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Shama of Los Angeles CA (02/05/08)
I activated a phone that I purchased from a third party with Hello assuming that I was only signing up for a service plan. The sales person did not inform me that I was being placed under a 2 year contract. Since I did not purchase the phone directly from Hello, I did not receive any discounts or subsidies. The third party that I purchased the phone from properly terminated the account and paid all termination fees before selling me the phone. No liabilities were transfered to me when I activated the phone with Hello. I consider the disputed contract with Hello, Null and Void, as I was not explicitly informed that the service agreement I signed was in fact a 2 year contract.
I am unable to use my phone.
C. of Roswell GA (12/14/06)
The company has a 30 day policy, bought phones and set up service on the 1st of October 2006. Cancelled the service 14 days later but the company still sends me bills. I have cancelled over ten times ( I have a couple cancellation no#'s) but I still receive bills! Also told by one CSR that this will affect my credit. But I no longer have the phones nor the service.
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