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Jane of Charleston, SC December 27, 2006 Jane of Charleston SC (12/27/06) First thing I learn is that the setup via internet is not available. I called the operator and she informs me that "all the arrangements with the carriers are still being worked out" and that my calls will have to be placed through the operator at no charge until approximately January 15, 2007. I can't even dial a number on my phone! I can't even use the phone list (which is not even available until 24 hours after you give it to the operator) without going through the operator. I was just outraged. Furthermore, the customer service number she gave me to call -- 1-800-733-6632 -- is NOT a 24-hour customer service number but is only available between the hours of 9 and 5, Mondays through Fridays Pacific Time. How can they sell a product for which service is not yet available? I don't know whether to wait until the middle of January to see if the problem is resolved or just go ahead and send the phone back and try to get my money back. Advertisement
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