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COMPUTERS Apple Dell eMachine Gateway The Complaint Leader ISPs

Dell Computers
• Advertising
• Credit Card Fraud
• Dell Finance
• "No-Interest" Offers
• Rebates
• Restocking Fee
• Sales Practices
• "Surprise" Loans

Service
• Customer Service
• Tech Support
• 30-Day Return Policy
• Warranty

Products
• Laptops
• Printers
• Plasma TV

Customers
• Deployed Military
• Small Business Customers
• Dell Defenders

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News
• Judge Rules Dell Deceived Consumers
• Dell Closes Sales Kiosks
• Wal-Mart To Sell Dell Computers
• New York Sues Dell on Consumer Fraud Charges
• Dell Breaks Microsoft Stranglehold
• Dell Settles Class Action Over Financing Practices
• Dell Recalls Notebook Computer Batteries
• Chinese Consumers Sue Dell
• "Exploding" Dell Laptop Destroys Truck, Imperils Outsdoorsmen
• Dell Denies It Knew of Overheating Battery Problem for Years
• Dell Cuts Rebate Program Amid Complaints
• Seeking Sizzle, Dell Goes Alien
• Dell Sales & Earnings Down, Complaints Up
• Computer Vendors Charge More For Less Service
• Class Action Accuses Dell of Defrauding Customers
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Recalls
• Dell Recalls Notebook Computer Batteries
• Dell Recalls More Notebook AC Adapters
• Dell Recalls Notebook Power Adapters
Analysis
• Dell Wins Complaint Derby
• To Dell & Back
• Dell Talks Back

Mike of Spanish Fork, UT (12/30/05):
I purchased two Dell computers for Christmas. When the computers arrived, they were the wrong computers. I sent them back and Dell refunded all but $216.00. When I asked why I did not receive a full refund, the sales representative said Dell used $216 as a "Re-Stock" fee.

Why should I have to pay a Re-Stock fee if the error was Dell's?

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July 6 2008

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