Dazzle White Pro

Brenda of Chandler , AZ November 22, 2009

I signed up on the internet for a "free" - ha - sample of DazzleWhite, AKA Premium White) a tooth whitener product. Within 40 days there was a charge for 24.82 on my account. According to what I was told by the unfriendly lady who answered the phone from the phone number listed on my bank statement, I "agreed" to join World Club Fitness when I signed up for DazzleWhite. According to her, the information was clearly listed on the top and bottom of the page. I disagreed and they REFUSED to refund my 24.82. I also think PremiumWhite is a fault for selling my credit card to this organization in a sneakly fashion. This type of thing should be against the law. Oh -and I never received anything or any type of informaiton from World Club Fitness within the 40 'trial period'.

Sharron of Morrison, IL November 14, 2009

on 8/27/09 i saw an ad online for a free sample of dazzle white/ dazzle smile whitener for a s&h fee of 1.95, i went to the form and filled it out and i did receive dazzle white in the mail a few days later. i did not open it as i was not ready to try it out yet. on payday i went to my bank to deposit my check and i saw my balance was very low so i got a demand statement. i was very upset when i saw a deduction of 79.28 on sept.21. 09 for a product called ultifeshwell, with a phone number that was not in service !! so i called my bank and she said there was another deduction for the same amount on sept.25 09 so i got another statement and i saw where it had another phone #.

so i called that day and she said i was receiving another order of the dazzle white and that payment was for that. i did not order any of this and i did not want any of this product so i was told to return all of the items when i received them and put this order i.d. number on the outside which i did, then i was give the cancellation #. i returned the items on oct.15,09 to following address that i was given with a tracking #. the tracking # stops on the date of Oct.20th 09 and i keep calling to see what happen to the items, i keep getting " we do not know what happened to them" we will notify the warehouse to email you ---we will notify corporate and they will notify you within 24-48 hours. twice i have been told this. i never get notified,, i never get a response. no one will tell me anything. i know they are waiting until the return policy expires so they will not have to refund my money. meanwhile they have the products and my money.this is how they get around the 100 % guarantee for refunds i just want my money back for things i was tricked into getting. PLEASE HELP ME !!!

Betse of tarpon springs, FL November 14, 2009

Order teeth whitening for just s/h at 1.95.. NEVER RECIEVED IT.. than 3 weeks later had a charge for 82.62 and then another four days later of 82.62.. then another charge for 24.??. on 11-02-09 i tried several times to call and the number was not in service.. called my bank .. they were able to call a different number and got a guy name JOE.. JOE was is a nasty man...told him never recieved the sample and did not auth the other charges..asked him what i need to do...finally after alot of talking??? he gave me a return number to put on outside of packages (when i get them) and send back.. he also said the first charge is for the sample because it was labeled a trial. the 2nd charge was for the next shipment.. that i did not approve.. the 3rd charge is under Elite Pack which is also Dazzle white??

when i was speaking with Joe i asked him if there were going to be any other charges to my account.. under any other names..ETC.. he reassured me their would not be.. the bank told me not to cancel my debit card, because when the charges are credited back, it has to be the same account.. their were also over sea's charges that the bank will not credit.. it is a VISA thing.. help!!! i have no idea what else i can do!! husband said to call the TV station.. when i went to the post office to return the items.. the maillady told me she has had a huge run on scams like this.. she asked me the name and i told her the NAMES..she will see if she can report this to the postmaster?? i am so upset.. HELP

TRacey of Redhead, Australia November 11, 2009

Hi I am currently being charged AUD100 amounts on my credit card from a company called Ultifreshwell... Originally I answered a add for a RISK FREE TRIAL of teeth whitener and all you had to do was pay the postage amount. This product doesnot work and said if you returned it within 60 days they would refund it! they are un contactable... Can you please tell me how I can cancel this and get a refund? I was told by Robert on a chat site for another company you should have to return the product back to us within 14 days trial period to avoid the charged of US87.62.It would be impossible to return it anyway there is no return address on the package sent there are no invoices and there are directions to say if you are not happy with this product return it to::::::: or we will charge you AUD100 for the trial and then again for another 5 days later.In total AUD 214.95 ....has been charged to my credit card.

I am happy to pay the rediculous amount of postage (From Milperra NSW to NEWCASTLE NSW) package weighing nothing as the very small lip pencil sized container has hardly anything in it! However I did agree to pay the postage on the RISK FREE TRIAL only. I have also read they that sign you to other things which attract charges also! I have requested that they refund the 2 amounts of US87.62 (AUD100) and they have told me as I should have sent it back within 14 days and the 30 days from time of order is up that they refuse a refund....... I asked them about their 60 day and their 90 day that they say they would refund and they said that it didnt apply to me! I am furios that I have been scammed! Please any advise at all !

This product was also marked posted from Australia and their postal address was Just Think Media Po Box 4440 Milperra BC NSW 1891 I have talked to 4 people at the number above. I now know that there are thousands of complaints against them. Even though I only received the product 14 days ago with no documentation stating that if you choose to keep your RISK FREE TRIAL we will charge you US87.62 for your free trial and then another 87.62 5 days later. NO invoice no contact details other than a phone number that doesnot work from Australia. No Listing for Just Think Media in Milperra, who are their distributing warehouse.

Natalie of Fair Oaks, CA November 11, 2009

Add me to the list of those scammed by Dazzle White. I saw the ad on CNN and called to receive the introductory offer. They were to charge my credit card for S/H. The "crooks" then charged my credit card for 87.00. When I called I was told I needed to read the small print...where? On the television screen. I have reported the incident to Wells Fargo, but I want to protect others from having to close their cards and being scammed. The internet has quite a bit of information on this product. Unfortunately, I trusted CNN to keep me safe from crooks. Silly me!

Gail of Avondale, AZ November 10, 2009

I ordered the "trial" size. I cancelled within the specified time. I returned the trial size within the specified time. The company would not acknowledged they received the trial size return because I did not have a "tracking" number. I immediately closed my debit card with the bank. The company has tried to withdraw 24.82 through two companies, Easy Kit and Elite Pack, by submitting charges to my closed card, which does not work for them. So, I'm out the 1.95, but that doesn't come close to the amount of time I spent on the phone on 5 occasions cancelling and checking to be sure they received the return. That, and the fact that I was without a bank card for 22 days, caused me aggravation and inconvenience.

Shirley of Ward, SC November 10, 2009

I ordered what I thought was a free trial of both of the above teeth whitening products. I received the products, but did not start using them right away. My credit card company called me to alert me of some suspicious charges. After investigating, I found that I actually ordered products that I thought were trial size, and free except for shipping charges only to realize that I had actually authorized these companies to "enroll" me in "preferred customer" plans and they are each charging a monthly charge on my credit card of 79.95 and 84.95.

I called and cancelled my membership, but I cannot recover any of the money already charged to my credit card account because I did not cancel with 14 days, not 14 days to try the product when you receive it, but 14 days from the day you order the product. The "scam" is that the terms and conditions are on the web site, but are so well hidden that most people do not realize what they are signing up for. Bottom line is that I have almost 250.00 charged to my credit card for products that I did not realize I was ordering. This is a deceptive, unscrupulous way of doing business - It's legal I guess, but very deceptive.

Kevin of Gulf Breeze, FL November 6, 2009

AVOID doing buisness with Either Dazzle White Or Dazzle Smile. They will offer you A RISK FREE Trial sample I ordered the "trial" product. It arrived, but without an address or phone number to call and cancel. When a 89.95 charge showed up on my credit card 2 weeks later, I called the number on my credit card statement.

I spoke with Anthony ID 228, He was rude but did cancelled my accout and gave me a cancelation number. He told me that PURELY WHITE was located in Califonia. Then Called my bank said and they will dispute the charge. Make sure you document all your efforts with date, time and name of who you spoke with.

Chloe of Brighton , United Kingdom November 6, 2009

I had order a Dizzel Whiting for teeth, it was a free trial 14 days. I never received this trial product and they took payment. I tried to dispute this as never recived and wanted to cancel, advised they have charged me £56.80 for subsciption, but advised how could they charge me that , if never received the trial product.

I wanted to knoww what the address was if the product was return, as they advised me that couldnt cancel until product was sent back. I advised that taken payment for the subscription, but the trial hadnt been sent, even if wanted to dispute within the 14 days, they didnt even send the goods till 15 days after the payment received.

I cant cancel until i have received the product, but they should never taken payment if had received the goods, espically if taken money for something not received. I have keep the emails from the conversation and will to proivde. Account has gone over the overdraft and I am being charge of £30 a day untill this has been cleared. I CANT AFFORD IT.

Rosie of South Gate, CA October 26, 2009

I saw an ad online regarding getting whiter teeth, and it took me, to the links where I was able to get free trials and all I had to pay was s/h. A couple of days later, I was charged 48.92 from VARIMI, LLC which suppost to be Dazzle White and 89.95 from Purely White. These where charges I did not authorize. I've tried contacting them and haven't had any success, I also tried to send an email but the link seems to be broken or it takes me to another website.

Due to this charges, I was frustrated and had anxiety for a couple of days, because I did not have this extra money to pay for it. I had been charged to my bank account card and the money I had on my card was to pay my bills. So I had to borrow money, to cover my bills that I still had to pay. Can someone please contact me ASAP to know whats going on.

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