Complain about a product or service

Sterling Bank & Trust

Paul of Petersburg, VA, writes:
Answered a credit card offer targeted for people with credit problems or no credit. The ad stated "...credit problems or no credit history... want your own Visa, Mastercard... just open your own ... savings account with Sterling. You will recieve a credit line of 120% of your savings account ... its not a fee."

I mailed $500 thinking it would earn credit of $600 or $1100 credit line. I received the card later that month and got a cash advance of $600 with no problem. I was then contacted by Sterling bank saying I was over the limit? I was instructed to mail $51.00 to bring my account current; I complied. Now I learn I am being charged $39 and $19 for processing and membership fee. In total I paid $109.00 for a savings account?

It caused my checking account to be overdrawn and fee charged. It caused me to become behind in my other bills as I was going to use the master card to consolidate other credit card bills. The advertising is misleading.

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