Lifemates

Margaret of Toronto OTHER (04/03/08)
On September 7, 2007, I met with a LifeMates representative and was subjected to the emotional manipulations and sales tactics, which I succumbed to during a very vulnerable period. I signed on as a member and paid 3,000 on my credit card. Shortly after I left the office, I became very uncomfortable with my decision and felt strongly that I had made a big mistake. I realized that they held all the cards - all my money with very little incentive to now deliver on their promises. With just one bad date, they would no longer have any legal obligation to provide me with dates or refund my money.

So on September 15 (8 days later) I called and cancelled my membership (spoke with Natasha). By September 26 (2+ weeks later) I signed and returned the required Membership Cancellation and Release which states that I would be refunded half my payment plus tax (1,534.35) and I was promised to receive it within 6 to 8 weeks. I have since called to inquire about my refund on the following dates: - Feb 22, 2007 (spoke with Danielle & Natasha and was told the money was coming from the States and was taking longer than expected) - June 27, 2007 (spoke with Jessica and was told it would arrive within one month) - December 13, 2007 (spoke with Jennifer who said, I am looking into it, I'll put a rush on that. Shannon will give you a follow up a) - January 2008 I received a voice mail message from Shannon reassuring me she was following up and would get back to me. I've never heard anything since. I am quite convinced that LifeMates lacks any integrity, honesty or trustworthiness. It is a business that's in business only for itself. I would tell every girlfriend I know to STAY AWAY.

I have not received the 1,534.35 that is due me, as per the agreement. In total, I have paid a total of 3,068.70 for absolutely nothing in return. Except a bruised ego and feeling like a fool.

Linda of Calgary, OTHER January 7, 2008

Linda of Calgary OTHER (01/07/08)
Similar to EHarmony, LifeMates uses the same tactics it does on EHarmony judging by the complaints on this website. In fact, I believe they are one and the same, as they have the same profiling system, similar tactics, and lies, and promise matches based on their system. In fact, once I received spam from EHarmony and responded to their free communication trial, I started to receive LifeMates newsletters--and tons of possible matches. Thanks to all your complaints I know to cancel it now. They must be bogus, and from profiling some of them, they don't seem to match my requirements.

Watch out for LifeMates, they will take more money, and they target single professionals who have no time to look for or meet someone. They are not concerned about keeping you as a customer. They make more money by more people trying them out, and just charging their credit cards. I paid over 2000, which apparently was a 40% off deal! They told me they already had a match after I had done a free profile at their Calgary office, so that is why I signed up with them. What a lie; after many months later, I received no response from them. Then when I started to complain they never returned my calls and gave me the run-around. Your best bet is to call the credit card company and ask for a credit charge back (return of your money), as they have not provided you any services. The credit card company will speak to them and ask for proof of services.

I was only able to get back half my money so far. Will still keep trying to get the rest of it back. Other complaints on the internet show they have a track record for not returning people's money. What is so annoying is they advertise and use the Consumers Choice Award logo as the selling feature. I am sure they have made a few matches, but probably have also sent in bogus satisfaction letters to Consumers Choice. Really would like to take this further. Does anybody know a lawyer or journalist who would be interested in looking into this further?

Tammy of Barrie, OTHER January 7, 2008

Tammy of Barrie OTHER (01/07/08)
I am a single woman who paid the high expense as well. I only got two dates, and that was it! I call them, and they say they are searching for someone for me....I never hear from them. What a waste of money--and heart ache! Dont' waste your time searching for your soul mate with the company Lifemates.

I was out 1000 dollars.

Mark of Surrey, OTHER March 6, 2007

Mark of Surrey, Canada (03/06/07)
I went into the Lifemates office in Vancouver, BC in 2004. I was feeling sad that I didn't have a woman in my life and I wanted to be fixed up with some dates. I was told that they had a big collection of woman and that for just 2000 I could get unlimited dates. Then the management told me that it was not necessary and convinced me to go with a lesser package for less money. It would only give me 12 dates. I went on one date. She was not attractive. Then they told me about another lady and I called her and she did not call back. After that, I never got a call from the LifeMates office (based out of Ontario) about another date.

It has been over 2 years and I have not heard from them. I called them to ask them what was up with my membership and they said that they are looking into some woman and they let me know shortly. They never call. I have since ripped up the membership info I got from them. They are a fraud. I am so glad that you offered this info about the IJL service. I was seriously interested in doing it but I was afraid of the previous experience so I wanted to look at the internet to see if there were any complaints and I am glad that I found info. You saved me over 1500 and I really appreciate it. God bless you for helping save people like me from being duped.

It cost me 1500 to essentially have one date that did not work out good. It was a rip off. It plays on the heart of those who are lonely and what someone in their lives and they do not deliver. The contract does not state that I could get a refund, so I did not even try. I did not think I had any recourse.SO I didn't even bother. It was time to move on. I just want to let others know not to deal with LifeMates because they are scam artists.

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