Complain about a product or service

Tronix County LLC

Springifield, VA

Elizabeth of Somerdale, NJ September 18, 2009

Fast talking agent specified that we would receive a dell computer and several free gifts, including a TV, printer, camera, etc. all for a membership fee of $99 and $34.98 a week for 52 weeks. When I received the sales order, that I was to sign and return immediately, I went over it carefully and found it to be a great amount of double-talk. After checking them on the web, I went to the bank, PNC, and tried to put a stop on tbhe electronic deductions. I filed for a dispute through PNC and sent them a notarized letter cancelling all transactions with Tronix Country. I never signed the Sales Order and cancelled within a 7 day period.

Brian of Freehold, NJ April 15, 2009

order self laptop computer.. company Took out $1,149.00 Bank account.. Company Defraud me promise. I want justice here and investaigator this company ripe off. I want Lawyer Money back

Brian of Freehold, NJ March 22, 2009

ORDER LAPTOP DELL NEVER GOT ..COMPANY TOOK $1,49.00 OUT MY WACHOVIA BANK ACCOUNT GOT COMPUTER RIPE OFF ..pLEASE 2ND DOING THIS..PLEASE CALLED THEM.I WANT MY MONEY ..i WANT LEGAL ACTION TRONIX COUNTRY LLC

Lawrence of Brooklyn, NY March 20, 2009

First let me start by giving you my original order date it placed some time in early dec. 2008, date of first payment jan. 2, 2009 also with that said I continue to make payment to this date and time. I'm extremely frustrated on the business practice of this company. I have contact this Tronix company there customer service department more them several every time I call I hear the same response they tell me a different date that I will receive my merchandise, they also tell me that they will be giving me an upgrade on the order due to the fault on there behalf. All I want is the merchandise that I orderd to be sent out to me in on a timely manner or even my money back so could buy a computer if they can't provide one for me on the times they promise that I would receive one. With this had been said this is the worst experience I have gone through in my life and hope is the last, it real surprize that Dell would affiliate themselves with this company Tronix company.

Patrick of Clinton Twp, MI January 28, 2009

Misrepresented Product, amounts of money that would be charged and when product would be delivered.

Amy of Appleton, WI December 20, 2008

Called to order a computer from them. Paid them the $99 start up fee, then 10 payments of $44.98. Found a computer through a different source (Dell directly), and cancelled my order through Tronix Country. Was given much flack about cancelling my order and was told that they only give "store credit", no refunds. Was told that in order to clear account had to use my "store credit" on merchandise from them. Decided to get to mp3 players supposedly worth $180 each. Received the mp3 players this week and they are maybe worth $20 each. They mp3 players are vuescape 1gb players, have 2 of them since that's how much "credit" I had to use up. Am requesting a $450 refund, which is all funds that were paid in to them.

Jeremy of Hudson, FL December 1, 2008

I ordered a computer at 4pm yesterday by phone and tried to cancel at 10am today by phone. I was told it hadn't gone into "processing" yet and I was unable to cancel. I am at work and do not get many breaks. They said I had to wait 24-48 hours to cancel. They have my debit card # and I had my mother look them up on her computer. These people have a lot of complaints about them and I want my order canceled NOW.Also, when you call, there are 60 calls ahead of yours and you have to wait a very long time to get someone.

Karla of Eugene, OR September 28, 2008

bought a computer in march. they said after 5 payments were made the computer would be mailed out. that would have been in april. didnt receivce till middle of june. was supposed to get a printer, camera, mp3 and tv. still have not got. when i called them the first person i talked to said oh that comes 30 to 60 days after. the tv comes when its all paid off. never once did they say that when you order the computer. so 60 days passed i called back about the printer,ext. then they said no its 60 to 90 days. well guess what its passed 90 days and i still have not received anything. but you can bet they take there money every fri. like clock work. they also say they report it on your credit score. guess what not until the computer is half way paid off. i am really unhappy with how this company repersents its self. they should be upfront about how this really works. you know i would have still got the computer. they make alot of promises when you order it and then all this stuff comes up .

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