Match.com

marcus of ado, TX October 12, 2009

i dont no the reason why my account has ben suspend. Now i cant log in into my account

heidi of los olivos, CA October 8, 2009

i was being sent fraudulent matches. they were all widowers (i am a 48 year old widow)and all their profiles would disappear if i responded to their emails/winks. that has happened 3x in the last week, and ironically, they are all my type. go figure. i called the toll-free number and explained that i only renewed for 1 month (yup, i fell for it), but was charged for 3. after much arguing and me threatening to file a complaint w/ BBB, they credited me back for 2 months and took my listing and photos off the site. now we wait and watch.

Cindy of Luxemburg, WI October 2, 2009

I signed up for their 30 day trial aggreement,in late August, 2009. I made it cear to them from the start that I was ONLY INTERESTED in the 30 day plan. During the 30 days, I did have contact with a very few individuals, many were being sent to me from different states, even though I made the distance factor crystal clear: I would consider only potential matches: (30 miles max) because of the very unreliable vehicle I had at the time. I didn't make a bid deal of that (although I did e-mail them, asking to please stop sending me interest from men hundreds of miles away!) It was never addressed.(no surprise there)

When my subscription was about 15 days away from expiring, I reconciled with my ex-boyfriend of 3 years. I did not feel the need to inform him I had briefly utilized this site,(albeit not even 1 date as a outcome) because I did not question him as to whether he had dated during our separation or not. Needless to say, after repeated e-mails to the customer service/sales department, to stop all my communications from them, they continued,........... relentlessly, contacting, me daily. At this pint I felt I had to explain to Bob, (my boyfriend) what was going on, because of their ongoing e-mails with pictures of men being sent to me daily! I felt at this point he needed to know I was doing everthing to stop this relentless company from any further contact of any kind! I e-mailed them daily explaining the situation, finally I started threatening them with obtaining an attorney: I am as we speak still getting daily e-mails, and it's taking a great toll on my relationship, to the point that Bob and I, may very well end up apart again, because of the trust issue, and stress this is creating between us! I have threatened Match.Com with a lawuit if this ends up in the demise of my future (marriage) etc. relationship with the man I love...I even understand what might be going through Bob's head to a point. If the situation was reversed would I totally believe this crap?

How hard can it be for them (Match.Com)to understand & stop contacting someone, especially after being threatened by taking legal action against them!(multiple times)..... If my problem only would have been a matter of Match.Com trying to continue drafting money from my bank account, I could have halted that at the bank, regaining someones trust in you is not that easily earned back, and this situation is making it almost impossible for me! All I can say from personal experience is, I will never utilize another online dating service EVER AGAIN, no matter what their reputation says about there "HAPPY ENDINGS" I will be phoning some attorney's today and also making it a point to contact local radio shows, maybe even Tyra Banks! (has she done a show on this nightmare?)Maybe she'll consider it! I'm sure it's happened to others.

Susan of Sudbury, MA October 1, 2009

I have complained in the past, in writing to Match.com about their policy that a fee must be paid before you can see who is trying to contact you. Now I find that I cannot even refer to old emails in my account without subscribing. Shouldn't that mail belong to me since I was a subscriber when I received those messages?

Rebecca of Cameron, NC September 30, 2009

I have cancelled my account with them several times this year. They charged my credit card even after I cancelled my account. I contacted the Better Business Bureau and was issued a full refund. I have since cancelled that card and received a new card with a new number. I am now receiving emails again from Match.com that my account has been reopened. I am receiving emails from men who apparently are looking at my profile which I was told by Match.com would be permantely deleted from their files. They do not have my new credit card information only the old number that I cancelled. So can no longer charge me for their scamming. However they still have all my pictures and are using them to their benefit to draw other people into their website and scam them as well. I have read many many many complaints of the same nature I have online. This company needs to be stopped immediately! They are absolutely horrible for doing this to people and all of them should be arrested and heavily fined for what they are doing.

Patricia of Louisille, KY September 30, 2009

Match.com soliciated me on my e-mail. requesting that i join. I did i paid 3 months. Now acct isw blocked again. Also I have had numerous people contact me thhat wsay they are in Africa on busine. They all say they have child. They all want to get married. I think this is some type of scam. Trying to get people into the US

gladys of Baltimore, MD September 30, 2009

match.com had emailed me that (a platinum member) paid for me to reply his email. so i signed in for me to read his mail & reply him, but can't signed in coz it appeared that there's a problem with my account. WHY?

sean of simi valley, CA September 24, 2009

match.com with out my permasion charged me even 10 days earlier i cancel my membership. match.com should remberse me 19.95.

Margaret of Lafayette, LA September 23, 2009

Match.com ran fraudlent charges through my bank on Sept. 23, 2009 for 34.99 each two times on the same day. I have never subscribed to Match.Com and do not intend to subscribe to any of these kind of services. I filed a police report, cancelled my Debit card and called them and they assured me they would credit my account back. They would not tell me the name of the person who made these charges. I feel I have a right to know who is stealing from me.

sean of simi valley, CA September 23, 2009

match.com is stealing my money with thier expensive lawyers, when am i getting my money back. you people are the worse company and people should not trust you.i am in sales and i meet average 10 people a daay and i make sure they know about your bad bussines practises. i like to here from you. you charge me 19.95 after 10 days that i cancel my member ship i want my money back.other wise i will tell every body about your bad dealings.

Back to the top |