Complain about a product or service

Comcast Local Phone Service

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Anees of Arlington Heights IL (07/22/08)
For last two months since comcast switch me to their digital line, they are billing me ridiculous amount for international calls with no back up details. Called many times but no help after been transfered. I was told that go online to retrive the data. On online, Comcast has put extra security and I have requested pin several times. This is very fraustrated and no help from comcast. People who do not know computer, I was told to go to Library access it.

Comcast bill me 200 of international calls that I have no back up or detail

Anna of Houston, TX July 22, 2008

Anna of Houston TX (07/22/08)
The service from Comcast Digital phone and Cable service has been horrendous from Day one of service. I've been without service countless times during only one year of service! Embarrassing in my opinion. Wretched customer service and if you need a repair onsight, forget it! You'll wait for days with no phone service or cable.

Naturally, I'm more upset about not having basic phone service due to emergencies and an elderly mother and grandmother that are quite ill, and depend on me. It's unforgiveable. What are they going to do? It only seems to get worse....

Denise of Homewood, IL July 12, 2008

Denise of Homewood IL (07/12/08)
No phone service - I've been calling all week from a friend's cell phone. Finally they set up a service call this after for from 4-7 pm. I had to take a half day off work. At 6:40pm I called to make sure they were still coming. Comcast said the technician came but nobody was home. Oh, I was home all right! I got home at 3:00; nobody came to my door. Obviously the technician didn't feel like taking that call. Now I can't get another service call scheduled because Comcast says there's a major outage in my area. What a crummy company. I'm switching to AT&T.

Tony of Eugene, OR July 8, 2008

Tony of Eugene OR (07/08/08)
I signed up for phone, cable TV and internet services with Comcast about two months ago. They came out to hook me up, then told me they couldn't do it since my apartment's wiring was bad. Okay, I could live with that, but they stole my phone number for about two weeks without telling me. I was without phone service for about two weeks. I had to buy a cheap cell phone and Quest gave me a different number to use after about a week.

Forced to buy a cell phone and inconvenienced.

D.kurilich of Dover, NH July 1, 2008

D.kurilich of Dover NH (07/01/08)
This morning alone I used 411 service #3 times.I was put on hold for several minutes all three times and never did get the numbers i needed. I will not pay for those calls.

Bad service in this area

Carol of Jacksonville, FL June 30, 2008

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