Complain about a product or service

Cingular - Reliability

Cingular • Billing • Collections • Contracts • Flaming Phones • Reliability • Rebates • Lori's Indictment • Chris' Defense -- • Lawsuit: Cingular Deceived & Overcharged AT&T Customers • Cingular-AT&T Wireless Deal is Done • California Fines Cingular $12 Million • Cingular Buys AT&T Wireless • Consumer Group Sues Nextel, Cingular

Jenny of Centralia IL (9/25/02):
The local service doesn't work. You pay for phone service but the phone is always saying NO SERVICE or WAITING FOR SERVICE. I have gone to the local shop twice in the last two weeks,but the help smells like they just walked out of a bar, not to mention I started asking around and found out that these people are known to retaliate. I can't amagine Cingular would allow this behavior, but they do! Needless to say in a small town you have to watch for these types of people. So now I'm stuck with 2 phones that don't work and Cingular could care less as long as they get their money each month. I'm really up a creek. For obvious reasons I can't let these people know just how upset I am because I don't care to have them causing trouble for me. I don't know what happened but this store isn't what it was just a few weeks ago.

Les of Corona CA (1/10/03):
I purchased two cellphones and Cingulair service on a two-year contract. I had just lost my job and needed a cell to be contacted by potential employers. Since I was operating out of my home I noticed the signal was weak to non-existant at my home for the first few weeks. I published the cell number on all the 160 resumes I sent out. I called the place where I bought it and they said the problem would be fixed within a few weeks. It was not. For several comnsecutive months I called Cingulair directly. Each time I was assured a repair ticket would be written and fix the problem. I am also finding there are more places I can't get a signal then places I can, as I travel. I am also hearing from many sources that this is a common probelm with Cingulair.

I have to leave home daily and find a spot to get messages. I can't change service because of the publishing of the numbers, on the resumes, since a new service will have a different number. I have two very expensive paperweights.

Mark of Snyder TX (12/23/01):
I am supposed to be able to get out anywhere in the US but In a small town like Big Spring Texas I cannot get out on my service, while everyone else I talked to can. What is up with this?

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