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Apple iPod

Apple • Apple Slashes Prices On Older iPod Models • Lawsuit Alleges Apple Power Adapters Are Faulty • iTunes 7.7.1 Erases Music Libraries • Apple Sued Over 'Millions of Colors' Claim • Japanese Investigate iPod Fires • iTunes Upgrade Hits Sour Note With Users • Apple iPhone Wows MacWorld Audience • Apple Warns Of Virus On Some iPods • How Loud Should Your iPod Be? • Hearing Professionals Praise Apple's New iPod Volume Control • iPod Nano Too Delicate, Suite Charges • Suit Charges iPods Can Damage Hearing • iTunes Includes "iSpy" Feature • Class Action Suit Charges Apple iPod's Screen is Defective • Apple to Settle iPod Battery Suit • iPod Lawsuits Multiply • Apple Bans Talk of Glitch --- • Consumer Complaints

stephanie of phoenix, AZ September 1, 2009

I bought a brand new apple ipod 4th generation and paid close to 300.00 dollars for it. the second day i bought it it would not keep a charge and i took it to the apple store in Dubai. they charged it. not long after that maybe two months later after returning to the states. It did it again.

I called apple they had put the warranty date in and said it was out of warranty, and i know the day i bought it cause it was on my birthday i bought it. they said out of warranty and nothing they could do but game me all kinds of advice how to recharge. I did it again and it worked, two months later it was totally dead and I have had not used it a good 3 months, but no help from apple. I am so upset to pay that kind of money for a item that never worked in the beginning.

Felina of Wilmington, DE August 29, 2009

I purchased my 30GB IPOD March 2006 and paid 300 for it. A year later the battery did not hold charge. I'll charge it and I could only use it for 40 mins at the time. As of right now It doesnt stay on for more than 20 mins. I took it to the Apple store and was told that because it was "too old" and not under warranty they would not even touch it.It is so frustrating to spend so much money on something that never worked properly. I agree with many others... Apple is a SCAM!!

Kris of Traverse City, MI August 19, 2009

I got an iPod Nano 4th G. for my b-day in Feb 09. The battery quit holding a charge in July 09. I contacted the warrenty dept and they asked if the water damage detector was discolored in the phone jack area. I inspected it and found the detector white, not pink or red. Apple sent me fed ex prepaid package and I sent the unit in for replacement/repair. 2 days after I mailed it, I received this email: " Your IPOD NANO (4TH GENERATION) has been inspected by Apple technicians, who have determined that it has been subjected to accidental damage or misuse, which is not covered by the warranty or an Apple service contract. Therefore your product is being returned to you unrepaired. You should expect to receive it within two business days along with a letter that gives details of this assessment. " Unfortunatly, that's how it always seems to work. It's all my fault !

Peggy of Columbia, SC August 10, 2009

06-21-09, I purchased a 4th generation iPod 16 gb nano. Within weeks (by 07-20-09), it began working improprly (to turn it on, you had to slide the switch at the top AND press the click-wheel, instead of just pressing the click-wheel). I called Apple and was impressed by the service I got. Then, the day Apple received the iPod, I received an e-mail saying they couldn't reproduce the problem and were sending it back. As soon as I got it back, I was able to reproduce the problem. It seems to me they didn't even look at it. After being on hold for 15 minutes, Steve got on the line and told me that they would "just take [my] word for it" because it was "a waste of time" to send it back again when they wouldn't be able to reproduce the problem. In the end, they are sending me a box to return the faulty iPod and when they receive it, they will send me a replacement, so I'll eventually get a working iPod.

cyndee of denver, CO August 3, 2009

I bought an apple ipod nano december of last year. it never charged properly, and I got continual run around from apple cust service, tho frankly, getting ahold of them is darned near impossible. their site is set up so that you have to spend hours navigating it, and then you are on hold for 20-40 minutes every time. eventually someone told me that I can take it to the store to have it replaced.

calling the store was another exercise in phone hell, but finally got a 12 year old girl who snottily informed me that I have to make an appointment since I am not buying anything new, "so everyone is treated equally". I have put up with months of frustration, cannot get ahold of anyone who cares at apple itself, and now am being treated like an inconvenience by the store. I will never again buy an apple product.

dalton of louisville, KY July 25, 2009

my ipod froze and when i plugged it into itunes all of my 350 songs were erased automaticily. I got really mad because it took me over three years to get all those songs!!!

Carol of Lansdale, PA July 18, 2009

I bought an Apple iPOD 80 GB, from day one, this iPOD never synched up right, it always froze up and lately the music plays, but no sound comes out of it. I have called Apple, explained the issues I have been having with this iPOD, and was told that consumers are trying to "Milk" the company ! How in the world a company that has such high defects, low prduct support and disregard to its customers base, become a fortune 100 company, I would never know. From the fury I see on the web, Apple's standing with its customers is eroding, and consumers's goodwill is depleting fast. Bottom line, if your to be electronics have an Apple logo on it, avoid at all costs, the new Apple logo stands for poor product quality, unreliability, and poor customer service. About 250 worth (less), that is going to end up in a landfill somewhere, think of the environmental impact of a "dsisposable" manufacturing philosophy ! So much of adopting green sustainable manufacturing product strategy ! Shame !

Ann of Overland Park, KS July 16, 2009

I have an ipod, 3rd generation 4G. It has stopped working. I took it into the APPLE store to check what was wrong with it. They told me it had water damage and showed me a red line inside of it, they also found corrosion. I mentioned that It had not been placed in water but I run 90-120 minutes daily and sweat a lot. I explained that I wear the armband that protect's it and have noticed a slight fog at times thru the plastic on the front of the protector. I told them i had also worn it upside down in the armband for fear that sweat would go drip down into the charging hole. I have also added scotch tape before a run if I'm worried about the heat. Basically they told me it was not covered under a warrenty and even if I purchased a new one, their would be no warrenty protection from sweat corrosion. I told them, they need to make a better product or offer a differnt warrenty for sweat as I'm sure others have had to have this problem.

I later found out by reading online, that several people have reported this, and have not been able to replace their own ipods. I find it difficult to want to spend the 150 on a new one to only expect it to last 6-18 months. I need the music and the podcasts as it helps me run for 2 hours. What can I do? or can they make a better product protection from sweat.

Tyler of los angeles, CA July 14, 2009

I have 3 ipods.The shuffle,a 2nd generation nano and the latest 8gb nano.Today I am restoring the latest Ipod because it keeps saying it has a virus.My ipod broke on the 2nd day i got it.My computer did not recognize it but it did the other 2.It would not even charge with the cord it came with.It would only charge with the 2nd generation's cord.I took it back hoping to just exchange it.The moron told me that my ipod was just fine and that it was my computer.I told him thats kind of funny since it charges the other 2.He kept saying its your computer,I dont know what to tell you.He would not even exchange it!!!.

I brought it back again to talk to someone else and they tried to tell me that it was me and that maybe i should sign up to the ipod user class?????? They do not know the meaning of customer service!Oh look now my ipod works again....for now! I have had this for a year by the way and i would have to say it has worked for about 5 of those months! Do not buy ever!

Jeff of Greenwood, IN July 10, 2009

Warning, Do not take your ipod nano to the gym. This is the second faulty ipod I've received. The first one, the backlight went out and was replaced..no problem. Now the replacement went out. The Apple store tells me that it was disabled due to moisture. I can tell you, the only moisture this ipod came in contact with was from sweating on it in the gym. Although the store told me sweat would not trip the indicator, that is simply not true, as the only place I've had this unit is in the gym....it has never been touched by liquid other than sweat. I was basically called a lier and they weren't going to replace it until I make a stink....it's unfortunate that we have to resort to that in order for Apple to own up to a faulty product. Be careful...taking your ipod to the gym will ruin it...I guess Apple only wants us to use these things in a sealed bubble. In reading the other posts, this "mositure" excuse seems to be the mode of operation for Apple.

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