . he kept insistening and I said you had better quit harrassing me or I will call a lawyer and we will see if your right about harrasing me when its not my bill.He kept on and on, so I called a lawyer,who I havent heard from yet and then I found this complaint form.Its not my bill and I told him I will not pay it and to contact my wife. If my wife pays or doesnt pay I have no control over that. then I said contact her and quit harrassing me then I hung up. Lynn of Grapeville, PA July 30, 2009 I ordered a ring that was enscribed with my wedding date. I ordered it at the end of March of 2009. Today is July 27,2009. I still have not received it. Last month a representitive contacted me and mentioned that I owe on a payment. I told them that I did not receive the ring. After a few days they contacted me again about payment due. And again I told them I don't have the ring and I will not make any payments on something I don't have. They put me on hold, when they came back they told me that the ring was sent back to the manufacturer. Why, I don't know. I didn't hear from until tonight. They called and mentioned about payments. And,AGAIN I told them--no ring,no payment . I also told them I'm cacelling my order and they lost me as a customer. All they said was to contact the customer service dept. I tried contacting them by e-mail, but I couldn't get through and I'm tired of making phone calls. I won't buy anything from them again. Richard of Groesbeck, TX July 27, 2009 I ordered a Malita originally. After a couple of months the pot just fell apart. I couldn't even find one small piece of plastic that was part of the lid. Fingerhut promptly replaced it with a Black and Decker. My wife can smell mold and mildew from another state. She is very alergic to mold and mildew. My wife told me when opening the lid before pouring the water in, she had to step back the moldy smell was so strong. We continued with several cleanings with fresh water but the odor was still there. Well, we have been making coffee in that pot that still smells. My wife is having a very bad alergic reaction to something. Hope it not the coffee pot. She will see her MD if she doesn't feel better soon. It's a bad smelly pot. cotina of mount vernon, NY July 24, 2009 I have written to you several months ago about this company finger Hut,who has been harrassing me,and using outside Company to harrass me as well over items that i did not purchase.The Company has also send negative report to the credit agency. I have disputed these items and thought it was taken care of until i receive this harrassing calls from Randy again. On July 24,2009,I received more harrassing phone calls on my cell and home phone from Randy, who stated he's calling from a company called JCC and Associates. In his conversation he stated to me that he's calling about a bill from finger hut and what the amount was,I then said to him I do not owe this bill so stop calling me. He then replied u are responsible, because its under your name. i told him i am not going to pay for any thing i didnt charge. I called the Company to get more information on the Company and he put me on hold and never came back. I am asking you please to look into this matter and resolve this nightmare for me, as good credit is hard to come by. Mary of Hudson Falls, NY July 16, 2009 A Veronica called me from Fingerhut the other day. Says my payment of 7.50 was seven days late (my balance is 34.87) Told her we had been away for several months and my mail was suppose to be forwarded but wasn't so I have not received a bill. Told her I would probably take care of it this evening by making an online payment. She started screaming at me. Asking if I was or was not going to make the payment that evening. Again, I told her I probably would. She screams, "what does the word probably mean". Now upset, I tell her "why don't you look it up in the dictionary" She goes on screaming about when am I actually going to make the payment and I told her when I get good and ready and then I hung up on her. Advertisement
| |||||||||
