Aquafresh Toothpaste

Ellen of New York, NY September 18, 2009

Using Aquafresh Iso-active tooth gel for a few weeks and suddenly, both me and my husband noticed that our lips were feeling dry and cracking. I noticed that over the next few days I had small painful blisters on the inside of my mouth/lips. We both have discontinued use of the toothpaste and slowly healing, but this toothpaste is very harsh and causing extreme inflammation and almost a chemical burn to mouth. Not a safe product

Mary of Glendale, CA July 2, 2009

My experience is very similar to the above. After only a day of using Aquafresh Tartar Control Whitening, my gums became swollen. I stoped using it after I felt a burning sensation as soon as the toothpaste hit my mouth. My tongue (above, below, sides), inside of cheeks, gums, salivary ducts---ALL OF MY MOUTH---had canker-sore-looking inflammation that hurt and burnt like hell. I could not eat, could not drink well. I went to a doctor thinking it might be oral cancer, but was told it wasn't. He said it was an airborne virus. I believed it because my mother had the same experience and I thought we had both contracted it.

After a few months, I used the toothpaste again and IMMEDIATELY felt the same burning sensation in my oral cavity. IT WAS THE TOOTHPASTE!!! I could not gargle with anything because it burnt so bad. Later on, after about 2 weeks, I was able to tolerate it. It lasted for about a month or so.

Now, I am looking for avenues to get the word out there and to seek any advice on how to go about my complaint formally.

Pam of Bellflower, CA December 12, 2008

Pam of Bellflower CA (12/12/08)
Bought Aquafresh Extreme Clean Empowermint Plus Whitening toothpaste. After using it for about 5 days, my lips and the skin around the outside of my mouth broke out in blisters. This lasted for over two months. Very painful, my lips cracked and bled, plus the surrounding area cracked and bled.

I am a member of the Screen Actors Guild. I also am a model for artists. While my mouth was like this, I had to turn down all acting work. I had to turn down modeling work that involved portraiture. I have to use make-up and lipstick for my jobs. It was very hard to remove at the end of the day as it hurt my mouth. It was also hurting to eat as the mouth must open wide...this caused more cracking and bleeding, plus I could not eat certain foods as this also caused burning of the lips and exterior of the mouth.

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