Nokia Reviews

We had a repetitive problem with a Nokia phone for my mother. Every time I tried to call it appeared to be turned off. It would be charged and in her purse or pocket or bedside in case her power went out or if in the yard or enroute to local store, I could always keep in touch. Horrible phone never worked and had to adjust SIM card. This was no a phone carried around by a kid, jostled around or anything. Just defective. I got it from PureTalk and repetitively had to call them and I've had cell phones, flip phone, giant phones from the very beginning of cellular service, never had this issue! So they never suggested a replacement, while it was under warranty from them, and got beyond it and tried to contact Nokia. You get a very loud message from person in India over and over to hold until after 5 or 10 minutes got hung up on. Sent email have not heard back. Worst phone ever. Defective. Never buy Nokia.

This phone has given me nothing but problems. I regret buying it. I would not suggest Nokia for phone's. Awful phones. I have had issues with it since the day I purchased it. Always ends up on silence, won't take screenshots well, messes up every single thing you try to use it for.

I just talk and text only so I bought a Nokia 225 4g (a current model) for $50 (list price) on Amazon. 10 months into the 12 month warranty the Volte stopped working so I contacted Nokia. Their customer support's solution was for me to send them my phone, meaning I would be without a phone for weeks (maybe months?). I said "really? A giant company like Nokia won't replace a $50 phone that's under warranty?" Then they told me to contact the seller for replacement. Wow! With nothing to lose, I called Amazon. After I told the Amazon rep what Nokia said he refunded the purchase 10 months after I bought it (and told me to keep the phone!) so I could buy a new phone. I could buy another Nokia 225 4g and consider it a free replacement.....Nah, not after they way they treated me. My new phone will be bought on Amazon for sure, but it won't be a Nokia!

My Nokia smartphone is easy to use and imperious to breaking. It was moderately priced, below $100.00 new, and does everything that an iPhone does, except cost me a bundle. I added a silicon wrap around case, which protects the full body of the phone and adds a soft protective ridge above the screen. So far it has kept the phone on like new condition. If I either lose or destroy the phone, unlike the iPhone, I can easily afford to replace it. The Nokia runs the latest Android and surges the web quickly wherever I travel with it. It has a great camera and plenty of memory.

Nokia 6.1 has been trouble free for the last two years since purchase. Metal case makes for a sturdier phone, in my opinion. Enough storage, bells and whistles. At around a two hundred price point, it gives the rest of the phone selections on the market, a run for their money. Don't know why anyone would consider paying a $1000 for a phone.

Hello, my phone was in warranty, and I am from surat, gujarat, india, and I have charging slot issue, and I will go to surat nokia care to 05/10/2020 and they tell me to, "Come in after 15 day and pick up your phone," and still they have not replied me, and they tell me they have not available part of Nokia 7.1. Very bad experience, Nokia care in no have one single part of this model, I have faced very bad experience.

Phone was in warranty period...the charger port failed after only 8 short months. After over 2 weeks of waiting (and only after contacting them to get an update on status), the phone came back unrepaired. You can see dozens of reviews on Amazon where others had this issue with the phone... It is a design defect. I have never had a phone last such a short period of time. Highly disappointed with Nokia; not a company that is going to stand behind you, and not a company that cares about its customers. There is a reason why they have such a small share of the cellphone market. They are the worst!

Mine is a Nokia 7.1 which I bought recently. After few months I got a issue with screen bleeding after that the charging port stops working. As my phone was under warranty I gone to Nokia's service center. They asked me to wait for 10 days to get replaced. Now it's been one month still when I call them they providing me useless information like the product which needs to be replaced is not in India, the company needs to deliver it from abroad... Shame on the brand Nokia, a real waste. Read all review before going to buy Nokia.

I bought a Nokia 7.1 then a couple months later the charging port stopped working. I did have a slight crack in the screen that had nothing to do with that. I sent a request in and never got a mailing slip. I called and some man asked if I had another e-mail so we got it sent there. He told me to check the original e-mail that I could not get the mailing slip to check on the status. My first thought was if they couldn't get the mailing label to that will they still be able to keep me updated? I sent the phone in and never got an update so in about a month I called and they said it was sent back the day before coincidentally. He said they sent it back noting refusal to respond. I told him what happened with my original e-mail and told him I would send it back when I got the phone back.

I bought 2 NOKIA phones (NOKIA 5.0 and NOKIA 6.1) in April 2020. On switching them on, I discovered that the phones were unusually hot. After two weeks, they all packed up and I took them to the NOKIA Care Center. At the Center, they said that they are having battery problems and that more than 20 of such models are there with the same problem and they do not have any battery. The phones have been there at the NOKIA Care Center for about a month now. I contacted the NOKIA office directly and they responded that I should wait. NOKIA is now a garbage center.

Had Nokia 5.1 Plus. It started having charging problem. One of the very irritating problem. I had a very bad experience, such a big company should be charged penalty. There are many people for whom purchasing a phone is a big step.

Bought a Nokia 7.1 last April after a good experience with their 6.1 (gave it to my wife). Last month, I started having charging issues so I contacted Nokia. First - they tell me that the phone isn't in warranty. I send them the receipt to prove that it is. They they send me a label to mail the phone back... not overnight but FedEx. Takes 2 days to get to them - then another 2 business days before I hear back. It's then another 2 business days before I hear that the phone is being returned (no indication that it's fixed or what was done to it). And this return is taking another 2 days. So a total of 10 business days (so far) without a phone that is covered under warranty. Loved my Nokia phone but with service quality like this... never again.

I Have a Nokia 8 phone, and since I bought it, I had only problems with it. First the network was resetting and the phone not working. Spent a lot of time chatting to support, about a week, during which they made me test the device in dozens of ways, and factory reset it a couple of times. All that on my own time. Second, the display went half dead. The same thing with the support, then back to service. Third, after almost two months it was in service, they send me the phone with the main button sunk in. Tons of messages and chatting, then it's back to service with it (where it is at this moment). All in all, worst phone I've ever had. I spent so much time without it, that if I knew from the beginning, I would definitely bought something else. So, my advice: do NOT buy Nokia.

Fraud service center from Nokia and HMD Global. As I have submitted my phone for service center for Charging port issue except charging port issue phone was proper, I got quotation saying that display broken and it is out of warranty and I need to pay 11.5k to get repair. I was keep on asking service center on update how display got broken, after 4 months suddenly I received my phone over courier with display broken and phone in not working condition - here found other users are also faced the same issue, Can anyone help me to get legal/other actions on this fraud company?

Bakwas phone. It's temporary cell phone for kids. Not for smart use. Charging issues, network issues and many problems. I loss my 20000 ₹ rs on this cheap product. Don't buy. It's not eligible in range of any other smart phone. Close the product and sell the company to somebody. You can't give us what we want. Very poor service centers with bad service staff. I am from Nagpur Maharashtra India. When I repair my phone from service center with issues of charging they were charge me for water damage. And after some days facing same problem I took my phone to same service center but they were told the part of charging is duplicate. I never bought this product. I am destroying Nokia my 7.1.

I sent my phone off for Repair 1 month ago. I got a email saying it was received. Then a week later got a email saying the package was damaged and they could not find the phone. After I got a email saying all was well. If you're looking for a phone look elsewhere. The charging port broke after 3 months. I had to spend $ 300 on a different phone and it looks like I'm not getting this one back!

I bought my phone in September 2018 and after 6 months its earpiece not sounds properly. I went to the service centre and they only clean it and earpiece start working normally. But after 15 days again same problem is faced, I again went to the service centre. Now they said that, "I have not facing any problem. Your earpiece working good." and they did not take my complaint. So I had not any choice and I would not go again for this issue. But after 3 months suddenly my phone's right bottom corner got blot and now I went to the service centre and they start saying that, "You physically damaged your phone and we will not fix it." I mailed support and they said me to went and, "take job sheet so that your warranty wouldn't be passed out." So I did the same. But when my warranty passed out then service centre man called me that, “If you wouldn't take your phone back I will have to send it to the company by tomorrow.”

I bought Nokia 6.1 Plus and after 6 months I have started facing charging issues. The charging port is loose. I need to bend the charging cable to charge the device. This is very disappointing. And almost all the Nokia 6.1 Plus users are facing this issue.

The Nokia's earpiece speaker stopped working properly after a few weeks from 1st use. After a lot of to and from emails and new software and a factory reset, it was decided to send the phone for repairs. A replacement phone return to me after a few weeks. Two weeks later and the new Nokia has the same problem. Earpiece fade to almost no sound. Again Nokia customer service started the useless exercise of software and a factory reset, to only rectify nothing. I was then told, since I am not in the country of purchase, I have no warranty claim. Thus issue is not an isolated case.... Therefore my review on the "new Nokia" is: a Low quality product with even worse support.

I buy Nokia 6.1 plus, after 6 months, I face charging issues. The charging port is loose. I bend தான் wire then only it charging. I am Nokia fan, but this is disappointing, anyway I still like Nokia, pls fix the issues.