Complain about a product or service

Cross Country Bank

Cross Country Bank • Consumer Complaints • Complaints about Applied Card Bank --- News • New York Fines Cross Country Bank $9 Million • Collection Agency Agrees to Write Off Cross Country Debts Owed by West Virginians • Cross Country Bank To Pay WV $1.5 Million • Cross Country Ends WV Stand-Off • Cross Country Bank Fined $450,000 by PA • WV, Cross Country Swap Charges • West Virginia Sues Cross Country Affiliate • New York Rules Against Cross Country • Pennsylvania Sues Cross Country • Texas Suit

James of Philadelphia, PA October 15, 2009

I had never opened the account the were calling about.I was a victim of identity theft by my father.And because I cant find him i couldnt sue to put in his name.I spoke to people their several times with no resolve so when I noticed it on my credit report I disputed it.I realyed this information to Rusell who called I called On 10/15/2009..Beacsue the person named Lisa C called and left messages with my family members I dont even live with..

Randy of Pembine, WI July 23, 2009

I applied for a card. Credit Line: 350.00 Received the card & statement. Minimum due: 70.00, Past Due: 30.00 New Balance: 187.50 I have "NEVER" activated the card let alone used it and already received a past due notice. Company refused to talk or negotiate. Always telling me that I applied for it, and received the card and even if I had activated it, I'm still responsible for making payments. Granted; I'm responsible had I used it, but its Never been used.

lasheika of compton, CA June 18, 2009

my car was repo for no insurance and the company will not reinstate my contract unless i can provide a co-signer. That is breach of contract. I did not need a co-signer at the time of purchase.

Tasha of Quincy, FL June 15, 2009

My mother who is 62 years old had an account with Cross Country Bank 2000. She had since settled this account in Jan 2002. She recently received a collection letter, dated 06/03/09, from First National Collection Bureau, Inc. advising that they were collecting for Applied Bank - creditor, original creditor- Cross Country Bank. The amount they are stating is due is 864.58. I have copies of payments made to Cross Country Bank, who the settlement was made with, and will be contacting them, since they are the original creditors to try to get this resolved.

Looking at the complaints it seems this is going to be a hard battle. My mother is trying to get her credit straight before retiring. She doesn't want any bills other than utilities to have to deal with. However, there are too many predators trying to get money out of the elderly. Her credit score has dropped and the last thing she wants before retiring is to have paid accounts show back up on her credit report. Not only is it economically damaging, but it's a mental strain having to constantly battle over paid out accounts.

Amy of Buford, GA June 11, 2009

Because of poor credit, I got this card. My credit limit was 750, and immediately I had a 50 annual fee and 100 origination fee. I was told initially that I would be reimbursed the 100 orig. fee, if and when I ever paid off my account and closed it. I did so on 3/26/09, but even after calling the people listed above, I've rec'd nothing.

Earlene of Cincinnati, OH May 5, 2009

I had account with cross country bank. someone bought the account. i paid it off and it is still on my credit report. I am trying to buy a home and they are stoping me from getting my home. I had this account open in 1998. They will not remove from credit report until 2012. I would like for this matter to be taken care of. They will not even talk you about the account

BriAnne of Virginia Beach, VA May 1, 2009

Cross Country bank submitted a judgement on my credit report that I had no idea of until I went to buy a house and it showed up on my credit report well I went to the Virginia Beach courthouse and no judgement can be found so I called the credit bureau and told them this then they gave me the name of the collection company that was handling the account NCO and I called them and they have no record of it in there computer system so I went back to the court and they have no record of this judgement and my wages have never been garnished because of said judgement on credit report which is holding up my closing on the house I'm trying to purchase. Is there anything taht you can do to get this removed from my credit report. I have faxed over 270 documents to the credit bureau showing them the documentation I got from the court and human resources that wages ve never been grnished and court can not find any such judgement in there computer system.

BriAnne of Virginia Beach, VA May 1, 2009

I am inthe process of purchasing a house and on my credit report there is a judgement listed from CrossCountry bank so I went to the courthouse to check on the judgement they do not have one in the system so I called the credit bureau and the company which was NCO and I called them and they have no record of a judgement and because this is on the credit report butoone seems to be able to find the judgement it remains on my credit report keeping me from closing on my house. I have never received any documentation of a judgement and neither have my pay been garnished at anytime. I have been a victim of identity theft and that person who did that is now deceased.

My mortgage specialists tried to get the underwriter to go ahead and close because the judgement can not be found in the court but they denied his request. Is there anything that you can do to assist me in getting this removed from my credit report so that I can purchase my house?

Edith of Fort Myers, FL April 2, 2009

Edith of Fort Myers FL (04/02/09)
I pd off my bill over 5 years ago. The last two payments never showed up on the last statement. I continued to call and ask for them to register them. They asked for proof over and over. I sent it. I do not keep all my records more than 3 years as I dont have the space to do so. I had not heard from CC Bank for 3 years and now in the past 2 I have calls from collections for a 2000.00 bill. They will not stop. Cross Country Bank and the collections agencys are continueing to harrass me for money I do not owe. I explained it was like paying off your car, and the bank wants another payment just because they said so, you dont pay it and the load interest on this non-existant total.

I have to get help from my bank to get a car. unable to purchase a home. UNABLE to open any other accounts or items that would take a credit check. Some jobs would not hire me. I was out of work 6 months recently. Loss of wages, ruiend chances for any purchases to give my family a home.

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