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Inphonic (a/k/a Wirefly) |
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Beverly of Mclouth, KS December 27, 2006
I ordered & received my phone. The Wirefly sales receipt shows amount billed to Discover: 167.99. My Discover bill showed InPhonic billed 177.98 (overcharged 9.99). After several e-mails, they refuse to remove the 9.99. Thank you for this opportunity to share my experience. Rosemarie of Dighton, MA December 19, 2006
I purchased two Cingular phones with service for 2 years on each in August, 2006. I was supposed to get a rebate for them after 3 months of service. I have e-mailed and called them. The first e-mail from them stated they couldn't find my rebate. I sent copies again. The last e- mail from them stated 8 to 10 weeks to process my rebates. Then on 12/18/06 I received a letter stating my rebates are invalid. They said I didn't send the papers within the time frame and that I didn't send in a copy of the bill with my name on it. I most certainly did both these things. They won’t send me the two rebates owed to me. Deepak of Greenwood Village, CO December 18, 2006
I purchased 2 Motorola phones for 250.00 each and signed up for Cingular with a 2-year contract. I was promised 4 mail-in rebates for the two phones worth 500.00 in total. I was required to file the rebates between 180-210 days since start of service (Oct 2005). I mailed in all the forms/requisite copies on May 8th, 2006 by certified mail. I am yet to receive the checks for the promised amounts. The website originally said that the rebates would be processed in 10-12 weeks - but its been close to 7 months now and no sign of a rebate check. I would like them to send me the mail-in rebate checks as promised. Truc of Sugar Land, TX December 15, 2006
This concerns a 170.00 T-Mobile rebate. I sent in all the required items for the rebate and waited 4 months with no response, so I called them. They said they were in the process of transferring to their new processing center from Arizona to Minnesota and that they have had issues losing some rebate forms and asked that I resubmit everything. Problem is that by this time I had a hard time finding all the necessary items such as the receipt, UPC bar code, 4th month cell phone bill, etc. I was able to find a copy of everything except the UPC barcode. I called them to explain and they said they will not honor the rebate now since the time limit has expired. Nishit of Pleasanton, CA December 10, 2006
I bought two cell phones from InPhonic, and submitted all my rebate forms on time. However, InPhonic has honored only 30.00 of the total rebate and have not provided any information as to why the rest of the amount has been rejected. I have tried calling them several times and there is no response except that they will look into it and need several more weeks. Judith of Larchmont, NY November 29, 2006
I have since notified, in writing, any company that I find out doing business with inphonic. For example, today, I got an email from united airlines with a link to an inphonic promotionl. I promptly wrote a letter to the Board of Directors of United Airlines advising them that they are doing business with scam artists, and that now that they are aware of that, perhaps they will prefer to change that relationship. I plan to write to Staples about the same issue, since they are now using Inphonic to do their phone sales.
Marie of Mission Viejo, CA November 28, 2006
My credit will damaged by this bogus attempt to collect an invalid debt! Credit dings equal higher interest rates and denials for credit! James of Miamisburg, OH October 15, 2006
John of Lexington, MA October 6, 2006
I purchased my phone on Nov 24, 2005. The rebate was submitted to Continental Promotions Group on Feb 9, registered mail; return receipt stamped on Feb 23. Rebate due by April. After a month of email and phone complaints, I complained to the Arizona Better Business Bureau. The response was to "transfer" my rebate to Inphonic. More email and phone complaints followed. I have filed suit against Inphonic and Continental in Small Claims here in Massachusetts, to be heard Oct 31, 2006. No response at all to the filing so far. What‘s at stake? 200.00, 30.00 court costs plus endless hours on the phone. Michael of Monson, MA October 6, 2006
A phone was sent to my daughter a year ago. She called to say she did not order a phone. They said they would send her a SASE package to send the phone back, which we never received. The seal was never broken, so the phone could not be activated. However, she receives a bill in the mail saying the phone was activated on Oct 8, 2005. I find this hard to believe since the seal was never opened, thus the phone could not be activated on Oct 8, 2005 or any other date thereafter. She received this bill for 250.00 which she and I feel should not have to be paid since we are still waiting for the SASE package. Advertisement
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