Complain about a product or service

Allegiance Telecom

Merchel of White Plains, NC March 16, 2009

Merchel of White Plains NC (03/16/09)
My business line rang and when I answered, a gentlemen asked me if I was Merchel who social security number was (he stated my entire SSN). He wanted me to confirm if the information quote was correct, which I would not. I asked him who he was and he responded, I could call back to 213-995-3027. When I contacted this number, I just get an answer machine. I just want to know who this company or person is that knows MY ENTIRE SOCIAL SECURITY NUMBER!!!!!

Kimberley of Fowlerville, MI February 18, 2009

Kimberley of Fowlerville MI (02/18/09)
I have been receiving calls at least once or twice per day for the last month from a phone number that comes in on my caller ID as Michigan Call. Each time it is a hang up phone call. I have called the number back and am always told that the call cannot be completed as dialed. I attempted to do a reverse phone number search on the phone number and was informed (after spending 4.95) that it was a non-working number serviced by Allegiance Telecom. When I attempt to contact Allegiance Telecom at the above number, I receive no answer and there is no answering machine or voice mail available.

After reading other complaints with regards to this company; I am very concerned about what my next phone bill will show. In addition to this I am constantly being forced to answer what I call crank calls from this number. Since we are a foster home, we are required to maintain a land-line phone and answer that phone when we are available. This puts us in the very precarious position of possibly being subjected to whatever scam this company is perpetrating.

Raymond of Boca Raton, FL January 12, 2009

Raymond of Boca Raton FL (01/12/09)
I keep getting a call which says it is from Fax General (owned by Allegiance Telecom). There is no one there and if you call that number you get a message that it is not in service! This is happening 4 to 8 times day! Who are these people? What are they trying to do? How can I (we) stop them?

Keep answering a phone for no reason. A big and useful bother.

Bria of Pomona, CA December 25, 2008

Bria of Pomona CA (12/25/08)
While checking my mail I recieved my house phone bill. Normally the bill is on 20.00 five for the basic home phone and 15.00 for my Internet Account. While walking up the stairs I noticed a charge of 795.49 for long distance. I was outraged due to the fact that I didnt have long distance on my phone. I called the phone number the bill claimed I called several times(925) 401-9202. There was a loud screeching sound then automated system came on and it was a internet chat line of some sort.

I called to ATT disputing this amount. After my account being reviewed ATT found it to be no line switching and deemed the calls to be in fact correct. (of course you wouldnt find any line switching once a solid block on my accountwas placed). After speaking with one of the agents at ATT she in fact stated there may have been incorrect dial up applied to my account and the culprit Allegiance Telecom may have hacked into my phone from the computer, although I had asked for a block several times on my account which was irrelevent to the associate at the time. Currently their stating I have to pay this balance although I never dailed the above mentioned number as well as having the block.

Since I have recieved this Bill my Internet was disconnected thereforee I was unable to complete my online classes causing me to drop the class. This bill is damaging to my good name as well as credit. Overall this bill has caused financial as well as emotional damages for me not only as a consumer but as a struggling college student.

Judy of Huntland, TN December 19, 2008

Judy of Huntland TN (12/19/08)
I receive at least 8 calls everday from this company.No one ever says anything,They hang up and call right back. When I tried calling the number a automated operator states the number is disconnected.

I work night shift and I can not get any sleep from waking up because these people keep calling and harrassing me.It has interfered with my work performance,and is starting to take a toll on me.I can not turn my ringer off in case of an emergency, my mother is in bad health.

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