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Alysha of Smithfield, PA July 17, 2008
Alysha of Smithfield PA (07/17/08) I called the customer service phone number in the upper right hand corner and discovered that I had to call another number which was 101027500, instead of hanging up and calling I listened to the rest of the message. Incrediably they continued on with the message that the call will cost you 5.00 which would be charged to your phone bill. I filed a complaint with the Federal Trade Commission and I am hopefully going to hear something in the near future. I can't get ahold of anyone to cancel the card and am getting frustrated because if I don't pay it I will pay interest on this and be reported to the credit bureau! Sherina of Rosedale, MD July 12, 2008 Sherina of Rosedale MD (07/12/08) Katherine of Charleston, SC May 13, 2008 I moved in Feb 07--in Oct 07 I received a statement and realized I had missed a payment. I paid my account up to date and asked that my address be changed and also my phone number. They only changed my phone number. Last week I was contacted telling me that my account was past due. They could not really explain to me why. I asked that a supervisor call me. This evening I was contacted again and asked for a supervisor as again they were telling me I was past due and going over limit. I have not used the credit card in over a year. I paid it up to date and have bank records that I have paid, however I was told that the collections part of the company did not have records that I had. I again asked to speak to supervisor and could not convince the representative to transfer, I told her to shut up and to have someone call within 30 minutes. Cheyenne of South Ozone Park, NY February 6, 2008 Cheyenne of South Ozone Park NY (02/06/08) John of Allston, MA January 9, 2008 This is a credit card, who has charged me exhorbidant fees since I opened the account. It seems every time I pay them, there is a charge for paying them. When I don't pay them, they charge the most brutal interest, and harass me on a level that interferes with my personal and professional life. My account is closed, but they are still charging the highest possible interest rates they can. I have a large debt owed to them now, which I fear is going to compromise and damage my life from now on. Buying, renting, leasing anything will be next to impossible because of this company. Susan of Bowie, MD December 7, 2007 Credit One Bank is HORRIBLE! I closed my card with them because the interest rate was TOO high (23.9%). After closing the account I see beginning August 07 my interest rate went to 34%, Sept 36.54%, Oct. 39.95%; Nov. 42.89% and December a WHOPPING 51.5%!! Can you believe and I have NEVER been late on this card or any other!! Beware anyone wanting to get a card from them.. Kathryn of Verona, PA November 14, 2007 My 18 year old son was solicited for a student credit card from Credit One Bank, with a 200 credit limit. He applied for the card and received a bill for 74.75, a 69 enrollment fee and 5.75 for a prorated annual fee of 69. He called to cancel the card and they said, very rudely, that he had to pay the fees because he used the card once before he got this bill. (This charge was not on the bill.) He sent a letter contesting the charges and we haven't heard from Credit One Bank since then. I can't believe that this kind of practice is legal. They are taking advantage of the financial naivete of college students. And even with all this going on, yesterday in the mail he received a pre-approved platinum visa application from the SAME bank. The fees are listed on the back of the form - no mention at all on the entire front - and the entire back of the form is printed in gray type (the front is black and colored type), making it very hard to read. Rodney of Fredericksburg, VA November 13, 2007 Was going to be a little late with payment. Trying to let them know but there was no email where they would accept incoming email and no phone number. The only address was the one where you're only suppose to send payments. I'm getting ready to send the payment but have been harrassed constantly with phone calls. Even tho it's been explained to one person, I still get phone calls and some are nothing more than a recording and some are coming at 11:30 at night. I've tried to let them know but they fel if they bully they can get me to pay faster that this Thursday. Advertisement
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