Lisa of Black Mountain NC (09/01/06) Applied for credit card online ... a few weeks later receive credit card from this company, it says call to activate. I do not, then I get a bill stating what I owe with no way out including 11 monthly fees and 50 fee. I use card, then decide to pay off in full, record all conversations as they repeatedly issue me new cards even after I decline and report cards lost/ stolen.
Today I receive another bill with 506 paid in full, charges for 2 lost cards and a ton of added fees. I once again call-probably 6th recorded conversation, they promise acct is closed however have no confirmation number, nothing.
Kevin of Silver Springs, FL August 21, 2006
Kevin of Silver Springs FL (08/21/06) Received statements at previous address. Moved December 2005, called to change address as well as wrote new address on envelope, never received any further statements. Called 3 additional times to make sure I received statement and to make them aware that I wanted to pay on the acount. They repeated address back to me and said that the problem would be fixed to no avail!
I've now been turned into a collection agency which my parents were contacted in the form of harasing phone calls. My parents contact information was never on account. When I spoke to the collection representative he repeated back new address and phone number as well. As a result, I'm incurring late fees and bad credit reporting, also accruing interest. I have still never received anything in writing (ie: statement) and feel that they are purposely trying to continue to let the account accrue interest for their benefit.
Arlene of Annandale, VA June 15, 2006
Arlene of Annandale VA (06/15/06) I have not received a paper or online bill friom them in months! I think when they switched from Cross Country Bank to Applied Card Bank they just never bothered. However, they DO call my home ALL THE TIME. It would be nice for THEM to initiate a bill...since they are in business to make money. I never know any due dates or anything. To be honest, when I don't get a bill, I forget, but then they call!
Daniel of Brooklyn, NY March 5, 2006
Daniel of Brooklyn NY (03/05/06) I sign up for this credit card company thinking it would help me establish my credit.After seeing the high rates and penalties i was hit with. I had the card shut off.After being shutoff I was hit with maintanace fee Banking fees and paying on the internet fees.I pay 35.00 a month plus 6.95 for paying by internet.I called and explained that I only get paid twice a month and sometimes the payment might be a day or so late.One check goes to rent and the second one towards bills food and transpotation.
I was told if you are one minute late paying us you will be charged we don't care.I was also told this is how we make our money.The late fee is 32.00 so this company plans to make close to 75.00 a month off a card I do not use.This company formely known as Cross Coutry Bank has already been sued for practicing consumer ripoff policies and even if I have to keep paying until I payoff the bill I want other consumers to be warned of the bully tactics and lack of compassion this company shows.
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