Complain about a product or service

Allegiance Telecom

Sue of Berlin Heights, OH July 22, 2008

Sue of Berlin Heights OH (07/22/08)
Recently I have been receiving calls. When I answer there is nothing. These calls came in 7/16 at 10:33 pm; 7/15 at 8:00 am, 11:45 am, 2:00 pm; 9:27 pm and again at 11:09 pm; then today on 7/22 at 10:14 am. I had investigated and tried to contact Allegiance Telecom Inc. When I dial back the number, it says no longer in service or not a working number.

I filed a complaint with the FCC and their response was they could do nothing. I did some further research and find that Allegiance Telecom is a subsidiary of XO Communications. I tried calling them, but get in to the loop and no results there. Wish someone would stop this immediately!

June 11 I underwent emergency surgery and was diagnosed with colon cancer. I am undergoing chemo treatments. I do not need this kind of harassment! As I only have a cell phone for emergencies, I do not need these Telemarketers calling me at all times of day and night.

Sharon of Colorado Springs, CO July 22, 2008

Sharon of Colorado Springs CO (07/22/08)
I have been receiving phone calls at all hours of the day and night. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts about 4 seconds before hanging up. This has been going on now for over 3 weeks. This happens 10-15 times a day. They call during the day, throughout the evening and well into the night.

I had not tried to contact this number but found out through your web site that it belongs to Allegiance Telecom Inc. I found this address on their web site but have not contacted them.

These people just don't quit. My cell phone rings during work hours, disrupting meetings and concentration. It rings during dinner, and well after bedtime. It is irritating along with utilizing minutes on my cell phone that could be used for more productive work. Can't somebody stop these people?

Paul of Sulphur Springs, TX July 20, 2008

Paul of Sulphur Springs TX (07/20/08)
This company has been calling my wifes cell phone for the last 3 weeks. Usually 30 to 40 call a day morning and night. We have gone to the no call listing service, but takes 31 days to take effect. She has gotten into serious trouble at her work for cutting her phone off at night to avoid the every 10 minute calls.

We have contacted our phone service and they can not block this computer caller. We are just tired of the harrasment. There is no way to contact this company because the phone number is unavaliable. What a problem this has become. Something sure needs to be done with this company for the harrasment thay are dishing out.

My wife has been severly talked to about not answering her phone at night from her work. We hope she will not be fired.

Henrich of Bear, DE July 16, 2008

Henrich of Bear DE (07/16/08)
I have been receiving phone calls at all hours of the day from 201-621-5696. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts aproximately 3 seconds before hanging up. This has been going on now for approximately 5 weeks. The caller calls during the day and throughout the evening. I have tried to contact this number but it appears to be a non-working number.

In actuality, however, this phone number belongs to Allegiance Telecom Inc. We have tried to reach them via their website but there is no working website for customer service. We have reported this to our local police department and Verizon.

Joy of Chantilly, VA July 12, 2008

Joy of Chantilly VA (07/12/08)
I have been receiving phone calls at all hours of the day from 201-621-5696. The caller dials my cell phone number and when I pick up there is silence on the end of the line that lasts aproximately 3 seconds before hanging up. This has been going on now for approximately 5 weeks. The caller calls during the day and throughout the evening. I have tried to contact this number but it appears to be a non-working number. In actuality, however, this phone number belongs to Allegiance Telecom Inc. We have tried to reach them via their website but there is no working website for customer service. We have reported this to our local police department and Verizon.

The consequences that have resulted from these phone calls are lack of sleep, fear, and annoyance. Today between the hours of 8:56 am and 6:08 pm I have received 5 phone calls.

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