Aspire Visa

Vicky of Arlington TX (01/04/09)
I too received the letter terminating my credit card account. I, like many others, have had my credit card for many years, and have been making timely payments.

Since receiving the letter, I have placed several calls to them but I cannot get an answer to my many questions. I, like everyone else am furious about the actions of this company, and agree that something must be done.

Cheryl of Atascadero CA (12/31/08)
They Never notified me that they were discontinuing the card program. I have never been late on a payment and I pay the balance off in full each month. I called on December 22 to pay my balance of $1000.00. After the payment was made, a recording came on that said they were sorry to inform me that they were discontinuing the card program.

Had I known they were discontinuing the program I would have manged my finances differently for December. I had Christmas presents that I needed to pick up for my kids and have recurring payments on the card for instance, my sons orthodontist payment.

I tried to call the Orthodontist office to tell them but their offices are closed until after the first of the year. The payment is automatic. Not only did this represent a much slimmer Christmas for my family but to scramble at the last second to cancel automatic payments was unforgiveable at Christmastime.

Andrea of Tellico Plains TN (12/31/08)
I received a letter that said my account had been closed. I have always made my payments on time. In addition, I have never been late on any payments.I have been a customer for almost 3 years. The letter that I received also stated that I would be required to continue making monthly payments as well as a monthly account fee. I also am very furious because my account was closed before I was ever notified. I had tried to make 2 purchases. The credit card was denied.

I contacted customer service and they told me I had the availiable credit. Not once was I ever told that my account was closed. In my opinion, Aspire visa participates in unethical buisness practices. I do not feel like I should be required to pay monthly fees are membership fees when my account is closed I hope as consumers we will be able to stand up against this company.

I worry that by closing my account and showing a zero credit limit with a high balance my credit score will be negatively impacted. I like many Americans have worked hard to pay bills on time.

Danny of Simi Valley CA (12/31/08)
I also was a long time customer with Aspire and in November of this year I received a letter stating that my account has been closed. At the time I received the letter I phoned the company with no sucess of anyone answering. When I received my monthly statement in December I noticed that the interest rate was at 29.9 % and the credit limit was lowered to a 100.00 of my previous balance.

When I phoned the company again all I got was a run around from the customer service representative. I asked what my interest rate was before it was raised to the 29.9 and I was told this is what it has always been. I also asked for a copy of my previous invoice for the month of August because at that time I believe the interest rate was lower. I was informed to get a copy of the invoice that there would be a charge of 5.00 dollars. I also asked if I could go online to review my account and I was told no that since the account has been closed the information is not available.

I have read several letters that customers have posted on the website with the same concerns as mine. I do not no at this time how this has affected my credit score and I would like to know if this company can contiune to raise the interest rate? If this is the case, how can anyone reduce the balance that is due.

Kathleen of Margate City, Nj NJ (12/30/08)
Closed Visa Account Without Warning. I was not late or behind in payments. Called no explaination.

Could affecy my credit rating. could not get a straight answer from them on this.

Marta of Los Angeles CA (12/30/08)
I recieved a letter indicating that my account has been closed. I called customer services to ask about the problem about my account; and they said that it was closed and to keep paying my account no questions asked. I'm very bothered by this service!

I always work to have my payments on time and before the deadline that is due. This problem from my account is causing my credit report with problems that i have nothing to do with. I really want this to get solved as soon as possible. I dont understand why people in New York had this solved right away and nothing has been done here in California.

Jon of Chicago IL (12/26/08)
I have had an Aspire Visa Card since 2005 with a credit limit of 1125. I just noticed today that they have closed my account. I have NEVER been late in paying and NEVER been over the limit. I have an oustanding balance of $916 but for credit purposes they have me listed as having a $0 credit limit and am afraid that this will reflect negatively on my credit report.

violations of the credit laws. since my account was closed 12/8/08 I won't see the drop in my credit scores or how this will affect me until possibly January or February 2009 when they next report to the credit bureaus.

Pamela of Salisbury NC (12/26/08)
If my Aspire Visa is a unsecured credit card why should everyone keep paying them? Unsecured means nothing was put up front to obtain this card. This company is driving me insane and I worry all the time about my credit score. I think I need to start a network with other customer's to see if they think I am right about. One one page of Aspire website it say's it was a card for people with poor credit mine might have been in my earlier years but it's is stange I bought a new car and house with a very good credit score. So now I not only worry about other bills but this company is going to ruin my credit status and it seems as there is nothing I can do. So my solution is maybe I will just quit paying.

Kim of Lincoln NE (12/25/08)
They closed my account, raised my intrest rate and I have NEVER been late and always paid more thatn owed!

My credit rating is plummiting as it looks like they closed the account because I was a bad customer, they raised my intrest rate,k how can they do this?

Alicia of Concord NC (12/24/08)
I received a letter from Aspire indicating that they were closing my account. I have had this account for a while now, I have not been late. Recently I received my credit rating and it has gone down. I have worked very hard to keep my credit score up. When I contacted Aspire, no one could tell me why this happened. Just that I needed to continue to pay the balance on this card. How could this happen and why would this effect my credit score if Aspire is the one closing the accounts? Any class actions, I want to be a part of it.

This unreal act has caused my credit score to go down. Something should be done about this.

Michelle of Burkburnett TX (12/23/08)
I have been a customer with Aspire for over 8 years and have never been late for a payment. I even opened a second account up with them with the same payment history. I just received a letter for each account stating that the accounts were closed. I called only to be given the run around.

I opened these accounts due to having credit issues from a divorce and have worked very hard not to have credit issues again. I now have two cards with a longstanding history that have been closed by the company and it is refecting poorly on my credit report. It looks as though I overspent and was closed. This is a very bad reflection of the company and is detrimental to the people that had to come to them in the first place. It is a double-whammy because of the credit issues- a person uses Aspire then Aspire closes them, putting them in a more precarious position - not to mention the ballooning of the interest rates that they have now placed on the amount due.

Tamica of Indianapolis IN (12/23/08)
I received a letter stating that Aspire Card was closing my account for no reason. I am very concerned about of what this will do to my credit rating. That have not given any reason of to why they are doing this. My question is why should I continue to pay on the balance if this has already had a negative impact on my credit report and why have the interest rate continue to increase. I truly do not understand how a company can do this this legally.

Linda of Mars PA (12/22/08)
I received a notice of termination on my card without explanation. I have always paid more than required and on time. The co still wants to charge me a monthly charge until paid in full. If closing acct. this is not required. I plan on filing charges with the attorney general today.

John of San Antonio TX (12/22/08)
About a month ago I received a letter that the card and account were being closed, no reason was stated. I was disappointed as I have had the card for years and had no issues once so ever. All of a sudden I am being flooded with calls about no payments being received and wanting information or the phone, I have been relucant and had my payments verified by my bank with letters from my bank that payments have been posted and submitted 6 in 2 months and they called yesterday saying they have not received any and to pay them over the phone I asked to speak to a Manager and I was hung up on! I am so upset what can be done? They call using 888-888-8888 number? What are consumers rights here?

I assume my credit will show maxed credit card since it has been closed and no telling what will happen to my rate and balance - my bank sent them letters verifing the payments processed and taken from my account and accepted!

Pamela of Salisbury NC (12/20/08)
I want you to tell me how this happened? I have had your card for 8 years and have never been late on a payment. Since your company is ruining my credit report maybe I will just quit paying and I only owe less than 900.00 Thanks for nothing

My husband is unemployed and I work hard everyday to insure our bills are paid. This is causing alot of mental strss on me because I can't afford for my credit report to be bad. Can you explain? Why is it fair for people like me who have never had anything and was so happy to have a credit card incase we needed food or simply a gift for a love one? THanks for nothing but sleepless night and headaches.

Robert of Seattle WA (12/20/08)
My interest rate on my Aspire Visa account continues to increase after 2 years of regular payments in excess of minimum due. Although I have not used the account in 2 years, I have a balance of $3300 versus the $3600 2 yrs ago. Many communications have been attempted to explain the 33% interest rate without success.

The company seems to be taking advantage of my ability to make regular payments without reducing my debt.

Kurt of San Diego CA (12/19/08)
kept good payment history and good customer for years. cut credit limit and canceled card as of december. paying off balance but rate is higher and receiving late charges. FOR NO REASON.

Robert of Fort Mohave AZ (12/18/08)
I have had an Aspire credit card Account since 2000 over 8 years perfect payment history. I recently daid my balance down 55% from a credit line of $2250.My interest rate has been jumping about every six months currently at 36%, a financial raping, I feel. I recently call the company to find what my balance is and try and reduce my interest rate, only to find they have stated they are closing my account fo no reason other than they are closing all customer accounts.

They would give me no legal reason for this closing.I asked what happens to my balance and any interest charges, they stated I must still keep paying, I said to whom, they said Aspire, I said why if they are closing all accounts. I wonder if Aspire received any of the Bailout funds? I received no notice of the closing of this account to date.

The consequences and economic damages from the result of Aspire closing this account will be huge in reference to my credit report and credit ratting I have been building up for over 8 years with a perfect payment history, not to speak of the possible damage in reference to attempting to get a loan of any size.

Pamela of Greer SC (12/18/08)
I recently received a letter on terminating my account with no explanations. I have had this account for 5 years with no late payments. No one in customer service will give me an adequate explanation. My interest rate went up even though I have a good credit rating.

They lowered my limit to $0.00 which looks like I'm over on credit limit, which in turn will show negatively on my credit report.It is hard enough to get good loans without this company doing consumers the way they are with no consequences for their actions.

Kimberly of Rogersville MO (12/18/08)
They cancelled my card for no reason and charged me a $69.00 annual fee. I have been with them for probably 5-6 years, never been late! Now I am worried that it will affect my credit score, because it may show that I am maxed out and closed a long term account. What do you do? and can they still charge you all those fees if they are no longer in business?

Within the last month tried to refi our house to a lower interest rate and my credit score had dropped because it showed that I was maxed out on my Aspire Credit Card. So the bank declined our application for refi. We also buy houses and have rentals and I am afraid that it will affect that also.

Christine of Portland OR (12/17/08)
I have been a customer of Aspire which has been a HORRIBLE experience from the inception where I had to pay a $179 activation annual fee then a monthly fee of $6 whether there was a balance or no balance. In fact in order to use the card for the first time you have to pay the annual fee and the monthly fee.

I went to use the card which I keep a ZERO balance on and only use when I'm traveling usually for rental cars and noticed that they had increased my credit line for the first time. When I tried to use the card online I was denied. I called the company only to be sent into a recording that said ALL cards issued by this company were being cancelled. I OPENED UP THIS STUPID ACCOUNT TO HELP FIX MY CREDIT NOT FURTHER DESTROY IT!!!!!! And this was without any letter, any indication that there was a problem. BY LAW they have to notify you but I WAS NEVER NOTIFIED.

I thank God I don't have a balance with these idiots. They are trying to make me pay the annual fee of $179 to add insult to injury. I want to be involved in any and all class action suits against these people. They are the WORST to deal with, they send you to an off shore customer service center in Panama City, Panama and you cannot understand anything these rude people say and you cannot get any issues resolved. They only badger you in getting money from you when it isn't owed!!!

Michelle of Lorain OH (12/17/08)
I guess I'm not the only one to receive this termination letter from Aspire. I've had this card for 3 years. It was the first one I could get to help reestablish my credit after a divorce/bankruptcy. I have never been late with payments, have always paid on time & always more then the minimum amount. Two days staight I recieved calls at work from their customer service people (from India) who I could barely understand wanting a payment even though a payment was on its way.

They were both very rude & persistant wanting a payment over the phone, which I would not give them. Then a day later I receive the termination letter. I will pay the remaining balance but I have several questions. Is the company no longer? How does this effect my credit score (which I am trying so hard to rebuild)? If the company is no longer, couldn't the balance be put onto another card (I do not have another card I can move the balance too)? I feel that Aspire should be doing something to help the cardholders.

Angeila of Philadelphia PA (12/17/08)
FOR A LATE PAYMENT .WHICH I PAID. THAY CLOSED MY ACCOUNT OF 4 YEARS.

Angelica of Perth Amboy NJ (12/16/08)
this aspire put a lien on my bank account considering i had called to make payments arrange of $60.00 because it all i can afford and on top of that that had charged me interest on the card. these people had also place a lein on my kids(babies-minor) account. i need someone to help me stop this. i had call these people but they are also touching myexusband account and taking his money of which he had nothing to do with, i was single went i had this card card. i had send them a 3 months bank statement proving money they are taking is not mine, its been more than a week and they have not done anything to solve it. please i need help to solve this problem.

pain suffering, stress, my kid saving gone,i am separated and money being taken out from ex spouse of which has nothin to do with him,i was single when purchase this credit card.

Tara of Port St Lucie FL (12/16/08)
I just received a letter in the mail that they are canceling my card. They did not provide an explaination. They stated that the credit limit would be $100 over what the balance is. But as of today, the credit limit is $0.00. I don't know if this is legal or not. I seen where there are a lot of complaints. Can they really do this?

With this card closed with a balance on it, my credit score has dropped.

Denise of Orangeburg SC (12/16/08)
I too am troubled by the letter I received from Aspire Visa that they are closing and closing all accounts. I too have always paid on time, sometimes, making 2 payments in one month. I was also troubled by the responses I received from customer service reps about how this account closure will be reflected on my credit report. Like many, I got this credit card to rebuild my credit. Now with Aspire closing and closing all accounts I fear for the minimal credit I do have. I too feel this is unfair, fraudulent business practices. What legal actions can a consumer take?

This closure has the potential to be detrimental to the rebuilding of my credit history!

Kathleen of Largo FL (12/16/08)
My credit will be negatively impacted due to Aspire closing our accounts as if the consumer closed the account, continuously lowering our credit as we pay down our balance so it will appear as if we are maxed out, increasing the interest rate to the maximum allowable all the while being assessed yearly and monthly fees. I am in Florida, I found some bull dogs that are looking into the company, this applies to people who live in the gulf coast, if someone finds another law firm please advise.

My credit rating will go down though I have been trying to make it go up. Your credit needs to be next to perfect these days to be offered a line to purchase a home which my intentions were within the next year to year and a half.

David of Fort Meade FL (12/16/08)
I have had this Aspire Visa Card for a long time never late always paid at least the minimum even had paid it off several times and this last time I had just paid it off 957.79 On 12/03/08 a couple days later it showed i had my full 1000.00 credit limit and a few days later it showed up that i had only 100.00 Limit I called and got stuck on an automated thing saying ALL Accounts were closed due to an Executive dissision to do away with the aspire visa program.I don't have to have this card I have others but this is the card that I rebuilt my credit with I have Paid a high yearly fee and high monthly fee's and high interest on it and then the other day paid it off with no indication of them being in trouble thinking if i pay it off and need it its there for me.That's pretty dirty in my book.

Patrick of Everett WA (12/16/08)
they canceled my account but didnt close it. i sent them an email and ordered them to CLOSE the account completly. i had a 2000 balance with them. then i went to a finance company i had an account with and refinaced to get funds needed to pay aspire visa in full. i cut the finance company bill in half also and paid off aspire and saved about 150 dollars a month and protected my credit score and credit rating. if anything my credit score went up instead of down. bye bye aspire visa.

Jason of Fremont CA (12/16/08)
I received a letter of termination on my account which has been in good standing with this card never been late for 4 years. I originally opend this card to help improve my credit rating. I called the customer service number provided the customer service person on the phone wouldn't give me their name it was hard to understand them they talked like they had marbles in their mouth. I asked why my account was being closed they said Aspire card was no longer in business.

I asked why was I going to continue to be billed finance charges and a montly maintenance fee if the company is closed they said I had to pay it or get a bad credit rating. I asked about getting the $125 annual fee that I was just charged removed since I couldn't utilize my card they said they couldn't do that it was stated in the terms of my original credit agreement. I also asked who was going to over see the accounts (meaning is another company taking over the accounts) the reply was no.

My concern is who is going to actually monitor these accounts and if there is a negligent reporting to the credit agencies how can I get it rectified if they are closed. I'm overly concerned that my credit rating is going to be affected with no accord of my own doing or recourse. This seems to be along the lines of fraud if they are still collecting fees and finance charges. Not to mention no warning on the account closing just that its been cut off. If that is the case then why are they still advertising for new card business all over the internet shouldn't these have been taken off if the company closed in November of 2008? I haven't heard or found out anything about them filing Bankruptcy.

Philip of Farmington Hills MI (12/15/08)
What action is being taken regarding this Aspire Credit Card for know reason other then Discontinuing...is any action being taken to sell the Customer List or what is going on here? Please advise

Nigel of Germantown MD (12/12/08)
I received a letter from Aspire stating that it was terminating the whole Aspire program. I understand the economy is bad but I am sure they make enough in fees from all the card owners to stay afloat. What I am worried about is my credit report. i applied for this card with the belief from them that it would help improve my credit score. It has not. I asked them if on the credit report it would show as me closing the card or them. The first lady said it would so as a consumer close out and the second lady said it would show as Aspire closing the card. This makes me nervous because no one has a strait answer to this but I have a feeling the first lady was right. If it shows as a consumer close out that would be completely false and I fell that it is fraud. I would not have closed my account if this did not happen.

This is the longest card I have had which is very good for the credit rating companies and now it will show that I all of a sudden closed out my longest standing account. I was told I will not be charged another annual fee on the card but I am also suspicious about that because they will continue to bell me for a monthly account maintenance fee. I have not had many problems with this card but there have been a few. When my son was born I was a little behind but never more then 30 days late. I started receiving many many phone calls on my cell and at work. They would call more then 8 times a day from 8am to 10pm everyday. My hope with this complaint is that this company will be held liable for posting fraudulent information on peoples credit reports and continuing to charge fees to customers who by no choice of their own had their accounts closed. I will be following up with another complaint to the FTC and consumer affairs if I do see an issue with my credit report. If it is possible to find a way for a class action law suit in MD then I am all for it.

I don't know if any economic damage will result but I know it will if the card shows on my report if closed by me.

Mark of Lula GA (12/12/08)
I had a previous balance of about $24.00. I paid %20.00 on that bill expexting it to bring my account balance down to about $4.00 plus finance charge. They added a $75.00 participation fee to my account so my last bill said I owed about $68.00. Then they sent me a lettrer saying they had terminated my card and that I could not use it anymore. In the mean time, they are collecting intrest on the $75.00 charge for a service they are not going to honor. Why should I pay a Participation fee plus intrest on a card they canceled. I called them and told them That they actually owed me because they had charged me for a service they have no intention of providing. They said I would have a credit balance on my nect statement, and they would send a refund check. I'm dubious as to whether they will do this. This seems like unfair business practice and I think it should be illegal. I have always paid my bill on time. What recourse do I have?

Will this affect my credit score. I have worked hard to maintain a Excellent credit rating. Will my credit score drop because my report will show a card Closed by Grantor, plus my available credit limit will go down. There should be punitive action against Aspire.

Margaret of Spartanburg SC (12/12/08)
I got a letter which is a notice of termination of card program yesterday, so I called this company to ask why. But they refused to answer my question, and they told me that there is no personal or nothing wrong with my account, and the company closes everyone's accounts.

I am not happy about this since I have been paid on time every monthly without any missed payments for about three years. Why does the company decides to close everyone's accounts without any reasons?

Analiza of Silver Spring MD (12/12/08)
I have had this account for over a year. It was my first major credit card. Recently they sent me a letter stating they are closing my account for no reason but still expect me to pay all of the monthly and yearly fees. This is ridiculous. They should not be able to collect all those extra fees when they close the account for no reason.

This has damaged my credit rating which was very good, and now has dropped as a result of this!

John of Silver Spring MD (12/12/08)
I have had my Aspire Visa account for almost 3 years now, never late once. My credit limit has gone up every few months and all was good. Today I get a letter that my account is being closed for no reason. They fully expect me to pay all the fees. This is amazing. This will no doubt impact my credit score and the whole point of getting this card was to build my credit. Someone needs to file a class action lawsuit against these companies. To pay the balance is one thing, but when they close the account they should forget about all of the extra fees.

This will negatively affect my credit score. It is unknown yet what will result from it.

Michelle of Lynwood CA (12/12/08)
I am a consumer in good standing with aspire. I paid bills in full every month. I maintained a zero balance on the card jmosxt ofv the time. i was outraged that the company charge 6.95 a month even though I did not use the card. Wanted to cancel but I was concerned about adverse credit scores. Was advised on Monday th7e account wazs closed.

Lisa of Bennettsville SC (12/10/08)
I have had my Aspire Card for about two years now. I pay the entire balance off each month in hopes of improving my credit. I checked my account earlier today and my credit limit was $850. I was planning on using this for Christmas shopping. I tried to use the card and it was decline. I called Aspire and was told that a letter was being mailed to me stating that they were closing my account. I paid all the up front fees and keep my account in good standing and now I am going to have to start all over with another company similar to this one because my credit is not great. I don't think this is fair.

I planned on using my card during the holiday season but now I will not be able to. This has put great stress and anger on me. I can't see how they can just cancel this card and not give me any notice first that this was coming. I need to know another company who is willing to to take over my Great Standing Asire Visa account. I cannot afford to pay all those fees and I sure hope they don't think I am going to pay any interest or the 6 monthy maint, fee. I need help.

Maxine of Bronx NY (12/10/08)
Its about my credit card. I had been paying Aspire either the minimum or when I had llate charges, paid them too. I lagged behing in my payments because my son had gotten laid off and I was stricken with heart problems( weell I still have it). Then the phone calls started. from 8:55 a.m. to 9:00 p.m......no let up. The nasty phone calls at work especially. Today was the last straw. Each time these aspire people would call, I seem to end up in hospital. A Mrs. Lowery and her colleagues wanted me to pay $20.00 on my account...when I told them I did not have it, they blasted me out. So I guess they wanted the $20.00 for their lunch.

I explained to them that since I live practically pay to pay, it could only be done on Saturday. They did not want to hear it. They said that they know where I lived and that they did not know the laws of NYC, but that they were giving me a good deal. How can they be giving me a good deal when they are still charging me for interest and everything else. Of course I want to pay my bills but the money is not coming in because my son is still not working. Aspire should be put out of business.

As a result of such harrassment at work, I cannot get my work done, my condition worsen especially when aggravated.

Monica of Arlington TX (12/09/08)
I have had this visa card since 2006. I pay my bill on time each month, been late one time, because I paid it online and today I still don't know what happened. I pay each month for this cardsafe protection. I was recently in an accident at work and was injured, and the doctor took me off from work. I called the credit card company to let them know that I'm off from work, and will not be able to pay my bill for this month. The rep. told me to call back in 30 days. I asked why do I have to call back in 30 days. He said that I have to wait 30 days before I can report being off.

This was not told to me when I purchased this. I don't know why it is necessary to wait 30 days. I have other cards, and I called them and they sent me the paper work to fill out. Aspire is such a rip-off. It has always been the more I pay, the more I owe. I wish someone would please shut them down. They are not helping anyone, but themselves.

Scott of Alexandria VA (12/05/08)
I got a letter today from Aspire Visa. I had written them a letter about why they were dropping my credit limit even though they closed the account. I had made all my payment on time and had paid way more that the minimum. Some guy named Neil and no last name but with number 11460 wrote me back saying that your current credit limit has been set to you current limit or a limit which is set to $100 greater than the outstanding balance, including any unbilled amounts as of the date of his letter, 12/2/08, whichever is lower.

He also continued saying that they will continue to charge the per year account fee of $175 per year. He also wrote and said that the closure and reduction in credit limit would more than likely have an affect on my credit score but that was my problem. I did do something smart though. I got all the copies of my account statements for the past two years and my credit reports and if they try to charge me a fee for going over my limit or some of made up charge I can prove them wrong and my documentation will support me.

In my letter to them, I told them that if they tried some trumpt up charge, I will go to BBB and file a complaint. Here in Va, I have heard that at least 50 people have wrote the BBB and it is possible though not probable a class action action lawsuit would be filed if they continue to add charges that do not exist. Keep you statements and your credit reports from the past few years. Aspire cannot bully you.

R. of Torrance CA (12/05/08)
The Aspire Visa phone rep advised every card was closed due to the state of our current economy and credit disaster. I was transferred to their accounting department when I asked if they were going to continue charging the annual fee until the account is paid in full. After 20 minutes of hold time I gave up and hung-up. I'll wait to see what shows up on the statement.

Like most recently have stated on this site, I too, met all requirements above and beyond, never late, paid double the amount due or more each month keeping the balance to at least 1/2 of my limit.

R. of Torrance CA (12/05/08)
The Aspire Visa phone rep advised every card was closed due to the state of our current economy and credit disaster. I was transferred to their accounting department when I asked if they were going to continue charging the annual fee until the account is paid in full. After 20 minutes of hold time I gave up and hung-up. I'll wait to see what shows up on the statement. Like most recently have stated on this site, I too, met all requirements above and beyond, never late, paid double the amount due or more each month keeping the balance to at least 1/2 of my limit.

Wanda of Brooklyn Park MN (12/04/08)
I received a letter that my accoutn was being closed liek many others, and had no idea why. I had made my payments on time and was paying down. I am upset that this may hurt my credit when I am workign hard to rebuild it. Will thsi hurt me?

Joannette of Livermore CA (12/04/08)
I have been a card holder for about 8 years, I never had a late payment. I noticed that my monthly payments even though they were higher than the minimum where not lowering my balance so i called and wrote to Aspire asking to look at my history and lower my rate, they said that they wouldn't then a week or two later I got a noticed saying that my account was being closed.

I called Aspire because I do not want my credit score to go down, they told me that they were closing all accounts and that it would not affect my credit but I need writing proof. Since the interest rates seem to keep going up I have been stressed trying to pay down the card without much success and now I am worried about my credit being ruin at no fault of mine.

Tasa of Houston TX (12/04/08)
I received a letter dated 11/21/08 stating that Aspire is discontinuing the Visa card program, effective 12/8/08. I am livid about this. I have had this account for about 12 years now, originally through Providien and then my account was sold to Aspire. I am outraged about this because we, the consumer, were not given any warning and we obviously have no repercussions. Aspire should not be allowed to get away with this.

And to make matters worse, I was told that my account would still accrue interest while there is a balance owed. Obviously, by reading your consumer complaint page for Aspire, I am not alone in this. What can result is a reduction in my credit score which I have worked hard to increase. I pay all my bills on time, including Aspire Visa.

Francisco of Goodyear AZ (12/03/08)
I had this card for about three years now but it's been really crazy having this card.I started having problems making payments on the website. I tried to log in to my account and it would not recognized my account number than i will call customer service and spoke with the representatives and i was told that there were doing some updates on the website. Therefore, it was not working, so they would give me a temporary password to log in but it never worked and than i had to pay my bill anyway so they would charge me late fee.

I stopped making payments on the website and i mailed my payments.I am currently paying my balance and now my account was closed two months ago, Is it not amazing having this card?It is Dec 08 and i am still having problems logging in and the worst is that i called customer service and they told me that my account was closed without sending a letter to me. They told me i went over the limit and did not pay my account so they closed it.I was so shocked and angry to my self to have kept this card all these years, i have other credic cards and they do not treat me like this, they are very professional and finally, my advise is that if anyone has this card pay it off and don,t use it ever!Do not close it or might lose points on credic score, just DO NOT USE IT EVER!

I used this card a lot so they made a lot of money and late fee's that i felt that it was there fault that i paid to find out at end that they close my account all of the sudden with out me knowing was the just very unethical.Finally, i am paying current balance and look forward to pay it off and destroy the card for good.

Marsha of Corpus Christi TX (12/03/08)
I too have received the same letter telling me that they have cancelled my card. When I called them to inquire as to the reason, because the letter stated no reason for the decision, I was told that everyone one received the letter that the program was cancelled. I also inquired as to the effects that it would have on my credit score and she simply said she couldn't answer that at this time.

This is outrageous. A company that has done this to their loyal customers is unexceptable. I know times are hard for all right now, but to cancell and give 10 days notice is unexcusable. I'm not even sure that it is legal. I think everyone should complain, complain, complain until someone looks at this issue carefully.

Gail of Vincennes IN (12/03/08)
Like many others, I recieved a letter of termination by this company. Never have I defaulted on my card agreement with them. All my payments are made on time or before time. This is a really unfair act on the part of this company. Some of us pay our bill and then use the avaliable credit to get by to the next pay period. When I called they were not able to tell me anything but that they were sorry for my problem. I did ask for a reduced intrest rate, but was told they could not even do that.

Because this is my oldest account on my credit history, it will have a very negative effect on my credit score. And when this occurs I will not make another single payment to them until they lower my intrest rate.

Deb of Indianapolis IN (12/03/08)
Received notice of account closed. Have paid on time and never late.

Damage to credit.

Patricia of Posen IL (12/03/08)
i got a letter in the mail stating that i can no long use this aspire card

I have a payment for 109.00 that comes out each month that this card was paying each month

Dennis of Harrisburg PA (12/03/08)
After having a Visa credit card account with this 'bank' for a few years, I received notice 11/26/08 that my account was being canceled for no reason effective 12/08/08. After searching online, I found that I am not the only one that had this happen. I have been a good customer and have never had a late payment as long as I have this card. Now it appears that this closure of my account will affect my FICO score. I got this card to help me reestablish credit and they do this.

I would like them to explain to me, and several others why they did this, and promise not to ruin what is left of my credit. I don't care if they reestablish my account, but I don't want any negative repercussions from this. And, I want them to stop charging interest (which they are doing and will do until the end of time) not just for me, but everyone else involved. If they go bankrupt, am I still liable?

Lucinda of Riverside CA (12/02/08)
I have been with aspire for many years as well. I payed my balance in full for most of that time until recently I let my balance get up there and all of a sudden I was paying more in finance charges than I was on my actual balance. When I started calling customer service to lower my interest they stated that the computer decides your interest rates.

At this point I have begun to pay what I can and I have also contacted the better business beureu and filed a coplaint they have compucredit in there files the more of us that complaine the sooner we will get our justice. The stress is taking it's toll

Allen of Aubrey TX (12/02/08)
Received a letter like many others that they are closing my account. Is this Fair. Heck NO... is it expected, I guess so since they do charge outragus rates. Right Wrong or otherwise they should do someting to help us out since they are the ones who are closing the account out.

Had available credit on it. Not able to use it now that the holidays are appond us and we could use all the help we can get especially since I have two more to feed. Bother-in-law lost his job and is living w/ us. The credit on the card would have helped.

Thomas of Carmichael CA (12/02/08)
I was informed last month that my Aspire Visa account was being closed. This came as a shock to me, as I have always paid the bill on time and have usually made much more than the minimum payment. When I contacted the company, I was informed that all cardholders had recieved the same notice. Fortunately, when I mentioned this at my bank, I was offered a credit card immediately through them, so evidently the closure of Aspire Visa doesn't seem to have affected my credit rating.

However I'm very curious as to what exactly has happened within that particular company to cause the cancellation of ALL of their credit accounts. I will have to pay off the balance of the account--which of course, I understand. However, their practices certainly make me hope that they are being investigated.

Carmen of Springfield VA (12/02/08)
I also got a letter yesterday saying that my account will be close beginning next week but still I have to pay my balance. I don't object about it because I did use my visa card but I want to know why the closing?

My husband and I are buying our first house in a few months and the realtor said that I wiil have problems with my credit if this card appaers like closed by the bank even when I make my payments on time

Laura of Newburg MD (12/02/08)
I too received the infamous letter from Aspire which made me very angry. I definitly would have done a balance transfer and closed the account myself so that it did not affect my credit. But the major complaint I have..which no one has mentioned that on my statement for this month..they have included there annual fee (which is billed for the following year)

So not only did they close the account they want me to pay the annual fee for next year. I have already made my complaint to the ftc as I urge everyone else to do.

Brad of Kihei HI (12/02/08)
I have had this credit card for approx. 3 years and pay it on time every month, I haven't used it lately since the balance was getting high and I wanted to pay it down, then today I get a letter saying they were closing my account due to management decisions, when I called to get more information they continued to use the same excuse. I am so mad that I am almost ready to not pay them. I asked if they were going out of business or going to claim bankruptcy and if that was the reason for this decision and they completely avoided the question.

Am I obligated to pay if they go out of business or if they claim bankruptcy? I am really discusted that a company can just make such decisions with no notice at all. I haven't had any repercusions as of yet due to the company's letter, however, I am tempted to ignore every paying them another cent until I get some serious answers as to what it going on. I am seeing that I am not the only one they have done this to and find it outrageous that they can get away with it.

Diane of Sunland CA (12/02/08)
I have been a customer with Aspire for several years and have always made my payments on time but like a lot of other people here I received a letter today informing me that Aspire were terminating my card program and reduced my credit limit down to $100 of my balance. When I checked online my limit has actually been reduced to within $30 of my balance.

I am lucky that I do not have a particuarly high balance but with all the credit issues that we as consumers have to deal with these days, the last thing we need is a negative mark on our credit reports from an unfeeling and mercenary company like Aspire. I have tried calling the company and so far have not been able to speak to anyone but have filed a complaint with the FTC. I urge everyone else who is in the same situation to do the same. This definitely looks like cause for a class action suit to me.

Patrick of Everett WA (12/02/08)
closing my account and ruining my credit. i never had a credit problem untill now when [they] closed my account for no apparent reason unless [they're] a failure at credit managment and running a business so make everybody suffer for [their] mistakes. bad apples. it appears that [they're] no exeption to the rule and trying to shift the blame to your customers for [their] errors in judgement of bad credit opractices on [their] part and not the good customers who were faithful to [them].

bad credit as the result

Michael of Baltimore MD (12/01/08)
I recently recieved a notice of termination of card program from Aspire Visa letting me know that my card was being terminated and I would not be able to use it anymore. I have never been late with any of my payments since I recieved the card. This is going to affect my FICO score and I believe that Aspire should notify all 3 credit bureaus that cosing of my account was not because I did something wrong.

Lance of Lisbon ND (12/01/08)
I was a credit card holder of Aspire Visa for many years, never with a late payment and never a huge balance to pay off. Out of the blue, I got a letter stating that my account was being closed for no apparent reason. I have since cut up my card thinking that there was some kind of fraud going on and now I'm trying to see if my credit history is compromised.

Consequences are yet to be determined-potentially catastrophic. I'm not planning on purchasing any big ticket items anytime soon and am worried about the long term effects of credit scores and future ability for credit. Your life could literally be ruined if credit history gets out of control. Very scary.

Rosanne of Brooklyn NY (12/01/08)
I had called Aspire Visa customer service to check on my outstanding balance. I was told my account had been cancelled, my avaiable credit went from over $3,000 to $0. I was told I was still rsponsible for the $650 balance and that it would reflect negatively on my credit score if i do not pay the balance due. I was told that I was not the onlt one this was happening to. I was told that Aspire Visa has terminated their credit card program as of December 8th 2008.

I asked if the termination of the account would affect my credit score, i was told it should not, but that there are no guarantees. Termination of account might have negative effect on my credit score. Also credit built up over several years is now gone.

Kim of Austintown OH (12/01/08)
I got this credit card 5 yrs ago and always pd on time. I went online to check my balance and make another payment and there was no limit i was down to $0.00. They said i was always late on payments. And i was never late. And they tacked on abot $95.00 to the bill for God only knows what. Also i have another card with them Salute Visa and the same thing happened with them.

Gary of Inverness FL (12/01/08)
I got a letter stating they closed my account. My letter reads as everyone else's does. I have two huge problems. First off I understand if they want to get out of the credit card buss. That is there choice. But why make us suffer. Times are hard. Why did my intrest rate have to go up? Why does my credit report have to show I am maxed out on my card because they made my limit my balance?

They dropped me. I would love to pay them off. Give me an intrest rate that will allow me to pay them off. This is insane. They took my rate to 29.99% they did this because they closed my account? Come on? Nobody can help when I call. What can I do?

My credit score is suffering. I also owe more then I did.

Ar of Sacramento CA (12/01/08)
I am a previous account holder with Aspire Visa and I reside in California. Is there any judicial relief for California customers of Aspire Visa similar to the relief New York residents were afforded in or around July 2006.

Cay of Bryan TX (12/01/08)
I, as well as every customer they have, recently received a letter stating they are closing my credit card account and have reduced my credit limit. I have called and they stated this was a management decision. I have asked to speak to one of the people who made this decision and have had no success. I have always paid my bill on time and always pay more than my minimum payment.

The people you talk to seem to almost be robotic in their answers to your questions, like they are reading off a script. Any help would be appreciated. I have found they are in trouble in New York and are having to pay a settlement to consumer's for deceptive business practices. I don't want this to negatively affect my credit as I know it will.

My credit is going to be negatively affected due to the fact this will be shown as a closed account. This came with no warning what so ever. It was completely out of the blue. PLEASE HELP ALL OF THE CONSUMER'S THEY ARE GOING TO NEGATIVELY AFFECT.

Harry of Walterboro SC (12/01/08)
My income is shorten and I have call them several times and let them know that I can only pay ten dollars a week. I was told this was ok, but now they want accept my ten dollars payment. My credit is shot to hell.

Sarah-Davis1@hotmail.com of Brooklyn NY (12/01/08)
I recived a letter stating that my was closed,as of DEcember 11 2008. I was told that I had to pay off the balance of 5,773.00. I read on some of the complants about Asire that the have reduced some accounts down to $100 with more balance then mind, why is this? It is not fair. There are so many complanits about them on the web.how they sent out letters without any reason. Please help me. I pay my bills on time plus add extra to the amount due.Thank you for taking the time to read this letter. Hoping to hear from you soon.

Sarah of Brooklyn NY (12/01/08)
I recived a letter stating that my was closed,as of DEcember 11 2008. I was told that I had to pay off the balance of 5,773.00. I read on some of the complants about Asire that the have reduced some accounts down to $100 with more balance then mind, why is this? It is not fair.

Aspire has been getting away with cheating people along time and it is time that they pay back the people. There are so many complanits about them on the web. how they sent out letters without any reason. Please help me. I pay my bills on time plus add extra to the amount due. Thank you for taking the time to read this letter. Hoping to hear from you soon.

Timothy of Dalton GA (11/30/08)
I recently was pre-approved for another card from this company(CompuCredit) and I have had an Aspire Card for 3-4 years now and have paid early and kept my account in good standing, however, I noticed and informed this company immediately that there was an error with the social security number. Today I received a letter stating that my Aspire Card was terminating my card program and informing me that I am still obligated to pay.

I am Outraged and when trying to contact all I get is a bunch of hassle and non english speaking individuals. After researching online I have discovered the rest of us out there that this company is doing this to. It is unfair and everyone should stand up for their name and credit rating. Demand this company stop this unfair credit pratices.

I have paid on this card early and in good standing for years and this has never been reported to my credit report. I got another card from this company with a very low credit limit and then they close my larger credit limit card. this has caused me very much stress and confusion.

Manuel of Las Vegas NV (11/30/08)
As a card member since 2005, all my monthly payments were done on time, and I even reduced my balance more than half, because I was in the process of buying a house, and I needed my FICO to go up just 10 more points.I was using this card, as well as the my other ones, with responsabily,

however, about 2 days ago, Aspire Visa Card sent me a letter, letting me know that my account was closed.Inmediatly after, I called the phone # they provided in the letter, but they told me exactly the same, like if they were just reading the letter over the phone to me. Later I realized, they are doing the same to a lot of people nationwide. Is there something we can do to solve this serious matter?.

I'm buying a house rigth now, and after a lot of hard work to pay my credit cards off, or lower the balance, in order to get the highest possible FICO score, I'm affraid that my credit score would go down because of this account closing without reason, and as a result, I won't be able to finally get the house. I don't think this is fair after all we had to work in order to save money for our house. Me, as the rest of consumers in the same situation, need both an answer and a solution.

Jamie of Hillsboro OH (11/30/08)
well first they raise my intrest rate to 30 percent for no reason they said because i missed a payment which i did not. now they are closing my account like lots of other people for no reason. cant we sue these people

bad credit

Shelia of Texarkana AR (11/30/08)
I've been a credit card holder with this company for years paying them a hundred dollars a month of which they've applied forty toward the ballanc and took the rest for interest.Today i got a letter telling me they were cancelling my card.And that i still owed them and had to pay them.It's understandable i guess and underhanded.Due to the fact they have charged me so much in interest charges that it made it impossible to get a head on my ballance.

Laurie of New Smyrna FL (11/29/08)
I have had this credit card for about 3 years, then clear out of the blue I recieve a letter they are canceling my account. Never been late paying gave no explanation and demanded I pay in full. When asked due to their need to close my account the least the can due is waive the interest on the balance owed. I was told no, no, you will pay in full or you will be charged all fees. 24% or higher. This credit card was a back up for emergencies Now all I have is a big bill to pay.

I was about to notify them I was layed off and to use my security plus atvantage. Now I am forced to pay with no restitution.

Upset of Park City IL (11/29/08)
I have been with Aspire Visa for about 5 years. I have never been late on a payment and my credit limit has been increased every year since I have had the card because of my payment history. Recently I got laid off and had one late payment. I went online to make my payment and saw that my credit limit says $0.00. So I called their customer service department and they told me that because I had one late payment that they closed my account. They said that this is a new rule that went into effect in July of 08. I informed them that I was never notified of this change. They also was not very helpful with thte information that they gave me and tried to get off the phone several times without giving me the information that I requested.

I am in the process of looking for a home and the credit card that raise my credit score has now dropped my credit score because they closed my account. If this really affects my credit I am going to be highly upset.

Karen of Las Vegas NV (11/29/08)
I had same problem too. I had been dealed with Aspire for years and never been late for payment. and I got a letter from them today saying that NOTICE OF TERMINATION OF CARD PROGRAM I HAVE NO IDEA what is going wrong and like others. What kind of legal rights do we have and what is going to impact our credit report?

Tonya of Pine Bluff AR (11/28/08)
i have had this visa for a while. i have always payed on time. today i was sent a letter saying that my visa is termination of my card program. i called them, they told me the same thing over the phone.

i am on a fixed income. they told me last month that i was over 1:61 on my limit. i always pay on time. i was going to pay it off .

Patricia of Southampton NY (11/28/08)
I like several others, received a termination letter for my card. No explaination nor was I able to reach anyone re this issue. This seems to be the case in this country with little regard to accountability. This company should be held accountable and investigated for unfair business practices.

I have been trying to maintain a decent credit score, but this will surely hurt the process regardless of what they are telling other card holders. They should do the right thing and send letters out on our behalf to clear up the confusion. It would be honorable to have a way to notify the various credit reporting companies that this is not our doing.

Ree of Buffalo NY (11/27/08)
Was notified that my card was not to be used after Dec. 1, 2008 due to no fault of my own. This letter was sent out merely days before i was going to use it for holiday purchases. i have a history of on time payments and have nohing overdue. this is not only unprofessional it is unconceivable that this would be done at a time like this. i request this be investigated on my behalf.

i recently sent in a payment that could of been used for other expenses.

Lorraine of Browns Mills NJ (11/27/08)
I also got a notice stating Aspire Visa was terminating the card program. I called and got pretty much the same answer that everyone else got. I did some research and wanted to let you all know that Aspire Visa are FINALLY going down!!!! It's about time, they have been ripping people off for years now. Looks like there are going to be a lot of fines.

Erika of Simi Valley CA (11/27/08)
Aspire Visa...the infamous letter arrived at my house too. After reading the complaints here I went to the Federal Trade Commission's site. They are the regulatory agency for CC companies. GO fill out their complaint form. The more of us contact them the more likely we will hear from them. This what I wrote: As many other consumers, I have received -after more then 6 years of being a customer- a letter stating that they have closed my account, reduced my limit, and that I am OBLIGATED to pay them back no matter what. I was shocked.

I as a responsible person got on a DMP program but kept my Aspire as a back up for emergencies. I do not want to file bankruptcy. So for this company to close my account without warning is ludicrous. I did a short little research online and came to the conclusion it is not worth calling the company based on other customer's complaints (no English speaking and helpful reps).

April of Roxboro NC (11/26/08)
After having an Aspire Visa for 8 years and paying on time every month, I received a letter today, November 26, that my account was being terminated. What in the world? How does this affect my credit? I'm trying to get a house and this is going to really tick me off if this stops it.

Sheila of West Hollywood CA (11/26/08)
My credit report is being ruined by Aspire with closed account. I have a Aspire account which originally started as Providian Visa. I have paid my account without failure monthly but recently had over the limits which were paid on time. I received a termination of card program letter as others without any chance of paying balance in full or closing the account as most creditors offer. Is this action legal for consumers who are paying and the company decides to terminate business? How can I protect my FICO? Help please, anyone

My already teetering FICO score will be reduced making it hard to reduce my $9,000.00 balance which is like a car note monthly.

Citizen of Atlanta GA (11/26/08)
I received this card years agao to re-establish credit. But the interest rate and fees were over the top and I would call Aspire about that, with no results however. I received the same letter that everyone else is complaining about - the terminatino of credit card program letter on Nov. 22, 2008. And hope that this does not ruin my credit.

I made over-the-minimum payments on time for years. Aspire is hush-hush about it. Looks like they are going under. The FTC already has a lawsuit against Aspire's parent company CompuCredit - go figure.  I just hope that they aren't bailed out with everybody else these days. Taxpayers don't need this. This is disgusting.

Michael of Bypro KY (11/26/08)
The 21st of November I got a letter from Aspire Visa informing me my card has been terminated..I have had this credit card for awhile now, having it to build up my credit I have always paid on time and never been late with payments and have even paid the card off at times. When i received this letter, there was never an answer or any information telling why my card was terminated. I called the the number they gave me to get the reasons why and when i did, the lady I was talking to and askin why this had happened told me that it wasn't just me that got terminated but alot of others and whe I asked her why, she just told me thats just the way it is in a very smug way, and I still never got an answer why my card was terminated. Because of this I am worried about my credit rating in the future.

The damage hasn't hit me as of yet, but I am worried about my credit rating and future accounts I might try to get, either it be getting another credit card, a loan, buying a car, or getting a house.

Mary of Nkakee IL (11/26/08)
credit card program got a letter nov.22 2008 i can no longer use the card. no explation was given just like all the rest of consumers. they said it was nothing on my part. if i had have known this my payment would have been asmaller amount i could have use the cash to pay with instead.

this letter was mailed 2 days before black friday. i was going to use it for shopping. the person who i spoke to could not understand or hear very well..i am not from china.

Carol of San Francisco CA (11/26/08)
I received a letter indicating that my account with Aspire Visa was terminated. I have never had a late payment in the many years I did business with Aspire. When I called the 800# they told me that they were discontinuing the program. Since this will be closed by them, this will affect my credit rating, which I have been building since the loss of my business in 2000. I am very concerned about the consequences of this and after reading other complaints online about Aspire Visa, I think there should be a review of the consumer complaints and how this affects our credit.

Kellie of San Antonio TX (11/26/08)
Like many others, I received a letter in the mail today informing me that Aspire was discontinuing my Aspire Visa Card. I can honestly say that I have never had an issue in the past with Aspire, as others who have written have had. I did call the company and was told that Aspire was cancelliing all of its accounts.

I just want to know how this is going to affect my credit and how it is going to be reported to the credit reporting companies. I also want to know if it is legal for them to raise the interest on the card, when they are the one's that are closing the account, what rights does the consumer have in this situation, if any?

Sarah of Cortland NY (11/26/08)
Got the same letter as everyone else did below. I called to close my account so it would not show on my credit that they closed it. On hold for 24 minutes, hung up, called back, on hold for 21 minutes, hung up, called back, asked for a supervisor...she tells me i can't close my account either. She insisted that this would not impact my credit poorly...I find that hard to believe. I could not understand a word any of them were saying, there customer service was awful, and I do not feel that my issue was resolved.

Ebony of Detroit MI (11/26/08)
When I got home today I opened my mail and to my disbelief it was a letter from Aspire stating that my account had been closed. I have had this card for 3 years, never missing a payment and paying off the balance annually. How can they just close an account without warning?! When I contacted the company they told me that the Aspire Visa card program was being discontinued and that it had no bearing on my credit history because the account was not closed due to something I did or didn't do...don't know how true this is. This is so unfortunate and ironic, a couple of days ago I called to request a new card because the old card was expiring soon and they told me that one was already being sent out...what a joke! If any one needs to contact the company regarding the closing your account the number is 1-800-820-3054 and if anyone knows of any recourse that can be taken regarding this matter please email me the information please.

They is going to have a negative effect on my credit rating or my fico score.

Dean of Pittsburgh PA (11/25/08)
I have been a member of Aspire Visa for about 7 years and have paid off my card numerous times. I have been charged fees for having the card numerous times over the years. I had a $3250 credit limit and about 3 weeks ago i came up with the money and paid off my balance in hopes to have the credit card in case of an emergency. I got a letter in the mail a couple days ago saying We Regret to Inform you that your credit with Aspire Visa has been terminated they gave me a number to call and so i did, got a lady whom could hardly speak english and who had no clue what she was doing or what was going on and then i asked her to escalate my call to a supervisor. The supervisor could not speak english well either. They told me Aspire Visa closed but that if i still had a balance i would have to pay it.

I am out $3250 because i decided to pay off my card so that i would have it in case of an emergency. Now i do not have any credit that i can use in case of an emergency. I do not feel that its fair and i do not feel like i was treated fairly. I have been a long time customer with Aspire and this is the Thanks They Give me.

Theresa of East Haven CT (11/25/08)
I too have the same issues with Aspire Visa called every number possible NEVER getting anyone who can speak clear english. They all state Aspire Visa cancelled their credit card program (it was an account management decision) and like so many others I too paid my bills on time. They also had the nerve to give me a credit increase on 11/20/08 charge the annual fee and then close the account and tell me I'm over the limit by $4.77. And they even stated that they are still charging a monthly account maintenance fee even though they don't exist anymore.

I feel they should have made the cardholders aware and transfered the balanced to one of their other credit card programs. They also handle something called Tribute, Salute and some other one. Because EVERY number I called was not Aspire anymore it was one of those just mentioned. I also mentioned to them that this will be a negative listing on my credit report and they told me NO THE BANK IS CLOSING THE ACCOUNT NOT YOU and I argued and said yeah and that means a negative mark on my credit and they insisted no. I don't see that it would be any other way. I don't see a bank closing an account and giving anyone a good mark on thier credit that usually means a DEFAULT. If there is anyone out there that can help us it would be greatly appreciated. They should offer us a settlement for 75% or more due to their FAILURE & NEGLECT and not charge us any MONTHLY ACCOUNT MAINTENANCE FEES!

Eugenia of Williamsburg VA (11/25/08)
Like many others,I to received a letter from aspire on 11/23/08 dated for 11/21/08 stating that my account was closed and I would not be able to make any further purchases using it,effective 12/8/08. I have been a customer with aspire for three years, in good standing, never late,over the limit and always pay MUCH MORE than my minimum due. However my cr line had been reducd with out me knowing, causing me to go over my limit, according to the letter I received. But get this, both my account and the rep whom I spoke with say that I have $12.00 available.What???

I was also told that I did not go over my limit and did nothing wrong to cause this. This descision was not based on my pymt history and was made by management. I spoke with two representatives who were verry rude and would not give me any information about MY account. I was told over and over again that I could write a letter and that this descision was made by management. Oh, and let me add that They charged me a $75 annual fee either just before or just after they closed my account.

I have been working hard for a long time to mend my credit and now this. from what I understand this could really hurt my credit score.

Brad of Norman OK (11/25/08)
As others posted on this site, I received a letter dated November 17, 2008, Notice of Termination of Card Program. It is the exact same format as the letters received by others. I have paid each and every month, and have made payments in excess of the minimum. Yet, without explanation, I receive this notice that my card is being terminated. Why? I am in the process of trying to find out the reason, but expect that I will get the same treatment from Aspire.

I have good credit. This cancellation of my card will adversely affect my credit rating.

Jenni of Lewisville TX (11/25/08)
I received the letter in the mail that they were closing my account unexpectedly and without any reasoning. There was no reduction to rates even though they terminated the account. I suggest that everyone who has listed their complaints of this happening, to put one in at the Federal Trade Commission http://www.ftc.gov/credit If you are denied credit, you have a legal right to know why.

I had to tell my boss that I couldnt register for our Company Sales Event, because my card was closed. I spent at least a couple thousand dollars in the last 3 years paying them. I never missed a payment with any creditor, i just had too much credit

Rick of Linden NJ (11/25/08)
I am currently out of work and trying to pay down my credit cards, I called Aspire last month, and after speaking with 2 people that barely spoke English I got someone on the phone. I said I was calling to get a reduction in my APR that had jumped 10.00 points in one months time. It was around 20% then jumped to 29.99% with no notice. So I asked if I could get a reduction in interest rate so I could pay off my debt sooner, and the guy on the phone gave me a flat out NO. He could not tell me why, and could not tell me why my rate went to 29.99%. Then today in the mail I get a letter saying they are closing my account. Mind you I have always paid on time, and paid more than the minimum amount due.

Norma of Roanoke VA (11/24/08)
My credit was shut off with them too. I got a letter today. Said I was over, and I am not. I had reason to believe I am current with my account. I called them(talked to people with accent)...and I have difficulty understanding people with accents...and was told I am over. I don't want this adversely affecting my credit.

I have paid this account off two different times. I always pay early, and more than minimum amount due. I am disheartened...I intended to pay all I owe them, and do not think this is at all fair.

Toyia of Park Forest IL (11/24/08)
I opened my Aspire Visa Card in March of 2006. It was supposed to rebuild my credit. My credit line was initially $500 even though I had to earn $300 of it by paying on time for several months. Within 2 years, I have reached a $2000 credit limit, but today I received the termination letter as well. It is kind of funny, considering that a couple of months ago, I requested that the horrendous 29.9% credit rating be reduced--being that I was such a great customer paying on time and what not. And as another person stated, I was told that rate reductions were not customer initiated--meaning that although I was a good enough customer to increase my credit limit and pay on time every month, to keep my business they would not reduce my interest rate.

I said I wanted to close the account and they told me that I could not--I always thought that you could close an account--it might not be the best idea, and you would still have to pay it back, but you can terminate your contract if you would like. I also asked why was the annual fee so high. I have several other cards--Capital One, HSBC, etc. All of my cards are so-called platinum and they all have annual fees of $30 or so.

Usually if you have a high annual fee, your interest rate is lower and vice versa--but not Aspire. They want $85 a year! So after them telling me I could not get out of my contract, they send me a letter and bail out! Isn't that ironic? And they still want to be paid every month, but that's not going to really matter, when lenders see that you have a balance on an account that isn't even open--that's worse than having a high utilization percentage on your card!

With this banking industry going helter skelter, it is going to be even harder to get credit with or without the Aspire Card (or anything else for that matter). I am hoping that they knock off the interest rate, and offer people settlements at least. I am curious to find out if any of the people here complaining have ever filed Bankruptcy or had any extensive credit damage, because I feel that Aspire targeted particular people in hopes of sticking them with high interest rates and high credit limits because they know that you will not be able to get out of paying them back.

Marilyn of Rocklin CA (11/23/08)
Like so many others on this website, today, I received a letter saying they are closing my account- -after I have been a customer for 13 years, with no late payments, I always pay more than the amount due- -in fact, have paid the card off 2 or 3 times, and never go over the limit. I have excellent credit and no other bank has even so much as hinted at lowering my limits- -much less closing my account. Is there anything we can do about this outrageous action?

Leslie of Novato CA (11/23/08)
I received a letter saying my account was closed and I could not charge anything ever again. I called the telephone number on the card and spoke to one person (with a Spanish accent difficult to understand clearly). I then asked for a Supervisor who was even MORE difficult to understand! I tried the number on the Credit Card itself and finally got through to a Supervisor (with an accent, somewhat difficult to understand) Elvkim, who repeated the same thing again and again, like a computerized robot with information that makes no logical sense nor has any possibililty for a resolve to the issue as follows:

I CANNOT lower the 29.9% interest rate because it is automatically set up. Elvkim said that they cannot do anything until they send information as to a reduction. I asked when that might possibly be and she had no answer or information. So, basically, there is absolutely nothing they will do about a usury interest rate.

This will negatively impact my credit history (ie: it will go down an unknown number of points) because a closed account is usually a negative in the eyes of the credit bureau.

Cheryl of Slidell LA (11/21/08)
I recvd. terminattion of the account letter and there was no reason for closing my account. I have paid early and more then the required paymt. How can a company do this?

Scott of Alexandria VA (11/21/08)
Two days ago I got an email from Aspire Visa that I was not allowed to make any more charges on my Visa. I have made at least $200 over the minimum payment due. I called and some foreign lady said I went $100 over my allowed amount. I said where did I do that? I faxed my last 10 statements to Aspire and there was no evidence I did this.

I asked them to fax me a copy of the item they said put my $100 over. They did not find the transaction. They just said I did and that was it. I am not allowed to further charge anymore on that card with a 720 credit record. I called one other credit card company I use and they told me I was in excellent standing. So when I pay my bill off I am done with them. They lady told me on the phone they did not care. I said fine and I will move on. Aspire lost a good customer.

Beth of Ellwood City PA (11/21/08)
I have had an account with Aspire Visa for at least 10 years. I just received a letter in the mail notifying me that my card has been TERMINATED and that I can no longer perform any transactions.. There is absolutely NO explaination as to why they are terminating me. When I called them I was told that it was management's decision and that I did nothing wrong. I am also having problems trying to access my account.

This is ridiculous, this company has also charged me a fee every year to have this card. I have had so many problems with them in the past and the fact that anyone you speak to on the phone, does not speak clearly or does not speak english. I am sure there will be consequences coming.

Levon of Gary IN (11/21/08)
last tuesday i call aspire to check on a payment i made to my account. with out a letter they informed me that they cancel my account. whom i had an account with for 2yrs (min late fee or overdraft) this was set up to help people to rebuilt their credit. because of the fact i have been on a long term disabilty i con't to pay my account as best i can with least late fee or over the limit fee. i built this up from 250.00 dollar limit to a 1000.00 dollar limit my last payment was for 350.00 dollar. So iam complainting about this account so that i may keep it open.

Mary of Cornelius NC (11/20/08)
Recd letter dtd 11/17 stating Visa was closing eff Dec 2. In meantime, they were reducing my avalable credit to only 100.00 above the balance (thus hurting credit score). No explanation. I called number on letter - they were no help. I asked if ann fee and int w/b reduced- they tfrd me to a line full of static- i asked ot talk to supervisor- none spoke english well at all and could not hear much above static. I asked them to call me and was told they could not call customers or make any outside calls. I was told they were closing everyone accts- not just mine. I was told refund of ann fee would be pro-rated.

When asked for a reduced int rate I was told a flat no. I recd letter dated Nov 17 on Nov 20 and the new credit line was effective NOW, accepting nothing after Dec 2. It may as well be as of today since drop in cr line. I have been a good customer, put up with their high interest-they continued to raise my limitw/o my request and now they do this with such a short notice, with no concern for the customer and more. I stood up to my end of bargain- I asked them what they would do for those filing chapter 11 or going thru credit counseling and asked why they would not offer us something. They flat did not give a rip.

Who is at fault here- Aspire, Columbus bank, or Visa USA? Is there anything we can do to protect our cr rating so it will be known that we had not run up our balance to the limit as well as let cr reporting agencies know that the consumer was not at fault here? This has impacted my Christmas shopping, possibly and most likely my credit rating--not to mention the mood it put me in and the struggle I had trying to understand people who apparently do not understand credit scores and fair reporting? Oh, yes, the high interest I will be paying to someone who cares NOTHING about the consumer. Help, please.

Harold of Hickory NC (11/20/08)
I received a notice of termination from Aspire two days ago. In addition to terminating my card they lowered my credit line. I've never been late in paying. Yesterday I receivd my Aspire statement. My new balance is $1.17 over my new credit line. I expect these guys will hit me with an over limit fee next time around. Can this be legal?  I expect my good credit will take a hit.

William of Erie PA (11/20/08)
Aspire vida closed my account w/o explaination to me why i receive a letter stated that notice of termination of card program and that my limit has been lower to $100. i understand that aspire visa is going out of business but they should of gave you a reason why and a letter saying the reasons why for your protection of your credit to give to the credit company. i got his card to help build up my credit not to help take it down. i always pay my bill on time and every year pay me card off to start over fresh for the new year. the card was my back up card for it something went wrong than i would have $5,000 to help me and my family now after many years i have nothing that i build but my credit line of $100

Shay of Maryville TN (11/20/08)
On 11/20/08, I received a letter from Aspire Visa stating that my account has been discontinued and that consequently my account has been closed and no new transactions will be authorized. I have been a cardholder for several years. During this time I have paid my account on-time, in full and have never been a problem consumer.

When I contacted the company to inquire about the reason this happened and how it will impact my credit rating, I was transferred to several individuals who did not speak English, kept repeating the same robot-like script and refused to transfer me to a supervisor. After spending over an hour on the phone, I gave up! I feel I have no way to get the real information I need to make sure my credit is not damaged because of this companies inability to stay open.

My credit rating may be damaged as a direct result of this company posting a closed account statement. The will not drop the interest rate they want me to pay despite the fact they are not longer providing a service to me.

Michelle of Glendale AZ (11/19/08)
I went online to make a payment to my Aspire card and noticed that my credit line was $0. I tried to look at online statements, but as usual they were unavailable. I just made a payment to my card on 11/07/08. I called Aspire to ask them what was going on. I talked to three different people who gave me three different answers in three different languages, or at least three different non-understandable accents. One person said I was past due. I always pay on time and usually more than once per cycle. Another said I had gone over the limit, which they couldn't verify and I didn't have a statement or any other proof to see otherwise. Another said that I could not go over the limit more than 2 times in 12 months or my card would be suspended permanently.

Four days after my payment was posted to the account my card was suspended, in the middle of a billing cycle and without any notice? In the end my card is permanently suspended. They didn't even try to work with me at all to resolve it. That was it. It didn't make any sense to me. Even if I did miss a payment or go over the limit they have an abundance of fees they charge to cover it. Why suspend my card without any notice? Now I am reading about other people who are getting no explanation as to why their accounts were closed. I have had this card for 3+ years. The whole reason I got it was to improve my credit score and now it is going to do the exact opposite.

Every person who holds this Aspire gold card and loses credit with them will be getting a negative mark on their credit reports. It is hard enough to get loans and with a poor credit score it is impossible. These cards are for people who are trying to improve their credit. I have gone from paying on time every month for 3 years on this account to no credit at all and bad marks on my credit report. Now I have to completely pay off an account that has given me the only credit I have just to avoid any additional negative marks on my credit, and there goes every last cent and then some that I have.

I would not have this card if I didn't need it. The fees are outrageous. They didn't even try to help or care to help. It was just 'Your account is permanently suspended, can you make a payment, you need to pay off your balance'. So here we are, back to stuffing money under the mattresses. That's the only place it is safe. If they aren't shut down now, they should be. Frankly, I hope they are. It is not right that they offer to help improve your credit and then just turn around make things worse by giving credit just to take it away.

Eric of Plymouth MN (11/19/08)
I received a notice of Termination of Card Program from AspireCard. I have made my payments on time and have always paid more than my monthly payment. There are many other people this has happened to.

1) I'm concerned this will effect my credit in a negative way. This could cost me thousands of dollars (paying a higher mortgage rate) if I decided to go out and buy a home in the next few months. 2) I also used this card to help me out with purchases throughout the month. This was the main credit line I had.

Stephanie of Panama City Beach FL (11/19/08)
I recently received a terrible letter from Aspire Visa which was notifying me that my credit card was being terminated and credit line lowered from $3,250 to a mere $100.  I tried numerous times to call the number on the letter but to my surprise after 5 or 6 times of calling every time it was busy. So I decided to call the number on my bill. I was to input my info. but instead I just kept pushing 0.

Within less than 2 minutes I got an actual person on the line to which I could barely understand. I believe he was probably from India. I had to tell him to keep repeating what he said, which was my credit card limit was lowered and being terminated. He says everyone's credit card is being terminated I was not the only one. I said are you no longer a company or what? He replies back I can try to get a credit card with another company they handle. I asked him what happens to my credit report? He answers it will show my account closed. I then ask again what does that mean? He says if I owe on my account, which I do not I pay my credit cards in full every month and he confirms this, it will show up as closed.

This is so aggravating not only for me but for others as well, we should not have to be treated this way by this or any other company to people that always pay their bills.

James of Eagle River AK (11/19/08)
I received a letter dated 11-7-08 stating that were discontinuing my Aspire Visa Program. No explanations - just that they were lowering my credit limit to $100 with no new transaction. When my wife called she wasn't even able to speak to a representative that spoke good English. All that representative would do is repeat the same vague statement over and over.

I have always been perfect with my payments. My card, thankfully, is paid in full, but I am concerned how this will affect my credit score. I am deployed to Iraq and have no way of handling this, and they will not allow my wife to cancel the account. I work hard to maintain an excellent credit score. I am very concerned about this.

Darla of Coupland TX (11/19/08)
I received a letter from Apire saying my program was terminated and I have been timely on my payments, never had a ding. I believe Aspire has to contact the reporting agencies and tell them not this is not my fault, but theirs. My business partner just got the same thing today. Also they need to drop the interest rate so payments are on principle only. I held up my end of the bargain now they need to live up to their contract. I should not suffer damages because of their problems and unethical business practices.

My credit will be severely damaged because of the balance on a company- intiated action.

Bret of Belle Fourche SD (11/19/08)
We received a letter today stating that our credit program has been terminated. No reason given, I accessed my account and can no longer check on statements.  We have had this card for quite a few years and have either paid off the balance or made a very substantial payment and until this year are balance always goes down. With a minimum payment of 50$ and a payment made of 200$ our balance due has not went down in several months.

It seems that the periodic finance charge gets all the money. I am going to my bank and lawyer to see if there is anything that can be done. We have worked hard to keep a very good credit record and what is this going to do???

Char of Hendersonville NC (11/19/08)
My letter came November 17, stating Aspire Visa is discontinuing the card services, and that we have closed your account to new transactions and may refuse to authorize any new transactions effective December 1. That would be just under two weeks notice. I asked if they are going out of business, and Marsha said they were closing everyone's accounts.

I then asked if they would reduce the interest rate and she had to transfer me to another department where I talked to Ron, who said it couldn't be done due to bank policy. (I had a hard time understanding him). He then said it was because they were discontinuing the card program to everyone, and just kept repeating it, so I asked to speak to his supervisor, whose name I didn't understand and he tried to explain, but between the accent and fast talking, I interrupred and asked him to connect me to someone in the United States. He connected me with D'Andre, a supervisor, and although I doubt that he was in the USA, he did speak ENGLISH, and was very nice. I told him I'd like to get this paid sooner rather than later, and if the interest rate was cut, I could do that. Then I asked what discontinuing the card services had to do with not being able to lower the interest rate. I explained my situation, retired and on a fixed income.

He said he would submit my account for consideration of APR reduction and that I will receive a letter within three to five days. I did mention that it would have helped had there been an explanation in the letter. I believe I'm through with credit cards.

Benjamin of Saint Paul MN (11/18/08)
Recieved a notice from Aspire Visa on 11/10/08 about 'termination of card program'. Called customer service to ask why and they said the whole program was being discontinued. I then asked how this might affect my credit scores. They replied that this was not going to be reported negatively to credit monitoring services. Well, how can it not be reported negatively when they lower my credit line to $100?

 And the notice doesnt say the whole program is being discontinued, it says, and I quote, ...we are discontinuing YOUR Aspire Visa program. Not THE program, YOUR program. The language used in the notice is unnerving.

None, thus far; but if it does screw-up my credit scores, what then in a recession?

Carlos of Dacula GA (11/18/08)
I've had this card for about 6 years just as an emergency credit card. Always paid on time and never had a problem did not use card that often maybe 2 or 3 times a year. This past late august 2008 tried to use the card for a purchase and was denied so I used my amex. went home and called aspire i was told that there is a $168.00 account balance to which I did not make.

They verified my name, address,phone etc. I was told to contact their fraud dept which I did. They mailed an affidavit form that I filled and mailed back but 2 weeks went by a they said they never got it at this time I get a call from customer service saying that I need to make a minimum paymnet before the account becomes delinquent, I expalined that the account is being investigated that they should call their fraud dept. They said they could not do anything i refused to pay the minimum. The fradu dept told me the name of the persom that made this charge using my account number and they had that person's address in Alpharetta GA 20-30 miles away from where I live.

I called to see if they had received my affidavit to which they hadn't but the guy on the phone said I can fax it, I did got confirmation calle dthe guy back and he said if there was any problems I would a call back within a week I received a notice saying that the account was closed and that it was not an invoice and that I even had a credit of $14.00 which was great but a week later a get another letter saying that because I submitted the affidavit late that now I'm responsible for all charges which is $168.00 plus late fees that amount to $300.00 plus.It has been very frustrating talking to this people and now my aspire account is closed for charges that I did not make that will affect my credit I've left VM to the fraud dpt. and have not heard back.

Headaches time off to talk to this company rudeness and my credit will be affected.

John of Elyria OH (11/18/08)
on 11/17/08 i was making a purchase with my visa aspire card. all payment current, and paid ahead of time. my card was rejected, [reason unknown]

upon arriving home i called card holder members services, for aspire visa.the only reply after speaking to 3 reps was that the card was discontinued, for reasons unknown. they claimed a letter will be forwarded to inform of this after the fact.i was not in the arrears, and made payments ahead of time.

Deborah of Wenatchee WA (11/17/08)
I received a letter dated 11-7-08 Notice of Termination of Card Program and that my line of credit had been lowered from $9800 to $100. Then I received the following email:

Unfortunately, your Aspire Visa credit card program has been discontinued. Accordingly, your account has been closed permanently to new transactions. From time to time credit card portfolios are discontinued. Unfortunately, that's the case with the Aspire Visa program which has been discontinued.The closure of your account is not a reflection of your payment or credit history.

The card isn't that great...the interest rate is outrageous...but now my FICO score will be affected because it will show a higher ratio of credit used vs. what is available. (My account was paid in full so I am losing almost 50% of my available ratio)

I think the reason they left me with a $100 line of credit is so they can bill their Annual fee!!!

Osvaldo of Seattle WA (11/17/08)
I held an Aspire Visa Credit Card being held by this bank. I had a recurring 0 balance with average monthly expenitures of around $ 1,000. This bank cancelled my credit card without notification.

my credit score shows a credit card cancellation initiated by the bank. I went to pay for purchases and the credit card continued to show declined at the time, I had no money for the purchases as i had left my cash at home.

Steven of Pelham AL (11/17/08)
Iam writing because the same thing has happened to me that they have closed my account without explaination and left me to settle my credit problem.I have an excellant cridit score and I am very worried that this will look bad on me when I have paid my bills on time. and kept my end of the deal. this is an obligation thay should have to send the information to the credit burrows not us, We have to keep paying the creditor on time and with the high interest rate plus montly charges and fees they claim is for handling the account.

My wifes tribute bill which is owned by Aspire has a $9.95 dollar a month handling fee we pay and that is after they told us there would be no annual fees,they are sucking people dry and then asking us to be sure we pay our bills in a timely manner and we are obligated to do so or face the consquences. So they can just cut off their part of the agreement and be sure to tell us YOU BETTER PAY YOUR BILL ON TIME OR ELSE. but they dont have totake care of our credit history the one thing that WE have to have these days or we're screwed how can this be fare lending.

just that it could damage my good credit isnt that enough.

Patti of Frankfort KY (11/16/08)
While out Shopping yesterday 11/15/2008, My Aspire card was refused on a purchase to my surprise. I pay all my bills monthly including aspire. After being refused at the store(I did purchase the product with my other debit card) I went to my car and called Aspire knowing that I had 1000$ credit available. They told me that my limit had been reduced 1000$ and that they would not be honoring additional purchases. I asked if this was going out of business and they told me that they were not. I told them that I thought that they were. Based on what I am reading on this thread it certainly seems like they will be. I did not receive any notice that my credit limit had been reduced.

James of Centennial CO (11/16/08)
Put me down as a former Aspire card holder that paid his balances right and on time (always paid much more that minimum), suffered the high rates to improve my credit rating. Aspire double crossed us all.

H of Boise ID (11/15/08)
11-15-2008 I called Aspire customer service line after receiving a very degrading letter stating my account has been terminated and line lowered to 100.00 with no further transactions allowed. There is no explanation why my account has been closed after having it for 3 plus years, paid early in full and never been late. I spoke to a lady by the name of Helen, unable to understand her, and all she would do is repeat what the letter all ready did not say. I requested another letter be sent out to me from a manager explaining in detail why my account has been closed so rudely. She refused to request a letter be sent other than send me the same one I have in hand. All she would say is all gold Aspire cards where being closed per management.

To me this is unprofessional and as far as I am concerned against the law not to state why you are getting such an ADVERSE ACTION notice sent to you. A letter should be sent out to all who have been affected stating clearly why the program has been terminated and report to the credit reporting agencies that it is not the consumers fault for the card being closed. My credit is very important to me and my family, and this is a negative thing I did not do, so it needs to be rectified accordingly.

This action taken by the company will and can hurt my credit score. In turn causing other creditors to charge me more on their interest or deny further credit period.

Patricia of Lynchburg VA (11/15/08)
I received the letter from Aspire about termination of card program. I am also concerned about how this will affect my credit (FICO) score. The customer service reps have no idea of how to answer questions (only by script). I wanted some kind of written response from Aspire in regards of how this will be reported. I don't have a real good feeling about how this will be reported.

Patricia of Lynchburg VA (11/15/08)
I received the letter from Aspire about termination of card program. I am also concerned about how this will affect my credit (FICO) score. The customer service reps have no idea of how to answer questions (only by script). I wanted some kind of written response from Aspire in regards of how this will be reported. I don't have a real good feeling about how this will be reported.

Matt of Gaston SC (11/15/08)
I was received the cancellation of notice from aspire couple days ago.I don't know they had terminate program when I go to shopping.until casher told to me my card was invalid, and then I call customer service,they just tell me about that.I never been see the credit card company like that before.I still have outstanding balance in that account,I don't know is it possible will be affect my credit score or not? this company was worst of in the USA.

Gail of Chugiak AK (11/14/08)
I went on-line to pay my Aspire credit card payment today [11/14/08], noticed that my available credit balance was much lower than it had been the month before, and called the number on my credit card to inquire as to why my available credit balance had changed. I was told that Aspire is closing all its accounts, that a letter had been sent to me on November 10, 2008, which I have not yet received.

I asked why the accounts were being closed, and was told that sometimes these things happen, that accounts run their course. I asked how this would reflect on my credit report, and was told that it would show that the account was closed and that it could be viewed negatively by the credit report companies. I complained about that and was told that after the account is closed, I could contact the credit report companies, explain the situation, and if the credit report companies would not work with me, that I could then write to the address reflected above, and that Aspire would send me a letter which I could give to the credit report companies. Looking at the consumer affairs site from which I am making this complaint, I see that a number of people have made on-line comments similar to what I just learned today. I believe Aspire should be investigated and that its customers should be compensated. Thank you.

Barbara of Oakland CA (11/14/08)
On november 11, 2008, i received a letter dated november 7, 2008 from aspire visa indicating they have terminated by aspire visa credit card, without any explanation. however they were leaving $100.00 on the card. my previous credit limit was $3750 and I've never been late since having the card of about 7-8 years. I pay the bill in full and on time each month as I receive it. They gave no warning, no explanation and indicated I can contact the 1-800 number included in the letter. after holding on the phone for approx. 35 minutes and getting a person which I couldn't understand. I began frustrated and hung up after attempting to figure out what she was saying.

I waited called the 1 - 800 number again, only to speak with someone by the name of Mr. Foster who I was able to understand. After him retrieving my personal information as he reported for security purposes he then proceeded to inform me that Aspire Visa has terminated their whole credit card program and every Aspire Visa card holder received the same letter, it was nothing personal. he indicated it was a management decision and that's all he could tell me. he apologized and we hung up.

Well, how much of their decision will effect my credit score or have a negative on my credit report. I send my last payment before I received the letter, hopefully it's applied properly and this account will reflect a zero balance outside of the $100.00 dollars they left on the card. As this is extremely detramintal and devasating at a time of the unknown economy and where it's heading. Help.

Gayle of Greenwood IN (11/14/08)
I received notice that my card was no longer available for credit. I have always paid my bill on time. They also lowered my credit limit dramatically. Now I read on here that many people are cancelled and apparently the company is closing or going bankrupt. Why couldn't they just state in the letter that they were closing. The letter was very vague, clear as mud. Will this affect my credit?

Cora of Fort Hunter NY (11/14/08)
I got a notice yesterday that Aspire cancelled my credit card. I have dealt with these people for several years, always paid on time. DO NOT KNOW WHY I WAS CANCELLED. There was NO explanation.

It will mess with my credit. And it is just plain BAD BUSINESS not to give an explanation.

Sherry of Cordova TN (11/14/08)
I got a letter today from Aspire closing my account. I had always been in good standing and never late. I currently owe nothing on this account. When I finally got through to a person (approx. 40 minutes), I was told that all Aspire Visa accounts are being closed. I could not understand all of what she was saying because, once again, it sounded like someone in India or somewhere. I did hear her say something about their creditors and the economy. I figured that this would come to some credit companies with the economy as it is, but it seems they would send out a letter with a little more explanation than what I received. Also, they should have given people more notice as I have read that some people were out shopping and trying to use their card only to find it declined. We all now how embarrassing that can be. My only concern is that it will affect by FICO score. I'm very concerned about that. Whenever you lose some of the credit you had available, it will affect the FICO score. That part really infuriates me.

Dick of Encino CA (11/14/08)
[They] just up and cancelled my credit card with no rhyme or reason. After years of rebuilding my credit, I'm now at risk of having it affected! Please do something...look at all of the complaints rec'd about them.

Will adversely effect my credit rating and the idea of this after years of building it back up is quite emotionally distressing.

Rosemarie of Fall River MA (11/14/08)
They sent me a form letter on Nov. 13 notifying me that they closed my account for no reason, no explanation. I pay on time always. My balance is usually 0 or very low. This is the second time they have done this to me. I contact consumer protection the first time and they reinstated it. They closed the account and lowered my high credit down to $100 and I have until Nov. 25 to use that which I will not. I am worried that my fico score will go down now. This company has bad business practices.

I am disabled and this has added to my illness. I have heard horror stories of how this company adds money to your balance and harasses you if you don't pay. I will pay my balance but I do not want to pay anything over what I do not owe. I do not want my fico score to go down. Somebody needs to stop these people.

Ghm of Ny NY (11/13/08)
I recently received a Notice of termination of card program? from Aspire Visa. Since I have no balance outstanding on the account and have been in good standing for many years, I called customer service. Based on discussions with the customer service representative (the number in the letter did not work... - had to use the number on the card), I understand that Aspire Visa Card has gone out of business? and is closing ALL cards in this program. They could not, however, confirm to me that this would not have a negative impact on my credit rating - i.e. it will be reported as a closed account? even though it was not my personal decision or as a result of my personal actions. In their exact words, they cannot predict how the closed account will affect my credit?. Clearly this is alarming to me!

I have contacted a credit reporting agency that monitors my credit for me to let me know if this is going to affect my credit rating. Interestingly, VISA does not have anything on their website about Aspire closing down...??

If it does impact mine and others' credit, then I suspect there must be some recourse through a governmental or regulatory body to ensure that I (along with thousands of others) am not unfairly disadvantaged by these circumstances.

Finally, it would seem that if many people's credit is damaged in this way that some sort of class action could be possible - either against Aspire - or any credit reporting agency that unfairly impacts a person's credit rating because the card company closed down?

Darren of St. Peters MO (11/13/08)
I received a letter from Aspire that my Aspire Visa program(credit line) has been discontinued. I've been left with a $100.00 limit for some reason and cannot contact them for info. I can't remember when, if ever, I made a late payment. I have always carried a 50% balance on my account and recently paid it off after realizing my APR went up to 24.99%. My average aPR on my other crredit accounts is 14.99%, so I don't even know why they would have raised my APR in the first place.

I have yet to look into it, but I'm sure there will be a negative reflection on my credit score.

Robert of Hometown IL (11/13/08)
I have talked to a representative Marsha and they are of no help at all. They seem to have a standardized monolog and will not give any other information, including what will happen to your credit rating. The way I found this out, prior to getting the letter, I was attempting to book a vacation and was told my card was no longer valid rude way to find out. Monolog: the ASPIRE VISA card will no longer be offered by the bank and all cards with out a balance like mine or small balances will be canceled, thank you and have a nice day.

This could very well damage my credit rating and cannot be tolerated dropped by a credit card company this is not acceptable, my credit is good, what are our options besides complaining

William of Chesapeake VA (11/13/08)
I received a notification on November 12 that Aspire was terminating my Visa card program effective November 10. They did not close my account, but state they may refuse to authorize any transactions past November 25. The notification never stated why they were terminating my account. Seems like this is very unprofessional at the least. My account was paid to date and I had never missed a payment, and had not exceeded my credit limit.

Suzanne of Columbia MD (11/13/08)
i have had this aspire visa credit card for several years. always payed current. today i received a letter cancelling my card - all the cards in the program. i called the number in the letter and after 30 minutes i spoke to a woman who couldn't explain why the card was cancelled and couldn't get the company to write me a letter - but transferred me to someone who could. Well i tried to talk to two more people - but couldn't understand either - plus bad connections, echo, feed back and drop out. i think i heard that the second gentleman was in India - makes no sense - after 49 minutes - i had no resolution, no service, and just lots of frustration. Good way not to solve or address your customers questions.

potential damamge to credit - and unable to get any information --

Nancy of Brockton MA (11/13/08)
The last Tuesday Aspire Visa sent me a letter where they informed me that they canceled my card. I didn't get any warning or explanation. I just haven't got over of my surprise. I called them but not answer and I try to contact them many times, but not successful at all. I really don't know what happened!

On Monday before receiving the letter from them I bought something by phone. So that day I didn't have any problem, but on Wednesday I received a call from that company saying that they have had some problem with the processing of the purchase. Thus, I felt so aggrieved. I apologized with that company and I have to use another credit card. The thing that aggravated the most does not know why they do that?

Additional of these, at this point I dont know if this event is going to affect my credit, and if it could affect the next time that I would be trying to get another credit card.

Olga of Brooklyn NY (11/13/08)
I had the Aspire Visa Card for at least 8 years. They were giving fair service to me. In November I received a notice of termination of card program. I called the number listed on the letter ( 800-820-3054) but could not get through. Then I called the number on the back of my card 800-348-8783. The rep on the phone assured me that all the Aspire Visa card accounts are being closed and that my credit score will not be affected. However, after reading all the complaints I became concerned. The letter of termination did not say that the entire program is being closed. My card was issued by the Columbus Bank and Trust. I checked their website, there is nothing about closing card program.

I am a student and I monitor my credit score closely. I do not wish to have problems with my credit score affected by this shady operation.

Helene of Syracuse NY (11/12/08)
i have had a aspire visa card for along time i have always paid my bill on time today i got a letter saying the co. is terminating the charge cards, i called to see why they said they will no longer be in the charge card business. if they stop this, it wont affect my credit right? not much notice, i saved the letter...

Teresa of Oak Island NC (11/12/08)
I was cancelled after 9 years of paying my bill every month ontime. They cancelled my after they let fradulent charges from Britain go through. Also uping my interest rate to %30

This cancellation will affect my credit

Jennifer of Sheridan AR (11/12/08)
I have had an Aspire Visa card for a number of years. I have always paid them on time and since June of this year have maintained a zero balance on the card because of the high interest rate and their unwillingness to offer a more competitive rate. I received a notice in the mail today that my account is cancelled and my credit limit reduce from over $2500 to $100. I get a wierd busy signal when I call the 800 number on the letter and the same when I call the customer service number on the back of the card.

I am concerned that the cancellation of the card will adversely affect my credit rating.

Shannonspears of Kearnesville WV (11/12/08)
Attempting to use my credit card while out shopping I noticed that the card was being declined at every store. (about 4) At first I thought it was just a bad scanner but then I realized something was wrong with my card. I pay the balance off every month and never come close to reaching the limit. Upon attempting to order Christmas gifts online I was notified again the card was being declined. I called the customer service line and was notified that a letter was being sent out explaining that the Aspire Visa program was being cancelled as of 11/24/08. I notified them that my card became discontinued as of 11/10 and the only thing I recieved was an apology. No explanation.

I am currently still on hold after 5 minutes waiting for an agent at 0140 in the morning. Twice before I had an issue where they held my card without notifying me d/t questionable purchases. I personally had to call and find out why the card wasn't working. Now I've had to call to find out the program is being cancelled. Very inconsiderate. I will never deal with Visa as a whole again. Their service is atrocious and repulsive.

Extreme embarrassment infront of other customers and sales clerks d/t card being declined. Christmas purchases are now on hold until another credit card can be obtained by another company.

Tiara of Columbia MD (11/11/08)
Aspire Visa discontinued credit cards of customers of Elite accounts without notifying customers. Actually they cut off the accounts on November 10, 2008 and sent letter to customers on November 11, 2008. Hence, customer, like me, were not aware as to why their cards were declined.

I placed new tires on my car. When it was time to pay my card was declined. I called Aspire. That's when they notified me that they cut off accounts for a number of customers.

Laurie of Charlotte NC (11/11/08)
I tried to charge something today, 11/11/08 and was told it had been denied. I didn't understand that because I had no way reached my credit limit and pay ontime and always more than the minumum. I called Aspire, and was at that time informed that as of 11/10/08, they no longer were in business and that I would be getting a letter in a week or so.

Without any warning, they have gone defunct and left me holding the bag. Now who do I make my payments too? Or, why should I pay them back at all when they leave like that?

I now have no visa credit card to use, and was terribly embarrased when I was told that my credit card denied me. Aspire has left me in a bad place with the holidays approaching and me being homebound

Joseph of Reno NV (11/11/08)
After 10 years, never ever paid late, last four years paid the balance. I was cancled. They terminated my card. A customer service person from Aspire who bardly spoke or understood english was unable to help me.

I am worried that my credit will be ruined by being cancled.

Faye of Metter GA (10/21/08)
These people keep calling my house looking for someone I don't know. They call all times of the day and night and I keep telling them they have the wrong number. Please help me. These people are crazy and they have an accent like from another county. What can I do to stop this madness?

Lorenzo of Phoenix AZ (10/17/08)
in 2002 I have an acct with visa aspire and I have a balance for about 300.00 dll and stop making the payments because I lost my job and everyting so now in this month I get a loan for 4,000.00 to put a down payment for a house and deposit in my checking acct and visa aspire took all my money from my checking acct incluides a 500.00 in my son childrens deposit and my saving acct money a total of 5,500.00 dlls what can I do?

I have to pay the money I get for the house down payment and I have to pay all the bills and taxes for my wife and childrems house