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African People Phone Card

Samson of philadelphia, PA October 23, 2009

Purchased calling 20 calling card for Africa with 20 different pin#, The card could not complete one single call. customer service promise to inform thier technical depatment to fix the problem. Two weeks gone problem persist. Customer service said no refund and no further action. "This is my loss". Beware of IFoneAfrica. LOSS 45.00

BEATRICE of DECATUR, GA July 26, 2009

I purchased a prepaid calling card for 5.00 that promised 74 minutes on the packaging. I dialed the toll free # (888-648-7584) and put in my PIN (6968 4445 9547). After my first call of less than 2 minutes, I tried to make another call and was told I had no more minutes. I called the customer service number at the bottom (888-746-4013) and keep getting a "line busy" message. I kept leaving messages and calling over and over, and finally someone answered. He asked me for the control number at the bottom of the card, and then went on the computer and reset my card, and I was able to make another call for less than 2 minutes, only to get another message again saying I had no more minutes. I have been calling again and left several messages, which were never answered. I have not been able to get through to that customer service number since then.

Netasha of Silver Spring, MD March 30, 2009

Netasha of Silver Spring MD (03/30/09)
I bought an african sky card on march 29 for 2.50. and tried to call to ethiopia. It didn't connect me at first try and when i tried for second time it says i dont have enough money. I called customer service and they were closed. On the next day i called again for customer service and try to explain what happened. However the customer service representative told me i don't have enough credit. i was arguing with her that i deserve my credit back since i haven't even talk a word using this card number. But she said i am talking nonsense and hang up on me.

I tried to call back a couple of times to talk to back supervisor who can help me. I could't even get a number to contact an authority who is responsible for the situation. I am very angry the way they treat me. They do not have a right to insult me or hang up on me especially when i don't get the service for the money that i paid for. I will not stop calling or trying to contact the responsible authority until i get the right justice.

I lost 2.50 which is not a big deal but I am insulted, disrespected and emotionally feel bad.

Jonturious of Detroit, MI November 3, 2008

Jonturious of Detroit MI (11/03/08)
I buy card. I need call mothr in Misisisipi when I stays in Detriot on busnis. I pay 5O dollar. I try almost 2O time in one night to call but then it say I out of money. Tis card rip off. I use all my check to by card now i have wait to nex month so try again with some else card. mmother must tink I mad or dont like her no more cos i not call her. I need moeny back. I have stuff I needs to by.

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