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Palm

Palm • Palm Settles Defective Phone Suit • Lawsuit Challenges Palm's Treo Claims • Palm Settles FTC Charges • Consumer Complaints

Elaine of Warsaw, IN December 16, 2008

I purchased a new palm centro online through the palm store. This phone was unlocked and the cost was 299.99. After I recieved this phone it froze within the first 3 days. The phone was sent back and a new one was sent to us. I have had this phone for 4 months and am now having problems with it again. The palm store requires the phone to be sent in (at my expense) to be analyzed and repaired. This will take approx. 7 days. (7 days without my only form of commucation). This is unacceptable.

Nicole of Marina Del Rey, CA May 2, 2008

I have had problem after problem with the palm treo. I have been given one defective replacement after another.

I have lost work and clients due to these problems.

Dawn of West Vancouver, OTHER January 4, 2008

I have a palm treo 750, this is a phone to replace my treo 650. Both phones have been very frustrating to use with dropped calls, frozen calls and locking me out during calls. The only way I can fix this is removing the batteries and rebooting. I have had multiple soft resets and hard resets as well as updated software and none of these items have help. So after purchasing a very exspensive phone I am now having to ride out a contract or pay another 200 dollars. But I am counting the days till I can get rid of this hunk of junk and move on to a much better system.

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