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IDT Long Distance |
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Helena of Caledonia, ON January 16, 2010 I purchased a 10.00 phone card from Walgreens on Jan. 8th at ll.05 a.m. When I went to use it on Jan. 10th they said that the balance on card was 5.30. I hung up immediately and called customer service for IDT as shown on card. They said card was used and to return it to Walgreens which I did. After talking to asst. manager - he said call Walgreens customer service direct. After explaining it all to them they said they would be in touch. After 1 week, and several follow up calls to them, I still had not heard from anyone. Today I returned to Walgreens to find out that the balance on my card was now 3.80 and they would not be able to do anything for me. They called IDT customer service and the lady there told them the dates that the card had been used, and asked our phone number at our rental condo. We gave her the # and she confirmed that the # using the card was not our phone #. Even though they know we did not make the calls, and it was not our number they still would not reimburse me. The manager told me to go home and use the card until the time was used up which I did. They know the # who is using the card, they know the phone # the calls are being made to, but we have to lose out on this. I feel that this is a terrible response from them. I told the manager that I would certainly never buy their cards again. The first call was made at 4.44 a.m. and I purchased the card at ll.05 a.m. on Jan. 8th. angela of cave creek , AZ October 27, 2009 I am a victim of identity theft. I was informed by a debt collection agency that an account had been opened with IDT at an address in Brooklyn, NY and the balance owed is 303.87. I have been a victim of identity theft since 7/2008 and have taken every measure possible to protect myself. The thieves live in Brooklyn I know this because they forwarded my mail to their address and tried to open numerous accounts. I have sent both the debt collectors and IDT – Lucy S copies of police report, driver’s license and other supporting document, but will not submit my social security number for fear of abuse. Lucy S said that they will continue to pursue obtaining the funds from me regardless of my supporting documents. The debt collecting agency said that they were told by IDT to continue to harass me. I am not sure what else I can do to prove my innocence. I now want action taken against IDT. DEVDUTT of QUEENS VILLAGE, NY July 15, 2009 IDT ENERGY is my gas supplier who buys gas from NATIONAl GRID. IDT's monthly charges are to be paid by me through NATIONAL GRID bills. Since IDT started supplying gas to me I had paid a total sum of 381.34 to them through National Grid. IDT's charge started accumulating and when I enquired they told me that National Grid do not pay them. I called National Grid who sent me their computer spreadsheet that shows they credited my account but IDT's charge was in accumulation. I asked National Grid to give me in writing that they have paid IDT but they refused. Same with IDT who refused to give me in writing that they were not received anything till June, 2009. I got a disconnection notice from National Grid and to stop them I had to accept 'DIFFERED PAYMENT AGREEMENT TERMS" It is very clear that my payment has been misallocated by either of them which no one wants to look. I am at a loss of 381.34 plus later payment charges. LAURA of UNION BEACH, NJ July 8, 2009 I purchased a Walgreens 50.00 calling card and the anme on the back of the card is IDT. This card could not be used since the 1-800 number did not work with my card number. They issued me a 50.00 Walgreens gift card which I did not want. I was told to return it to them and they would refund me a 50.00 check issued from their company. I sent the gift card along with a letter on June 9, 2009. The calling card was purchased in April, I've still not received my check for 50.00 from IDT in Newark. Theresa of McMinnville, OR May 12, 2009 Card says no hidden fees, then when you use it there is a recording that says "Due to recent regulatory changes, a Universal Service Fee applies to this call." My 499 minutes instantly became 449. There is no mention of this fee on the card. I want my money back. Linda of Brooklyn, NY March 6, 2009 Linda of Brooklyn NY (03/06/09) David of Granada Hills, CA November 20, 2008 David of Granada Hills CA (11/20/08) Sabrena of New York, NY August 27, 2008 Advertisement
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