CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS

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Don't Get Slammed

Slamming refers to switching consumers' long-distance service without their consent. Here are some tips to help you avoid or correct unwanted phone service charges:

Read your phone bill carefully every month. If there are unclear charges, call your local phone company for an explanation. If you are being billed for an unordered service, ask the phone company to remove the charge.
Avoid entering contests that require your signature on the entry form. If you do enter, read the fine print carefully to make certain you are not authorizing any unwanted phone service.
If you receive a telemarketing solicitation for phone service, listen carefully to any instructions at the beginning of the call. Be careful not to answer "yes" to anything that might inadvertently authorize an unwanted service.
If all else fails, complaint to your state utility commission. We would appreciate hearing from you as well. Use our complaint form.

July 5 2008

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