Complain about a product or service

Nokia

Albert of Dubois, PA July 11, 2006

I sent in for a rebate,and filled out all the necassary forms and sent the bar codes for which i had to cut off the box along with the sales receipt. Then I recieved a postcard telling me i did not comply and would not recieve the rebate.

Christopher of Oceanside, CA September 18, 2003

I purchased two Nokia phones under a promotional program offering a rebate of 50 per phone. I sent in all of the required information to the promotion and it was subsequently returned to me, with some of the material that I had previously enclosed, asking for exactly what I had already sent in. I called and verified that the information that I had sent was correct, and then re-sent the information.

Again, the letter was opened and then mailed back to me, requesting that I send in all of the information that I have already sent in. I have called the Nokia AT&T wireless Summer 2003 Mail-in Rebate offer at 888-600-4480 and have been told that I should re-submit the information a third time, although because at this point the offer has expired, I am not likely to receive my rebate. This is clearly a company abusing the concept of a rebate in order to withhold money promised to customers lured by a illusory promotion.

Donna of Baltimore, MD September 1, 2003

i donated 40.00 to get two nokia cell phones one phone was to replace a lost/stolen phone these phones have constantly cut out on me dropped calls and caused my cell phone bill to triple

John of Columbia, SC July 21, 2003

I purchase a Nok6340 GRY GAIT NEW phone for the price of 73.49 and I was due back a rebate of 40.00 but never heard anything back after I send in my paper- work for the rebate.can this be checked out and let me know what happen,I myself try calling the rebate company and they told me they did'nt have anything on this but after I purchase the phone I register it with Nokia.

Monice of Brooklyn, NY April 2, 2003

I have been using cellphone for 3 years. I have used Nokia phone for 2 years and Motorola for 1 year. The longest call might last for about 2 hours straight. I experience that my ears and head are hurt after I have used the these cellphones for such of period of time. I just want to know if my head and ears have been damaged by using these cellphones? I want to search for same complaints if anyone else has been experienced with the same syndrome that I have now.

Rolf of Lake Arrowhead, CA January 12, 2003

Just wanted someone to know that my 19 year old daughter has been diagnosed with a brain tumor and type IV cancer on her right side. The doctors told her to get her affairs in order. I don't know what caused the tumor, but she uses her cell phone all the time.

Audrey of Hicksville, NY February 15, 2002

no Nokia cell phone rebate. This is the second time in 2 years that a rebate was submitted to Nokia and have not recieved any rebate check.

Jazmine of Houston, TX January 18, 2002

The Nokia 8290 cell phone is consistently breaking. They should have had a major recall. The digital display (LCD screen) is out. My husband has the same exact phone and he has already replaced his phone (through the manufacturer - Nokia) once, and the display is not displaying on this phone as well. In order to view numbers, calls, or any alpha or numeric characters or information you must press real hard on the LCD screen (digital display) and hold it while viewing.

Sometimes it doesn't view correctly even then. When you receive any calls in order to see who is calling you have to hold down and squeeze on the display screen as well. It obviously a manufacturer malfunction because they didn't charge us for the new phone they sent us (which is having the same problems). We have had these phones for about 6 months. The complaint is to inform other consumers of the problem so that they will avoid buying this product so that they will not have to deal with losing business or communication.

Roxanne of Las Vegas, NV May 3, 2001

Last August I purchased a Nokia Cellphone from AT&T for my mother. At the time they were running a promotion; you would receive a 50 rebate from Nokia and a 25 gift card from Old Navy (it was called the Back to School Special). To this date I have not received the rebate or the gift card.

I've made numerous calls to the rebate center starting Nov. 26th. The first response was that the rebate was mailed and should be received in a few weeks/days depending. By Dec.27 I still had not received anything so I placed another call and was asked to verify my mailing address and at that point I discovered that the address they had was wrong. After the address was changed I was told it would be another 6-8 weeks. Understandable. The date is now May 3 and I still have no rebate/gift card.

I have been making regular monthly phone calls and receive no result. The people are sympathetic but not helpful. The story varies from "There was a replacement rebate mailed you should receive it in 5 days-2 weeks" to "We're still waiting to verify that the original rebate check wasn't cashed since it was not returned to us." How long does that take? Is it necessary? Would I keep calling if I had already cashed it?

Federico of San Salvador, SAN SALVADOR April 30, 2001

For many months I've been having headaches, almost daily. After a while I noticed that the headaches started whenever I used my Nokia cellular phone for the first time. They would linger and be stronger depending on the amount of time I used the phone during the day. After I was certain that the phone was the cause of the headaches I immediately stopped using it, about two weeks ago. I have not had a headache since. Is there anything else I should worry about, like getting some kind of medical examination or test? How do you advise that I approach this problem?

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