It may be a little hard to follow all the tracks left by this company, but one thing's clear: At best, your rebate check may be a little late.
Kathy of Birmingham, Al 35242, AL March 17, 2006
Very complicated rebate process. I fulfilled that. Waited the required 10 weeks from date they received request (12/5/05 on the return receipt card). Inquired March 8. Still have not received rebates. (I went through the process last year with another phone purchase and finally got my rebates after numerous emails, phone calls, letters. It was received 21 weeks and 5 days from 2 weeks after I mailed the rebate forms!) I imagine their fulfillment rate is almost nil. Most people would not have the wherewithall to stick with this process. It has taken hours of my time! Even if they paid on time, the complicated process should not be legal!
Maggie of Westfiled, NJ March 17, 2006
InPhonic/Wirefly has repeatedly refused to honor my rebate request (sent via certified mail on 1/26/06) for 200 on a Motorola RAZR V3. The emails are obtuse / unclear and request a further fax or resubmission, which I did via fax (got confirmation of) and again via certified mail. There is no phone number for the rebate center, no reachable phone number for Wirefly and seemingly no way to get clear information as why the rebate is being rejected. I have multiple copies and receipts of all sends, but am beginning to think my time would be better spent filing a small claims court suit and contacting the Better Business Bureau. This also seems prime for a class action lawsuit.
Thomas of Seaville, NJ March 17, 2006
Orderd 2 Motorola Cell phone based on ad on the internet they offered 150 rebate for each phone purchased They have made it impossible for anyone to receive the rebate i did everything they tolld me to do but they found a way out . Is there anything that can be done to stop this Co. from ripping people off.
John of Manalapan, NJ February 17, 2006
I went to a Cingular wireless website in June '05 to see what calling plans and promotions they might have going on. The site clearly stated Cingular Wireless Online Offer for Englishtown, NJ. which offered a Motorola Rzar V3 camera phone Free with a new service plan. (I printed a copy of this ad). I liked what i saw and signed up for the 2yr plan requirement & purchased 2 of the phones. You had to buy them first with a credit card and then they will send rebate form for mailing.
I received the phones on 6/20/05 (oh they also offered a free Bonus Bluetooth Headset with each phone purchased which i didn't receive them until end of Sept. after several phone calls to them abt that matter. Anyway back to the rebate. I received the rebate papers 2 days after i received my phones and to my surprise after completing all the documents i read that i COULD NOT mail rebate forms in until after 180 days after activation and no longer than 210 days.
So I put everything away and remembered after the holidays to mail these documents. I mailed them on 1/14/06. I had until 1/20/06 actually.I just received an email form them stating that my rebate was not going to be issued and that they would mail me info within 12 days as to why or i could call. I decided to call and the first question asked of me was did i register my mail when i replied no, i was then told by a customer rep. that they received my documents ONE DAY late and that i would not be receiving my rebates which total 340.
I can not believe that this company can get away with holding your money for 6 - 7 months probably with the hopes you forget to mail your rebate and then have the nerve to say they received the documents 1 day late. I am not only upset abt this type of practice and that a large co. might get away with this. But i am on a low income and i really can't afford to lose 340. I hope and pray there is something you can do to make these dishonest people give me my rebates as expected. I have no proof of my mailing date, nor do they have proof of date they received. I do have copies of all rebate info and online advertisement. I also contacted Cingular Wireless and they claim that rebate was not theirs and that it's from a company called Inphonic.
Joseph of Canton, GA January 31, 2006
I purchased 2 Motorola v600 phones from A1-Wireless for about 300.00 The deal was, sign up for a year contract with T-Mobile and get the phones for free when you get a 75.00 Customer Appreciation Rebate and a 75.00 Customer Loyalty Rebate for each phone which would equal 300.00. The rebate forms of course do not have a telephone number, only a PO BOX where you send your information.
Of course you have to jump through hoops (fill out form, copy dated sales receipt, copy UPS barcode and a copy of guide to wireless service, a wireless bill showing a bill invoice dated between 150 and 210 days after activation, however,the overall info should be sent no earlier than 180 to 210 days after activation. And each must be sent sent separately containing all the above information.)-Could they make it any harder for you to get or loose your rebate?
I did everything just as it said. Many weeks passed then I was sent a letter saying my info was postmarked too early and that I needed to resubmit if I wanted my rebate. I imediately copied everything again and sent each one back. There is a web site where you can check the status of your rebate.I checked frequently but nothing was there except the notice that the first ones were void because of being too early.
Weeks later the web site posted a notice that my rebate claims were rejected because they were postmarked too late. How could that be when from the time they said it was too early I immediately sent back that they could then be too late? In any case this can't be right. Even the company A-1 wireless should have said that it would be this difficult to get the rebate. They should also take some responsibility.
Hokyung of Pennington, NJ January 24, 2006
I purchased the cell phone from buy.com signing two year contract with 300 mail-in rebate from Inphonic. I submitted my rebate and constantly checked my rebate status. Today, I am being told that my rebate was post-marked too late. I mailed it in late-August and Inphonic rep tells me that it was post-marked Sept 27. In addition, she refused to provide me the proof.
Marlu of Covina, CA January 11, 2006
InPhonic USA Inc also doing business using the following address: PO Box 100517-BAX White Bear Lake, MN 55110-0517
On 19 January 2005, I purchased 2 Nokia 6600 phones from A1 Wireless USA Inc. for 200 per phone with the agreement that I would receive rebates in the amount of 200 per phone provided I submitted all the required data in the time requested. I received the rebate as promised from T-Mobile. I received 2 out of 4 rebates submitted to A1 Wireless USA Inc.
Although each of the rebates requested the exact same paperwork for each phone number, 2 were processed and the other 2 were not. My rebates were received returned via Certified Mail on 01 August 2005. As of 11 January 2006, I am still fighting for my last 2 rebates. The dispute, although accepted for 2 rebates, is because in the middle of my billing cycle, I opted for WIRELESS BILLING with T-Mobile.
I submitted my wireless bill indicating the dates requested for active service to InPhonic. I also submitted a previous bill, not with the dates accepted, along with a letter stating that I had converted to a wireless bill and that the attached was with the requested & required information. Because of this, they are disputing my rebate claim. I have all paperwork, certified mailing, & contact information regarding this complaint.
InPhonic has continually pushed off my claim requesting that I wait 3-4, 6-8 wks to contact them again. It's been over 6 months since I filed my claim and it has still not been resolved.
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