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Nad's Hair Removal
N. Hollywood, CA |
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Roslyn of Sydney Australia (10/18/07) Tammy of Calhoun GA (06/21/07) Lyn of Orlando FL (02/08/05) Many complaints talk about the product being painful. Well, yes, pulling hair out by its roots is painful. If you believe an ad that tells you it is not, well, I'll leave it at that. Nads is an alternative to heated wax, which is also painful. But the more it is used, the less painful it becomes. Many complaints claim that it does not remove much hair. I am a veteran waxer, doing it both at home and in salons. Nads gives wax a real run for its money with its effectiveness for removing hair. It is important to follow the instructions. A thin layer means a thin layer and if hair removal is not accomplished, the user should try a thinner layer. Also, if the cloth strip is stroked more than a couple of times, the gel becomes too warm and runny to effectively remove hair. It doesn't take long to get the nuances right. Just a little trial and error. There is a complaint about pussy sores that required professional medical intervention. I suppose anyone can be allergic to the Nads ingredients. I have fewer red spots for a shorter time than with a wax depilatory. Nads is the best thing since sliced bread, and I've saved a lot of money by doing more of my own hair removal at home. Waxing at home is difficult and time consuming, so I usually take the convenient and more expensive way of salon waxing. Nads has simplified the home process so much that I always depilitate at home now.
I hope this great product gets a little good press, because there are a lot of women who will miss out on a wonderful thing if they are led to believe that Nads is a substandard product Jean of New Bethlehem PA writes (8/6/01):
Instead it was so sticky and difficult to use, I tried it only on my arms. It removed no hair, but caused irritation and redness. I am afraid to try it again. We're not sure either but we'd suggest Jean and everyone who's had a similar experience contact the U.S. Postal Inspector. You'll find the number under United States Government in your local phone book. On Oct. 27, Tonisha of Philadelphia wrote:
Sherry of Des Moines (5/18/01):
My daughter carefully followed the instructions that came with the kit. Not only was this supposedly "painless" product painful, but it didn't remove all of the hair. Less then 24 hours later, her legs were COVERED from her ankles to above her knees with huge pus-filled sores. They were so bad that she had to go to our family physician for treatment. It took awhile for the sores to heal, but her legs are now permanantly scarred from this product. The NAD's company denies any responsibilty claiming that their product is 100 percent safe. My daughter has hired an attorney but the NAD's company refuses to respond to his many attempts to contact them. I believe they are just dragging it out hoping that too much time will pass for a lawsuit to be filed. It makes me sick that a product touted to be 100 percent safe, and the infomercials show people EATING this stuff, has scarred my daughter permanantly and the NAD's company does not feel in any way responsible. My daughter's legs are permanantly scarred. Any future modeling photos will have to be retouched. She may never be able to model live if she needs to be bare legged. She is very upset that she will always have scarred legs and she isn't even 19 years old yet. Hahne of Waterloo, Ontario, writes (4/3/01):
I'm really angry because they just took my money and keep it, it's like some kind of donation they expected. Lisa Marie of Salem OR writes (3/5/01)::
I called this morning asking again about my order (usually, although I call during business hours, the phone rings without anyone picking up, including a recording). The rep was so incredibly rude to me, I am still in shock. I was told that my order was shipped the 26th of Feb. (when I called on the 28th the rep told me they still had 2 days to ship my order and it hadn't been sent yet) and that it is no longer Nad's problem, it is now the US Postal Service's fault. I was also told they have no way of tracking my order, the rep refused to let me speak to a supervisor, refused to ship me another product, and refused to refund my money, adding that when and if I do receive the product and return it I won't be entitled to any shipping costs. Additionally, I was told that I have to wait four weeks without any shipping before my money will be refunded. I have been yelled at for inquiring about my order, and no one has ever admitted wrong doing nor has anyone apologized. I am going on vacation in one week; I placed my order well before this so that I would have plenty of time to get ready. I am now at over $40 (I am a grad student and have little extra money) and will have to pay a great deal more to have my legs, underarms and bikini line professionally waxed. I am so incredibly angry and frustrated that a company can get away with this. They have literally stolen money from me and are holding it for ransom. How can this be legal? I was so upset that I almost started crying -- over hair removal gel!! This is so ridiculous; please, do something so that this won't happen to anyone else. I checked Nad's record with the BBB in CA and they have an extremely poor rating with a string of complaints exactly like mine. Rebecca of Ely NV writes:
Janet of Montague NJ writes (11/15/00):
Dionne of San Francisco writes (8/11/00):
This incident did not bother me too much, since I was glad to have the product, and believed in its claim from the infomercial. However, I was annoyed to find a postcard included in the package from the Health & Beauty Club, giving me a free trial membership. In fine print at the bottom it read my credit card would be charged if I did not call them to decline the offer. I promptly called to cancel the membership which I had never asked for. Well, I finally tried Nad's on several different areas of my body, and it failed to remove my unwanted hair. There would generally be half a dozen hairs on the muslin strip, but never a substantial amount, especially when covering an area like the legs or bikini area. I sent the product back insured through the post office on July 27th, and called them on August 8th to see if they had received the return or had begun processing it. The person on the line did not show any return request on my account. She told me I would need to fax a copy of my invoice and proof of return postage to the attention of Maria. This person is supposed to handle the return process I was told. I faxed the documents on August 10 to the attention of Maria. My question is, why if I sent back the product, do I have to spend money to go to a store and fax them an invoice, which they should have a copy of in the first place. I checked out their web site, and nowhere does it say I have to fax anything to receive a refund. I was told the refund should show up on my Visa statement in 3 weeks. This whole thing makes me nervous since I've been burned before by a company that never gave me a refund. In fact you may have heard of the company, Copa, which I heard drew many complaints to your site. I do not like the idea of having to fax them proof of my payment and shipment, when they should have all that documented. This company does not seem to be on top of daily operations, and are not processing orders and refunds in a timely manner. I paid a total of $43.54, and expect a full refund minus shipping. Maria of Staten Island, NY, writes (7/7/00):
I received the Nad's two days before my trip. However, the process was NOTHING like what the infomercial described!!! Not only was it extremely painful, the product did not remove all the hair! Also, the Nad's company claims that you can re-use the same wax strip to remove hair from your entire leg ... well, you CAN'T! Ultimately, I left for my vacation the next day with my legs covered in black-and-blue marks. I have used several other waxing products in the past, and this is by far the worst. I sent the product back for a refund, and am still waiting, nearly two months later, for Nad's to credit my account. I guess I learned a valuable lesson that if it seems too good to be true on TV, it probably is. Infomercials are the worst possible source of information about products. It's one time you can't go wrong by flipping over to anything else that's on. |
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