Complain about a product or service

Covergirl

Ginia of Adelanto, CA November 14, 2009

Cover Girl TruBlend Microminerals is crap crap crap. The name itself is a joke. It does the opposite of blend. And you can't spread it over your face because it just sticks to your face in blotches. Cakes on. Irritates the skin. Causes break outs. I could go on forever... this product is crap-ola. Don't waste your money.

Hesta of Graniteville, VT November 8, 2009

I'd like to place a complaint against Cover Girl and Olay for their commercial for their Simply Ageless Foundation. My problem is with the statement: “Inner beauty is important, but not nearly as important as outer beauty." Any preteen or teenager that sees this commercial is receiving the message that how you look is more important than how smart you are or how nice you are. This message is giving the "pretty" people of the world an excuse to be mean and feel like they're better than the smart people and the nice people because they're what the world considers pretty. There is no reason that the smart and nice people should be treated like lesser beings just because they don't fall into the category of what the world says is beautiful. I think you should really rethink that statement and realize that although the product is aimed at an older generation the younger generations will still see the commercial and hear the message that in the end beauty is the most important thing in life.

Jill of Overland Park, KS October 31, 2009

I had been using the CG Outlast products for years. 3 weeks ago, literally over night, I developed an allergic reaction. My lips got swollen, tingly, they burned, itched and the only relief was cold compresses and ice packs. Lotions and blistex burned. After 2 weeks of thinking these awful symptoms would subside, I saw my doctor who prescribed a Medrol Dose Pack (cortisone). It worked. Along with that I have been using an OTC antiobiotic cream. By the 2nd day of the dose pack, I was getting relief and today I took my last pill.

My lips are almost normal again. They are still slightly chapped,they tingle from time to time, and I still can not wear lipstick. I have thrown away all of my long lasting-type lipsticks and will have to start completely over. That is quite a task considering it took years for me to find my favorite colors the "trial and error" way. I would encourage anyone with these symptoms to see her doctor right away and ask for the Medrol dose pack, to treat this as an allergic reaction.

Suzanne of Philadelphia, PA October 5, 2009

I was extremely upset to see the new covergirl commerical with Ellen degeneris. It was a simple commercial for makeup, but ellen's line was to the gist of "what's on the inside isn't nearly as important as what's on the outside".. I can't believe an activist like her would resort to that! I don think this is being sensitive, but I can't imagine any mother wanting her daughter to hear that. There's a line that this commerical crossed, and I'm personally boycotting covergirl for this, and I hope others do the same.

joanne of crestwood, IL September 29, 2009

color of lip stain is nothing like the tube colors are very different they cost about 6.00 a tube

Paricia of Mt. Carmel, PA May 29, 2009

I am writing to complain about cover girl lipstick. I began using product solely based on the warm, cool and neutral packaging. I was always pleased with the warm color on my lips and knew precisely the color spectrum to choose from. However, [they] no longer market your lip products that way and I am sorry to say I may have to switch brands. Could someone please tell me who came up with the idea to eliminate an absolutely fool-proof way to purchase lip products?

Rebecca of BONAIRE, GA April 29, 2009

I myself Just watched COVER GIRL commercial with Ellen Degeneres.. I am not sure why it has taken me so long to view it as it has been out for some time. I dropped down on to the couch right after listening to this..back in 1998 the reason why Mattel changed the appearance of Barbie is because little girls impact on the way society looks upon them. And this could hurt someones self esteem, and could damage the way someone looks upon ones self. And here it is a company who makes millions of dollars in a week is advertising with the help of Ellen to young ladies, woman, children that inner beauty is ok to have but what matters most is the outter beauty. Anorexia is an illness that occurs mainly in teenage girls, although increasingly boys suffer from it too. People with anorexia are obsessed with being thin and are terrified of gaining weight. As a result, they starve themselves (especially avoiding high-calorie foods), and exercise obsessively until they become extremely thin and well below the normal weight for their age and height. Bulimia usually affects women in their early to mid-twenties. People with bulimia are also terrified of gaining weight, but they can usually keep within a normal weight. This is because they eat very large amounts of fattening food (called 'bingeing'), but then get rid of that food by vomiting or by taking laxatives. Where teenagers, young ladies, wifes, mothers are dieing daily - a major militi million dollar company is advertising this?

Ashley of Mt. Pleasant, MI March 23, 2009

Ashley of Mt. Pleasant MI (03/23/09)
I use a combination of Covergirl and Maybelline cosmetics and have been doing so for almost ten years. This past fall (2008) my eyes became itchy, read, and would water a lot. It was almost unbearable to keep make-up on my eyes. It got so bad that I went to the doctor and was told I had allergic conjunctivitis. He said he did not think it had anything to do with my make-up and gave me some eye drops. I had a hunch he was wrong, so I changed to the Maybelline version of the Covergirl eyeliner I had been using and got a new bottle of mascara. This combined with the eye drops cleared up my problem.

A couple months later I switched from a Maybelline foundation to a Covergirl one, specifically Covergirls TRUBlend products. My powder, concealer, and blush had been Covergirl, but I also switched them to the TRUBlend version of the items. My eyes began watering and getting itchy again. I was not sure what was going on, but the longer I used the products the worse it got. I would be fine when I put the make-up on, but if at any point in the day the make-up runs, or a particle blows into my eye, my eyes go haywire, sometimes watering and stinging so bad I can hardly see. Once this happened while I was driving 70 miles an hour on the freeway, it was scary! I know for a fact that it is Covergirl products because I have quit using them and the problem has subsided. I am wondering if Covergirl changed the formula of their products and failed to inform the consumer. Although the TRUBlend products were a first time use for me intitialy, I had used other such Covergirl products before and been fine. In addition I had been using the same eye liner for probably a year before it ever gave me a problem.

This is why I think they changed their formula. As a consumer I believe I have a right to know when companies change the formula of their products. Because I did not know of a formula change it took me a few months before suddenly stopping all use of Covergirl products, and imagine my surprise when my eyes cleared up almost instantly. I am lucky the allergic reaction was not more serious.

The make-up caused my eyes to have an allergic reaction, getting so bad that one of the last times I wore the make-up my eyes stung so bad I could hardly see. I wasted a lot of money continuing to buy Covergirl products, not realizing that was the problem. In addition I had to visit the doctor and get a prescription to resolve the fall 2008 episode.

Sandra of Baltimore, MD March 14, 2009

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