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La of Tucson, AZ July 2, 2008
La of Tucson AZ (07/02/08)
I just wanted to make a statement to everyone that logs onto this string of complaints about Quicken Loans and how they are a rip-off. I would like to say thank you. My boyfriend and I are getting a new house, and we had several lenders telling us that they would give us an idea of a loan that thye could get for us for free. Then all of a sudden he tells me that he is talking to Quicken and all he has to do is give them 500.00 and they will get any loan we want. It sounded too good to be true, and I thought it was hinky. All I did was google 'Quicken Loans' and the 6th thing on th list was the rip off report, and it just went on and on from there.
Finally I had some proof other than, 'oh i feel weird about this, and it doesn't seem right'. I was able to show all these posts to him, and he never gave them the money. But I also wanted to say that I looked up on The Better Business Bureau, and they are a member b/c they ALWAYS resolve their complaints. they had 617 complaints in 36 months, but they were able to remain a memeber of the BBB by resolving them, and almost all of them were exchange/refund issues.
So I suggest, EVERYONE ONE WHO WAS CHARGED FRAUDULANTLY A 'good faith estimate fee' on their card, REPORT TO THE BETTER BUSINESS BUREAU, THIS SEEMS TO BE THE KEY TO GETTING YOUR MONEY BACK!
Heather of Cleves, OH June 30, 2008
Heather of Cleves OH (06/30/08)
John took my credit card number for a 500.00 good faith deposit but told me it would not be charged until I was approved. They approved us for the loan but with a bad rate and 8000.00 in closing costs. I told him I did not want to do the loan. He said I had already given them my deposit and I could not get it back. I told him I felt like I was being strong armed into the loan. Then I signed the e-documents. Only after he told me they already have my money.
I was lied to. If I wouldn't have signed, I would still have my money. They should have been honest about when they take the money. We did not use them even after we were approved because they are thieves. I encourage noone to use Quicken.
Lost 500.00 Patrick of Bloomington, MN June 12, 2008
Patrick of Bloomington MN (06/12/08)
I am a Certified Mortgage Planner working in Minneapolis/St. Paul, MN. I was recently informed of the wonders of Quicken Loans from a colleague. I decided to check it out. After a few minutes on the phone with a Quickens mortgage banker, I was appalled. Lie after lie after lie trying to persuade me to begin the loan process. I'm shocked that they have not been shut down due to their misleading advertising and dishonest practices. Eva of Oxford, OH June 1, 2008
Eva of Oxford OH (06/01/08)
We talked to Quicken Loans about getting us a loan Tiffany Rodda was asinged to our case. Told us that we are pre approved fro a loan in the amount of 72000.00 and to much sure that we were serious she would collect 500.00 that would come off our closing cost when we closed. We paid with it on our debit card .Had ahouse in mind but someone out bid us . Tiffany then said that we should not get a realator because she could save us some money because she used to be a realator
So we found another house that just went on the market looked at the house told Tiffany what we wanted to offer She said that she would get back with us we gave her two day then tried to get a hold of her she did not get back tous for four days then she said that she could not get ahold of the realator and that did we have another Number for them. I got her another number but by then someone else had put a bid and we did not get the house. We called Tiffany boss and he transfered us to Justin and they got us a realator in our area we started to look again but we could not get anyone to take a normal FHA loan on the houses that we could afford in the area that we wanted to live.
By this time our loan had expired with Quicken Loan Justin said that they would normally just open up another loan and go from there.We just want our money back from Quicken Loans for One they messed up our chance to get the house we wanted because we listen to there Loan officer Tiffany Rodda and another they have been all kinds of trouble
They have 500.00 of our that we need when we finally get a house. The stress of being cheated out of our money James of Noth Topsail Beach, NC May 28, 2008
James of Noth Topsail Beach NC (05/28/08)
I can no longer get downlads from financial institutions to my Quicken accounts. When I go on line and download transactions from a financial institution, I receive messages indicating the number of transactins sent. When I go Quicken I receive a On Line Uo Date Summary showing that accountsd were updated successfully. The transactions never show up in the accounts. I spend over an hour with various helpers at Chase bank attemting to get a sucessful download from a BP card, and was then referred to a toll free number for Quicken, which refered me to a web site address, that did not connect me to anything.
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