Complain about a product or service

Revlon

Revlon • Curling iron • Eyelash curler • Lipstick • Mascara • Nail enamel remover • Straightening iron • Hot air styler

Revlon may think its products are red hot but some customers are not amused. The various irons -- curling, straightening and whatever -- tend to burn off one's hair (and skin). The other nostrums -- well, who knows what they do?

Rhonda of Vancouver, WA November 10, 2009

I bought this curling iron for my daughter who has been growing her hair out for 2 1/2 years. She was using the iron and ran out crying and screaming to me with 6 inches of her beautiful hair melted to the curling iron and burnt off her head. This curling iron over heats and should be recalled but although there are numerous complaints online it is not recalled. This is neglect on the responsibility of Revlon and someone should hold them accountable.

Gloria of wilton, CT August 25, 2009

I was curling my lashes, like I always do, and when I went to put on the mascara, I realized 90% of my lashes have been cut by the Revlon eyelash curler! I am very upset, not only for the way I look, but also because the lash stubs poke my eyes when I close them. I went to the doctor and had to pay 150 for first consultation (my insurance doesn't cover cosmetic consultations) and 120 for Latisse (a new product) to hopefully grow back my lashes. Revlon should be responsible for this!

Tracey of Bedford, PA August 24, 2009

I love my revlon curling iron, due to it heats up in a matter of a second. However, I am on my 6th iron in about 3 years. I just purchased another 3 weeks ago and the same thing as happend already. The on and off buttons either will get stuck back under the black part on the handle, or they turn sideways.. I have to use something to stick down in to turn it on.. I love this iron however I am really getting sick of buying new ones.

sadaf of pune, India August 22, 2009

when i bought revlon MOISTURE STAYLIPCOLOR 47 CARAMEL that was worth sumthing RS 500+ all of my llips were turned red and was itching very badly and it left some black spots behind till 3daysand were swollen and tilltoday they are there after going to the doctor i really and seriously want my money back and claim for the treatment for my lips.YOU should be carefull before manufacturing such products.........

K. of Woodstock, GA August 21, 2009

I have purchases three Revlon 050 curling irons. All three have shorted out at the cord closest to the end of the iron. I have had sparks blown out and onto my bathroom mirror which made burn marks on the mirror itself. This morning, the current iron I have did the same thing - shorted out and this time burned my hand and had a very bright flash of light/fire? which flashed in my eyes and I saw this flash for several minutes in my eyesight. These irons are unsafe and could start a fire or bodily injury. I never have these irons very long. I guess you get what you pay for, a fire hazard and unsafe product. If these curling irons are indeed tested, retest your tests because they are being manufactured too cheap and can not be compliant with safety!!!!!!

Paige of Peoria, AZ August 1, 2009

I've purchased two of the exact same curling irons and the both have have had the cord break open to where the wires are exposed and separated so you have to hold it together for it to work. And it's rediculous! I want my money back for both!!

cynthia of meriden, CT July 31, 2009

I purchased a Revlon Eyelash Curler, and when I was getting ready for work putting on my make-up, I used to curler and went to put on my mascara only to find that all of the lashed in the middle to almost the outer and inner edge were cut right in half.

Joann of New York, NY June 6, 2009

The clip on the Revlon Curling iron does not hold and it overheats. It overheats so badly that unfortunately I was burned under my eye when the clip didn't hold and it was so bad that the skin was charred black. At first it was red and swollen and then I woke up to totally blackened, charred skin. It was my worst nightmare. I now have permanent scarring and actually am bring suit Pro Se against Revlon. Someone has to stop these people. It just missed melting my eyeball. I have to do something so no one else suffers this way. And then I read all the other complaints on your website. Revlon should be ashamed of themselves.

Laurie of Branson, MO June 3, 2009

On Wed. May 27th, 2009 at about 2:30 in the afternoon, I was getting ready to go to my husbands work picnic. I had plugged in my Revlon ceramic barrel curling iron, it heats up in 60 seconds and there is a dial on it that can be turned up to 30 but I kept it on 10 as that was plenty hot enough. I had curled my bangs and thank God I was laying it down when there was a loud pop noise and I felt a shock go through my hand and up my arm. The end of the curling iron was shooting out flames and sparks and burned my stomach pretty bad. There was a few seconds that I could not release the curling iron and when I finally was able to throw it down, I had burns on my stomach, black marks on my stomach and my hand was numb.

I sought medical attention and was treated for the burns on my stomach, my doctor also stated that the black areas on my stomach was bruising. My hand was numb for the biggest part of that day and when the feeling started coming back into my hand it was tingling and this went on for a couple of days. My Doctor gave me medicine for the pain, creme for the burns and sterile dressing I have to change out everyday. The area is now scabbing over and is very painful. I have taken photo's and have a report from my Doctor in regards to this incident. I have to say that when I looked on the internet about this curling iron made by Revlon and found many other complaints very similiar to my own I was very discouraged.

Carly of Melbourne, Australia May 27, 2009

I brought a Revlon 3D Extreme mascara in the bown colour. When i went to use it i discovered it was really clupy looking an trying to apply resulted in a dreadfull mess. I am quite dissapointed as i dont usually buy Revlon but treated myself to this expensive and a few other Revlon items for a holiday, it will certainly put me off purchasing again. An unusable product, vey dissapointing

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