Complain about a product or service

Providian - Advance Fees

Providian • Advance Fees • Credit Repair • Destinations Unlimited • Disputed Charges • Interest Rates • Late Posting • Late Refunds • Late Statements • Promotional Rates • Credit Protection • Unauthorized Balance Transfers --- News • WaMu Buys Providian • $300 Million Providian Settlement • Providian Chairman Out, Stock Tanks • Providian Settles Class-Action Suits

Vincent of Duluth, GA:
I submitted an $89 processing fee to Providian for a unsecured credit card with a limit of $300. I have not heard anything nor have I received a card from them.

Kimberley of Woodstock, IL:
They guaranteed me a credit card, told me the credit limit, and when I would recieved the card. I paid $49 processing fee. Several weeks later I got a letter from them saying that it was all approved but they needed to verify my home phone number. I sent that information after talking with them, they assured me that the card would be sent to me within 7-10 day after they verified the phone record.

I got a letter 10 days later, saying that my Social Security number was invalid to a deceased person. I know that my Social Security number is correct and I have credit with other companies. They can't give me any other excuse, and are not helpful on the phone, they give you the run-a-round. It sounds like a scam to me, is there anything that can be done?

O.W., Rockledge, FL:
In December of l998 I recieved a letter from this lender for a pre-approved Visa Card. We mailed in $89.00; but we never received the card. I spoke with a few of the (individuals) they employ on several occasions requesting my money back or credit the amount to my wife's account.

They imformed me they could not find my credit bureau file; therefore I was rejected.

A.K. of Rogue River, OR:
Back in March I applied for a Providian credit card with a $500  limit, pre approved. I only needed to send in my processing fee of $49.00 and this wa to help re-build my credit!

I sent the money and they cashed my personal check. Then about one month later I received a letter from A.B., Executive Vice President, to send in proof of my social security number on two form's of I.D. It was because they claim that my social security number doesn't match up to who I am.

This rather upset me and they will not talk to me. I sent the info return receipt through the post office and received it back on April 23, 1999. I still haven't received the credit card. No one will speak to me. What do I do? How can they do this? I have all receipts and I am who they say on all of my letters. They said if I didn't get the info in to them I could request a refund in 30 days, well they got it, but claim they didn't. I have the receipt.

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