Complain about a product or service

<

Sharon of Minot ND (6/9/04):
There doesn’t seem to be an email address for contacting Apple computers. On my iMac OS X programs bomb and lock up on a regular basis. I rarely had this problem with the older Macs. The hard drive of my last iMac crashed during the first year of use. I am also not impressed with the Apple works 6.0. Many of the features that I used daily in the previous versions are no longer available in this version.

For example I used to being able to select the contents of a folder and print all the documents without having to open them. That was a real time saver in my line of work. When working in a database with multiple fields, I may tab and type through a whole record and when I get to the end, the cursor may still be entering data in the first cell. This also happens in the word process. I am a fast typist, but not so fast that other programs can’t keep up with me.

And the Finder might as well not be there because it is faster to find files manually than by using the Finder. I used to love using Macs, what has happened to the quality?

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.