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Jean of Richmond VA (01/11/07)
This happened to me too but with a different company, the Youthful Essence which is endorsed by Susan Lucci on TV. I ordered the product and specifically told them that i only wanted to try it out. Got the product, they removed my money from the bank the day after i called. With the holidays and all, i have forgotten about it. Sixty days later, i noticed that they took the same amount of money from my account, i called them and was told that i am now enrolled to received their products every month. I told them i didnt authorize them to take money from me, only that one time.
Now they said, they already shipped the product to me (which i havent received yet) and if i want when i get it, mail it back to them at my expense, then it would take 4-6 weeks to process before i could finally get my money back. I told them that they have a very ugly way of doing business tricking people like that. What if there is no money in my account, will they pay for the bank fees? I guess, all infommercial selling companies use this kind of tricks. Im sorry i fell for it.
I didnt go to the grocery store for a week for lack of funds, and my kids and i ate cheap noodle soups the whole week. Yukkk
Ofelia of Brawley CA (01/05/07)
I recently ordered a product from this company and gave them authorization to deduct from my debt account in two installment payments. At the time of my order, the sales clerk asked if I would like to participant in the automatic shipping program and have a kit mailed to me every 2 months. My response to her was NO. On December 26, 2006 my account debited in the amount of $29.46 without consent from me.
Now I have to return this product that I did not order and wait for a refund to my account. This deduction has caused me a fee of $20.00 for my mortgage payment for non sufficient funds. I had the money in my account to cover my mortgage payment and now I have to mail it in and pay for the return of this package for a cost of $25.45.
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