It's Just Lunch - Angry Women

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Kimberly of Columbus OH (01/05/08)
I joined IJL and have the same complaints as others. What they do is take the oldest members that haven't found anyone and match them up with people like me that are new, to keep them signing up. However, I got the bottom of the barrel. Two of my dates are only living in my town part time. One other date they claimed to be a Dr. when he was really an ambulance chasing chiropractor that was married. I like rock music and going dancing. They kept fixing me up with classical music guys that are into gardening. It's just a big scam.

They charged 1000.00 up front. You have no chance for a refund if not satisfied.

Anna of Lansdowne, VA January 4, 2008

Anna of Lansdowne VA (01/04/08)
The service promised me 14 dates when I signed up and so far I had one that was the cheapest date I have ever met. When I called the service no one returned my phone calls. The charges for this professional service was 1,400. The service is awful! Then I was told that my profile and lifestyle of person I wanted was too difficult to find and asked for a refund since I was not told that during my contract interview. After several phone calls trying to get a refund I was told that they NOW have one person that fits my profile, so it's my fault that I am not willing to meet the person and no refund. I wish I had read these reviews earlier and not even waste my time with this service. If I can stop someone else from making this mistake, I will.

Wasted money and time. Bad service. Depressed about loss of money and waste of money.

Rachel Elliott of Raleigh, NC January 2, 2008

Rachel of Raleigh NC (01/02/08)
Inability to deliver on what they promised. During interview process they asked me a lot of detailed questions. They told me that they were very excited as they felt they had a lot of great matches for me that met criteria, then once I paid them the money they set me up with men that have not met my criteria at all. They sent me on dates with men that did not participate in activities they said they did. They ask me to be flexible, but from the beginning they told me they had men that met my specific criteria. I feel they were dishonest. When I asked them specifically why they set me up with certain individuals, they simply said they had their own criteria, but they could not tell me what it was. They only said that a skilled director makes the match. I told them, for example, that I did not see myself having children; they sent me on a date with a man who wants to have kids, and this was a deal breaker for him. When I told them about this, they told me they didn't know that. Didn't they ask him the same questions they asked me?

I was told another time that dates are determined by a calendar (every three or four weeks). This implies the dates are random dates and they are not really matching...just trying to keep people like me with hope that the next date will be better. I had many distressing dates. Another example: I am an executive with a company, I work weekdays, 9-5. It is also important that I date someone who is into fitness. One date they sent me on was with a manager of a mall store; he works nights, weekends and holidays and is not interested in fitness. I was very upset and called them; they told me that they based the match on other things...but I asked them what, and they could not answer. I offered to come in for a second interview to meet with a director this time (hoping we could turn things around), but they were disinterested. They have no personal interest in clients and knowing them. The director called me after two complaints and my insistence of hearing from her. A week later she called and told me she did not need me to come in, that is was not necessary. I was extremely disappointed. I called today to find out when my next date is, and they told me I am on the calendar that they are very busy and that they try to send you on a date every 3-4 weeks. This means that they are not interested in finding and matching dates (despite 5-6 unsuccessful ones so far), they are only interested in collecting money and doing the bare minimum.

I wish I could get all my money back. All throughout this experience I have tried to be nice and friendly as I've wanted them to match me, but the bottom line is that I am extremely disappointed and do not see the value of this program. I need to check if I can get a refund, but I fear the amount they may refund if I push would be minimal and at the end of the day I just want what they promised me...dates with men that meet my criteria.

I paid 1195.00 for this program.

Lauren of New York, NY December 17, 2007

Lauren of New York NY (12/17/07)
The first date they set me up on drugged me and I wound up spending the night in the hospital and filing police reports the next day.

Shannon Nerny of Peachtree City, GA December 6, 2007

Shannon of Peachtree City GA (12/06/07)
Joined It's Just Lunch in Atlanta after I was contacted by them (had previously inquired about joining). Person who called stated they had a shortage of female members in my age group in the Atlanta area. I completely fell for it and paid 1300, which I was told was a discounted rate since they needed me so much. Carla the sales person I met with told me she already had matches in mind for me! My first and last match could not have been anything further from what I am looking for. The information I got about him before the date was totally false; everything from his occupation to how many children he had was a lie. Apparently there was a shortage of men in Atlanta as well since my match lived in South Carolina--a fact It's just lunch was aware of before sending me on a date with him.

After calling on several occasions to the Atlanta office, I was told the Atlanta office is no longer in existence; all operations are run out of Miami. I have tried on 6 different occasions to get in touch with a director of It's Just lunch to no avail. I have left messages, which have to date not been returned. I even spoke with Jennifer Pannucci, the owner of the Miami and Atlanta office. She was going to look into my account and call me back. Still have not heard from her. I have left her numerous messages since speaking with her. I am amazed at the lack of customer service with It's Just Lunch! I'm out 1300.

Christine Gramke of Las Vegas, NV November 17, 2007

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