PC Next Day

Chris of Stafford, United Kingdom September 13, 2009

Very long story short, when dealing with PC Next Day I encountered many problems to which they were slow to resolve with no real apology for the very poor service. So basically dealing with PC next day is something of a gamble, should you encounter any problems it's you Vs them. It's just a head ache a customer shouldnâ€™t have to deal with.

Now I may be paranoid but I just get the feeling with certain companies that should you raise any questions or complain even if youâ€™re within your rights to, they purposely drag their feet and try to make things as awkward as possible for you. And thatâ€™s the feeling I got with PCND.

When I worked for a certain fruit named mobile phone Company I know thatâ€™s how they operated. "Any complaints make them wait even longer". Which is ultimatly why I left? Whatever happened to customer first?

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