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Karla of Williamstown, NJ March 9, 2009
Like the others who've already written here, I too was scammed into signing up for the Right One services. They sent me no one who matched my profile at all. I did not want to sign up when I heard the few number of referrals they were obligated to send me for the high cost, but was assured by the rep that those numbers were not accurate and they'd send me many more than that. They claim now that they did send me more, but I did not recieve the extras in the mail they claim they sent. They also said they don't have any feedback forms in my folder even though I sent some back. That's how they claim they didn't know I was disastified. Just ignore the fact that we filled out those extensive forms about what we were looking for.
I was looking for men who had graduate level degrees and careers since I myself do and wanted someone on a comparable intellectual level. They sent me referrals who had no schooling beyond high school so how do you suppose they thought that was ok with me? I also tried to get the info sent to me through email but they said it could not be done that way. I now know according to someone who I met that works there (but had nothing to do with my account), that it is possible to set up via email for a small fee, which I would have been ok with.
The methods the Right One used to get me to go meet with them were dishonest and misleading. They did not uphold any part of thier end of the contract I signed in any way, the billing and the service included. My advice to anyone who is being scammed by them is to change your bank card or checking account so they won't take more money from you. That'w what I finally had to do to stop them from taking the money they were NOT due from my bank account. I'm also trying to dispute the recent months charges to get some back but it is still being investigated from my bank. Good luck to anyone who's going through the hell this company causes. There must be some laws to protect people better from companies like this.
I am a single mom of 2 young special needs children. I did not have the spare money to pay this company but also had no free time to have a decent social life or find a life partner. That's the hook they use to trap you into signing with them. The financial burden and incredible stress caused by this scam has greatly upset my life and now I still have no partner AND less finances to deal with that issue in a constructive way, plus my kids could be benefitting from the money I wasted on this scam.
Sandra of New Galilee, PA March 5, 2009
I filled out a form online after seeing many of the road signs which said BeaverCountySingles.com. After getting one phone call at night at home in which I told her I was not interested, she called me again on my cell phone the next day and I caved. When I went in for the interview that night, they were very pushy and used a basic mixture of insults and pressure to get me to sign a contract for six referrals (I was under the impression this would be montly).
When I wanted to go home and think about it I was further insulted and asked if my future was that important to me. I am now paying 91.00 a month out of my bank account which I really cannot afford. Just yesterday their representative called me at work because my debit card had been cancelled in February due to the card number being compromised, so when they tried to collect payment they were denied. Needless to say I am being debited today for 211 and some change, I am not sure if the extra is for a late charge or not. Needless to say I have only received one referral from their service, at the very beginning. His name was Matthew and I never heard from him.
I have never received another referral since last May. In January I received a form letter from a company listed at the same address saying they had not forgotten about me and for me to be patient and that the matching process takes time. I have not tried to contact them directly, but after reading so many complaints I am not sure how much good it would do. I would dearly love to get out of this because I am essentially paying for nothing, but I am not sure how much good it would do to complain to the company. Along with a number of other people on here, I would most defintely be interested in a class action lawsuit if one was to be filed.
Money coming out of my bank account that I cannot afford, along with being treated very poorly at the interview and then they have not delivered what they promised, which was the 6 referrals. I only received one!
Chad of Talmage, NE March 2, 2009
I checked out a local singles.org web site to see what it's about and ended up filling out a questionnaire. I did not think I had sent the application as I was unsure if I wanted to in the first place; and after a distraction remembered closing that window before I had finished the application. A few days later I was contacted by a friendly bubbly individual who took the time to understand my personal situation and complete my application.
I made an appointment to meet in person where I endured a sales pitch from a gifted professional who played on all my weaknesses. I can understand my reasons for feeling like finding compatible individuals is a quality of life issue that could be worth the money. When I think back to the things that were said and how she was already thinking of individuals who were intelligent, attractive and hoping to find someone just like me, it all looks very much like a scam now. Fortunately I only sprung for the cheaper 3,300 plan; some membership plans were as much as 6,000.
After signing, I immediately regretted it. When I got home I googled the company, got this web site read other people's experiences with the company, and immediately felt sick to my stomach. Just like after a car accident, I wanted so much to go back in time and warn myself of the terrible mistake to come.
When I think back on the manipulative sales pitches during our meeting I get fighting mad. In my normal frame of mind I should have seen through these rosy visions of what would be once I join. It was suggested that I could pay half or about 1700 now and the rest later, but that didn't happen. Instead I paid the full amount just a couple weeks before Christmas, making it a very stressful, meager, embarrassing holiday for me.
Ashley Van Der Torre of Greeley, CO February 27, 2009
In May of 2008, I signed a contract with The Right One (TRO) and have been disappointed with their services ever since! I have had 6 matches with all but one not matching my profile at all. I spent a whole afternoon with a very knowledgable and crafty sales person, who in hindsite was a professional crook. I too am having difficulty persuing any sort of money return when I have already had legal papers drawn through my attorney. I was told that we would have to file in Texas, because that is where their corporate office is located.
I am actively persuing this venture. I feel that my money has been stolen from me and I am very angry at this company for their lying sales techniques that prey upon the emotions of persons looking for potential mates. I am a single father of 2 and have been placed in financial hardship over this purchase. Do not have anything to do with TRO, NO MATTER what!
I am out an embarassing amount of money under the contract. I paid with credit card and have to deal with that payment monthly. I had been matched with persons over 40 miles out of my requested dating sphere, persons way over my weight requirement, despite having this noted in my profile, I have also had matches with persons in bankruptcy despite a financial and criminal background check being done on all TRO members.
Patricia of Littleton, CO February 23, 2009
My exprerience was just as dismal, frustrating and a waste of money as all the previous reviews. So, I won't detail all my individual feelings of disgust with the lack of ethics of this company. I received a cold sales call on a day I was particularly fatigued and distracted. The staff are Masters of The Hard Sell and prey on a basic human optimism for normal companionship and a special person with whom one can share life.
I had a gut feeling that the company had no ethics, but was fatigued and signed in a vague fog, hoping that good fortune might prevail. My Bad. There is no legal way to opt out of the contract no matter how legitimate one's need or desire. Yes,one is responsible for any contract one signs. The problem is that the average person is poor at interpreting complex fine print and conttracts in general. No matter, one is still responsible and I accept my mistake. I am just advising that if YOU get a contact from The Right One Agency, RUN, RUN, RUN as fast and as far as you can. The people who are willing to work for this company can be compared to those who are willing to earn a living working in a slaughterhouse, working in a subcontracted basis to commit torture (because the United States does not torture and subcontracts all torture out to other countries) or individuals who work in scams against the elderly on fixed incomes or the desperately ill promising miracle cures. In short, shame on them. The employees have no concern whatsoever for the members other than to collect a fee from them. There is NO legal recourse for recovery of one's fee, so don't even try. If you are contacted by The Right One, then JUST SAY NO which is one sound bite Nancy Regan left us which is really the ONLY way to respond when approached by The Right One; which is nothing but The WRONG One. Stormy M. Raboid of Miami, FL February 20, 2009
In March of 2008 I signed a contract with The Right One dating service. They made many promises about the woman I would be matched with. I was supposed to get six dates. I only had contact via phone with one and never actually had a date. I paid 1,895.00 for this contract only to be ripped off!!! They since have gone out of business. I have been told I have no recourse. Something should be done so other's don't loose their money.
Lonnie of Medway, MA February 20, 2009
I saw an add for a Mature Singles dating service and filled out a brief profile on-line. The instructions said I would receive a phone call the next day, which I did. Firstly, the ad does not say what company they are affiliated with or what company you will receive a phone call from, nor does it state that the service is not an on-line dating service.
I just received a phone call and hung up on the woman. She spoke so fast it was difficult to understand her, she did not identify herself well at the beginning of the call, she began asking VERY personal questions at which point I stopped and said before we go further, I need you to explain the entire process to me. She began explaining and eventually got to the part where I would have to go into the office to meet with someone personally. At that point I said they were asking a lot from me and my time was precious so to avoid going further than I needed, could she please give me a ball park price.
She refused and then began the subtle (and not so subtle) abuse. She argued with me, she was sarcastic, she was condescending. I said I understood that she had a job to do and a script etc but I needed some idea of the price before I gave out the kind of personal info she was asking. That's when the hard sell started and I hung up as she continued to talk a mile a minute and spew ill-disquised insults at me. To top it off, she couldn't have been more than 25. What the hell does she know about relationships, let alone relationships for mature people?
I then googled Right One and found this web site and was happy I hadn't gone any further. Their tactics are misleading to the point of being deceitful. If a company can't be up front from the start, then they have something to hide and they don't deserve to be in business. Had she identified herself from Right One immediately, I would have said no thanks because I have only ever heard bad things about them. They are a money making scam disguised as a legitimate dating service preying on people who are likely to have a bit of money and they misrepresent themselves from the get go. Would someone please find a way to shut them down before they scam anyone else. Joseph M. Janssen of Scandinavia, WI February 12, 2009
I was exploring the option of the Right One dating service and encountered high pressure sales methods. I finally joined for a 3100 package. The referrals came slowly and the first three were not even close to the profile I outlined. I sent feedback and still received referrals that did not fit my requests. I tried to make this clear to this service with no results. I requested a partial refund and was told there would be no refund.
With other unexpected financial committments such as necessary home repair (furnace during a very cold winter), fuel costs, car repair, and medical bills not covered by insurance. As a result I, as a single father of two kids living at home,am very close to loosing my home and have been considering bankruptcy. I have been scammed and I am letting anyone interested in this sort of service to stay away from The Right One. Has anyone had any success in receiving a partial or whole refund? Is there any possibility for a class action lawsuit?
Diana of Richland Hills, TX February 7, 2009
I have not received any phone calls or e-mail contacts from this company. I signed a contract in December of 2007. I have only met 3 people and promised 12 referrals. There was a 4th referral, but I never talked to the guy. I have not heard from anyone since november 2008. I am going to quit paying, but I had talked to someone in their financial office summer of 2008 and I was told my credit would be ruined. What do I do?
It is a drain on my check, emotionally I am disgusted. I have been taken advantage of and misinformed. They have breached the contract by not abiding by it. I am very upset. There is no address on this contract. They have lied and conned me into this fiasco of a buisness.
Michael of Miramar, FL February 6, 2009
I was scammed like a lot of other people I see on your consumer affair website. I lost 4,500 when I signed up in 2007 4 matches not one was close to what I asked for.Some didn't even want to meet. I was suspicious in Dec 08 when I called and got nothing but an answering machine and they never called me back as I requested. When you call their 800 # the telephone company says the number is not working. Amex can niot return anyones money on a charge with them after 2c months. So I am out 4,500 hard earned dollars.Any suggestions
I called a lawyer via the internet and he said if they are out of business there isn't much you can do.
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