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American Express

Corporate Card

David of Oswego IL (10/23/07)
I had a American Express Corporate card. When the business I worked for went in default they never paid my last expense report. The charges on the card were company expenses. American Express would not work with nor accept monthly payments to payoff. This has now been put into collections.

I worked with an indvidual and explained the situiation and made a good faith down payment. I was given a deadline to get some payment plan set. I explained that this has put a negative mark on my credit and have tried to work with American Express. On October 22, 2007 i received a call from a very rude and threatening individual who was putting words in my mouth that I nver stated such as I was stating I would not pay this acoount which I never said or implied.

I hung up after being on the phone for over 15 minutes. Another individual called me on a private number stating I had 24 hours to get some payment plan in even though I was given until the end of October 2007. Lies, threats, and harrassment have been the only way they work. Why cannot they try working with people and support getting the account paid.

First my credit report now carries a negative mark. I now for weeks get daily harrassing calls from the American Express collection agency using abusive language, lies and threats.

Steve of New York, NY October 14, 2007

Steve of New York NY (10/14/07)
My company used American Express Corporate accounts for production and business activity. We keep all the cards current, and never had a problem.

We discovered that one of our employees had convinced a bookeeper to issue a card in his wifes name. This card was often paid off in part, and our bookeeping department lost track of the rolling forward balance (or so they claim). The CFO was a friend of this employee - so who knows. Finally, charges began to rack up, and along with a series of other financial scams and games - this employee was able to tank the company. After 15 years of profitable operations, we were brought down.

But then Am Ex went after the individual card holders, not for their debt, but for the debt of the former employees wife. They said that all of the personal signers were personally responsible for the other card holders - fraudulent or not. They've actually sued one of the other employees for the charges of the wife.

Rae of Arcadia, CA May 20, 2007

Rae of Arcadia CA (05/20/07)

A few weeks ago I applied for and received an American Express Corporate Platinum card for myself and my three adult children whom manage and operate both of my businesses. About two weeks after activating the account, I received a call from American Express Financial Review. The woman I spoke with informed me there was a problem in regards to the identity of my business and I must submit documents/verification or the account would be canceled.

I faxed over what they requested a couple of days later. I then received another phone call from this woman who said she received the fax. She then began to ask me if I was calling from my business. I said no ,this is a cell phone. Well, why are you using a cell phone she asked. And why when she called my business, nobody answered?

She then started a line of questioning about my identity. I would now need to fax over documents to confirm my personal identity. I asked her, if American Express had all these questions about my identity and about if I actually had a businesses, then why did they send me a pre-approved offer, in my name/business name?

Three days later, this woman called back, and said now I would have to go to my bank, and fax over to them a notarized statement regarding my account. Now I have had enough of this. This woman then let me know I COULD NOT CLOSE my account! How dare American Express be allowed to do this to honest, hardworking customers. My credit report is affected, due to the account as being closed by them.

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