Match.com

Jean of Alpharetta, GA July 3, 2009

I cancelled my subscription on line in February, the company charged my cc 101.31. they keep delaying the cancellation and credit as promised.

JaneLaura of Lincoln, Montana, MT June 27, 2009

I specifically requested to be matched with Caucasian men ONLY, yet my last few weekly matches have been almost exclusively men of color and nothing even remotely in common besides. I paid them to find me men of similar interests specifically spelled out in my profile and questionnaire and that they claimed that they would do.They are not doing this. Also when I get winked at or emailed communication is suddenly cut off even though these men have expressed a specific interest in corresponding with me and started communicating.

Also some of the Winks I have received through the match.com system, match has claimed they cannot find the profile of, so I have not been able to respond to these members as I would like to even though these winks have been sent through their system.I believe this is a deliberate attempt to keep a person on their site indefinitely to keep milking them of their money. If the system worked the way they claimed. It would be a great idea idea.

ed of santa barbara, CA June 24, 2009

I cancelled my match.com subsctiption about 3 years ago. I don't have access to their system anymore however they refuse to take my profile and photo off the searchables.

Michael of Temecula, CA June 19, 2009

Same situation as the class action suit states. I was on Match.com sent out over 60 emails with 2 responses. Some profiles people filled out stated their contract was ending on a specific date. But those profiles were still coming up as active people to date and I would be sent those people as potential matches. The other thing is that in the 2 months or so I used the site, I sent out over 60 emails with 2 responses. And maybe I had one person email me that was an honest living person.

After my subscription ends, I am being sent emails from Match.com saying people are emailing me and looking to talk. I get these emails all the time. But when my account was active, I got basically no emails from other customers. I did get a few "winks" while on the site, but when I try to see those profiles, they were deleted same day I got the "wink" I really believed these were created by Match.com to keep people paying for subscriptions. Leading me to think someone had interest when they never truly existed. SO how did those profiles go away same day as the "wink" they sent. Yet other outdated subscribers profiles are not?? That is where I get suspicious of the site creating fake profiles.

Marlon of Kenner, LA June 18, 2009

I have to agree with the guy sueing match .com . I have experience the same thing and it can be depressing . I have been on match .com several time and notice profiles/pictures of women . ( for example ) A 28 yr old sexy female says she is looking for a male in between age 40 to 60 yrs old . and when you send her a email you never get response back .. Because I believe its fake profiles to lure men to join . I even notice a profile/picture of a girl on match .com and saw the same girl picture on a adverstiment ad on a web page on yahoo.. I think match uses fake photos and make fake profiles . A perfect story was in the news the other day . A family photo was taken off the internet and used as a advertisment billboard in a another country..

Jeff of Castalian Springs, TN June 4, 2009

I joined Match.com about 6 mos ago for a 6 month period. About 2 mos. ago I cancelled my membership so they would not auto bill my debit card. Today my account was debited 107 and now I can't even log on to their website to dispute it. I have never had a problem logging onto it before. I think that this is some kind of scheme they employ so you can't contact them to discuss this.

I tried logging onto other Match.coms around the world and had no problem. They somehow block individals so they don't have to deal with them. They ain't done dealing with me on this matter! I am on fixed income and had not planned on this charge at this time. I was working when I signed up but now I am disabled and can't work. I need my money.

Dent of Chicago, IL June 9, 2009

Deceptive business practices that Match.com ("Match") uses: (1) They force all customers to be enrolled in subscription auto-renewal by default. (2) They hide the section on their website that (supposedly) allows customers to opt out of auto-renewal by mis-wording the hyperlink. (3) They don't honor emails sent by Match employees that specifically state that auto-renewal has been canceled. (4) They don't notify or email customers when charging the customer's credit card. Customers only find out when receiving their credit card statement. By then it's too late. A follow-up call to Match will only result in Match customer service telling you that you should have called earlier. WTF!

Bonnie of Kissimmee, FL June 5, 2009

I met a guy from Match.com online and emailed him. He emailed me back and I starting chatting with him on Yahoo IM. He told me the story that he was from Tampa but he was out of the country in Nigeria building a bridge. He said he was a contractor. Both parents were deceased, wife was deceased and he has one son. I asked probing questions, which he answered vaguely. I started to get suspicious when he started telling me he loved me after our 1st chat. I told him that I needed to meet him and that I would wait until he returned to the states on June 15th.

He set up times with me to im me and chat with me everyday and yesterday he told me that something terrible had happened. He told me he was mugged by hoodlums in Nigeria. He said that they got the sum of 30,000 and that he was not sure what to do. I probed questions, which he ignored. Then, it came, he asked me if I could do him a favor and lend him some money until he got back to the states. He promised to pay me back. I told him that I didn't have any money and that I was sorry I couldn't help him. We chatted a few minutes then he asked if I could possibly just lend him the sum of 500 until he could get home. I of course told him no, and that I didn't loan money to people that I have never met.

I have since spoken to a few friends of mine that have been on Match.com and on Eharmony and have experienced similar scams. I am writing to make everyone aware of this scam and let them know that if it sounds too good to be true, it usually is. In this day and age, alot of singles use the internet to mingle and meet. I have been online dating for 2 years and this is the first time that I have come across a scam like this. I would Never give anyone money from an internet site, and cannot believe that this guy actually thought he had fooled me. I want to warn everyone out there that these Nigerian Scams, Brazilian Scams and other (out of the country for work) scams are out there.

These guys do their homework. They know enough to get by and answer questions that are asked. You can tell by their typing skills that they are foriegn (or pretend to be) and if they are not willing to call you on the phone and have conversations, then they aren't really interested in dating you. Please be careful. These dating sites that charge money are more of a target because the users / scam artists want to attract people that would pay to meet someone. I want to make sure no one else out there gets caught up in this scam. Ask probing questions, get facts, save your chats, ask the same question in a different way. Match and Eharmony have no way of knowing if these guys / women are real. Be careful!!

Bonnie of Kissimmee, FL June 5, 2009

I met a guy from Match.com online and emailed him. He emailed me back and I starting chatting with him on Yahoo IM. He told me the story that he was from Tampa but he was out of the country in Nigeria building a bridge. He said he was a contractor. Both parents were deceased, wife was deceased and he has one son. I asked probing questions, which he answered vaguely. I started to get suspicious when he started telling me he loved me after our 1st chat. I told him that I needed to meet him and that I would wait until he returned to the states on June 15th. He set up times with me to im me and chat with me everyday and yesterday he told me that something terrible had happened. He told me he was mugged by hoodlums in Nigeria.

He said that they got the sum of 30,000 and that he was not sure what to do. I probed questions, which he ignored. Then, it came, he asked me if I could do him a favor and lend him some money until he got back to the states. He promised to pay me back. I told him that I didn't have any money and that I was sorry I couldn't help him. We chatted a few minutes then he asked if I could possibly just lend him the sum of 500 until he could get home. I of course told him no, and that I didn't loan money to people that I have never met. I have since spoken to a few friends of mine that have been on Match.com and on Eharmony and have experienced similar scams. I am writing to make everyone aware of this scam and let them know that if it sounds too good to be true, it usually is. In this day and age, alot of singles use the internet to mingle and meet. I have been online dating for 2 years and this is the first time that I have come across a scam like this.

I would Never give anyone money from an internet site, and cannot believe that this guy actually thought he had fooled me. I want to warn everyone out there that these Nigerian Scams, Brazilian Scams and other (out of the country for work) scams are out there. These guys do their homework. They know enough to get by and answer questions that are asked. You can tell by their typing skills that they are foriegn (or pretend to be) and if they are not willing to call you on the phone and have conversations, then they aren't really interested in dating you.

Please be careful. These dating sites that charge money are more of a target because the users / scam artists want to attract people that would pay to meet someone. I want to make sure no one else out there gets caught up in this scam. Ask probing questions, get facts, save your chats, ask the same question in a different way. Match and Eharmony have no way of knowing if these guys / women are real. Be careful!!

Carol of Russellville, IN June 2, 2009

This company debited my checking account and gave me a phoney web site to try to get my money back. I did not have the funds in the bank and I did not authorize this transaction.

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