It's Just Lunch - Angry Women

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Sarah of Arlington VA (02/27/08)
This has been the very WORST 1300 I have ever spent! First, the woman who interviewed me in the beginning cared more about getting business than finding a good match for me. If she cared about me she would NOT have convinced me to raise the age limit from what I originally discussed. I told her the whole reason I contacted IJL was because the unmarried men my age were either intent on finding a younger woman (it's okay for men to date women 5-10 years younger, but NOT the reverse!) or they were so aged beyond their years they had lost their sense of life.

Since Jan 07 I have had 4 dates and 3 of the 4 were NOT even close to a suitable match. We are supposed to provide feedback after each date, but it's like they don't even listen, let alone take the feedback into consideration. Unfortunately what I first put down on my parameters is what they are legally bound to use so why the heck are we providing feedback after the date? That means they can continue to match me with men who are unsuitable even though I tell them what worked and what didn't work after each date. Then it's incredibly frustrating to try and speak with one of the handlers because they are constantly interrupting and trying to convince me to go with what they feel I need, not what I'm telling them. I've reached the point where I am so angry about this whole situation I can hardly hold a civil conversation with any of them. The bottom line is that the money paid is NOT worth the long wait, the frustrating conversations with the handlers, and the quality of men available.

In DC the ratio of men to women is probably 1:4 or 1:5, so the men are overwhelmed with dates. But no one bothers to tell the women that information so we understand the long, long delays between dates! Regardless of this whole pitiful experience, I will work this contract to the bitter end if it's the last thing I do! Make them come through with what you paid them for! In the meantime, if you ever hear of someone who's considering signing a contract with IJL, refer them to this website so they can read the truth about that business!

Lily of Miami, FL February 23, 2008

Lily of Miami FL (02/23/08)
I joined It's Just Lunch and had an ok experience. When my membership was over, a young man named Eric called me telling me they needed more women and that according to my file I had a great time. I told Eric my experience was not the best, but I did meet nice people--but my matches were all off. I am a nice person, and I wasn't going to be rude to my dates. He said, "Look, I will give you a deal: 3 months for 500". This really upset me because I paid 1500, and had I known that there was a smaller package I would have done that. I then realized I was just fulfilling somebody's quota. Lauren, my previous director, didn't care about me--they just needed me and my money. I was furious that they kept calling me. I told Eric I wanted to speak to the manager, so he transfered me to a young man named Angel. I believe that there is no way he was the manager. He seemed uneducated and not very professional. He kept telling me what a deal he was giving me, and that they don't do that for anybody! I told this man to please take my file and throw it away, and that I wasn't interested. He said he would do so and that he will not call again.

Then a month ago a young lady named Diane called me asking me again if I would like to renew my membership but now for 1500! I was so upset, and I asked her why she had my file when I had asked her manager Angel to throw it away. She said she was really sorry and that she wasn't aware of this. She said that there was no documentation that said Do Not Call. I asked her to please put me on that list. She said she would write on my file to not call me again. She said she was sorry and that she would transfer me to Angel her Manager. I said no. I told her to please just do this. She said she would and we hung up. A week ago I had a voice mail from a young lady asking me if I wanted to join; I could no believe this. So I called Diane to ask why she didn't get me off the call list, and she is no longer with the company--just like Lauren and Eric! Angel is still there, was told that he can help me, and the young lady asked if I wanted to be transfered. I hung up.

People, be very careful before you join this service. In less then a year they lost 3 employees that I know of. They have poor customer service, and I am sure they treat their employees poorly too. They are not interested in helping you; they just want you to not be picky and date the others so they can fulfill other people's dates. I was an ideal date. They used me and sent me out on pity dates. This company is a joke. Save your money and try something else or get a life coach!

Lainey of Valley Glen, CA February 8, 2008

Lainey of Valley Glen CA (02/08/08)
This has been an embarrassing, humiliating experience - a total scam. I signed up and was told I would be matched with professional, single men who had common interests and education, etc. I still have 6 dreadful dates left and haven't heard from IJL in 2 months. The dates have been ridiculous and pathetic - not a thing in common. They have not in any way met the contractual agreement, but have stolen my money and NOT delivered in any way on their promises.

I paid them 1500 and have completely been scammed. They have no idea of who they are matching other than males to females, and they basically steal your hard earned money and exploit people's hearts and vulnerabilities.

Rebecca of Mansfield, TX January 24, 2008

Rebecca of Mansfield TX (01/24/08)
I initially called for information on It's Just Lunch at the Fort Worth office. The company was very insistent that I just come in and meet with them. Over the phone I asked if I would have to sign anything and they told me no. When I got there I was ushered into a room for the interview process. I talked with the Fort Worth manager Taylor Bowhay as she interviewed me. I told her I was looking for someone with at least a 4 year degree, 6'1 and above, no kids, never married, professional. Taylor begin to write on the back of my interview paper names of men she believed to be a great group of guys that she could fix me up with. She told me about Ben and how great of a guy he was. I voiced my concerns of the company not being able to find enough men that would fit my preferences. She said the company is very large and they have enough clients and they will not have a problem matching me. I signed the contract and because I did not have my check book at the time they sent a courier to pick the check up from my home.

Tuesday, January 16th, Taylor called to tell me more about Ben whom she had talked about during the interview. She also told me of another man that was not my match at all. He was an administrative assistant, he was 5'10 and she told me he was a very tall 5'10. The following day I called the office to let them know I would not be able to pay for the service. No one from the company called me back. On the 18th, 19th and 20th Kimberly called me to give more information on the company. During this time I questioned why Kimberly was calling me. I called again to let someone know again that I was not going to be able to pay for the service as my bank has informed me about insufficient funds and I will not be able to go further into debt to find a date.

I have not gone on a date. The last conversation with the company I told her about the interview process and that I called to let someone know that I was not able to use It's Just lunch because of financial reasons. In my file she said there was no information showing I called January 17th to speak with someone about this matter. Kimberly yelled at me and told me Taylor did not sign your contract or your check and you need to take responsibility for your actions. This has proven the company is not concerned with this matter. They are in the business of making money. I asked if they make a habit of sending clients with bad credit on dates. Kimberly told me the company does not conduct background checks for safety or credit. I have not used the service. The company insists that they have sent the check to their headquarters and they have cashed the check already. A check was picked up by the courier on January 15, however, the check cannot be cashed due to insufficient funds. Kimberly has told me because of this my file has been forwarded to their lawyers.

Currently I have not given the company any money. The company has a check for 1700. but due to insufficient funds they have not received any money. However, the company is threatening to send me to their lawyers for services that I have not used.

Tina Winland of Alexandria, VA January 11, 2008

Tina of Alexandria VA (01/11/08)
(Oct 2006) Got tired of match.com and eharmony and liked the commercial from the radio about meeting quality men. Went in, they asked what I was looking for and stated that they had exactly what I wanted--and stated that I had to sign a contract which entitled me to 14 dates within a year. The fee would be 1200 since it was on special. Went out with 6 men and must admit 4 were good men; we just did not connect. But the last one was in May of last year (2007) and virtually no contact from Its Just Lunch. I have called numerous times but no one returns calls.

At this point, I just want most of my money back and probably will consider small claims court. It's hard enough to try and meet men, but to be taken advantage of is inexcusable.

Kimberly Joseph of Columbus, OH January 5, 2008

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