Complain about a product or service

Alliance One

Joshua of Palmdale, CA September 26, 2009

I got this Credit1 credit card and they gave me credit protection for a monthly fee. I have all of my statements and they show where I pay this monthly fee for the protection. I get this call today from Alliance One asking I pay over 400. on this account. I informed her that I called Credit1 back in May letting them know I lost my job and this will be my last payment until I get another job. This female tells me she doesn't see where I ever had the credit protection. Her and I went back and forth as I have all of my statement showing the fee... plus I have the contract to it... She says she has the option to reduce the amount back down the my April amount of 298. if I could pay it today????

I told her that they have the chance right now to get this taken care of by calling this credit protect (through the credit card company) and have them get the account up to date and send me a statement showing all is up to date. Her saying she doesn't see me having this program I told her I have all documentation, it's easy for them to go in a wipe all out on the computer but they can't with statements. Statements I have and can't be duplicated... I told her I'm turning them in. They will get investigated for this. I am sure I am not the only one out there dealing with this type of fraud. I turned them into FTC and am here and will be turning them in else where. Anywhere I can to bring to light of their practices and those practices being fraud...

Sharon of Partlow, VA September 5, 2009

They are a collection agency for Wachovia Bank. I set up payment arrangements to pay off my checking account with them for Wachovia bank. I made my final payment in July 2009 and they stated that I would receive a paid off receipt from them as well as Wachovia Bank. As of today September 5, 2009 I still have not received anything from either company.

Cynthia of Virginia Beach, VA May 18, 2009

This company called my house last week looking to settle a credit card debt owed to Capital One. I do not have a Capital One credit card. I immediately pulled my credit report on experian to make sure a Capital One card had not been taken out in my previous name. There is no Capital One card on my report. The guy said he would take my number off the list but I got a call again today on my cel phone because they called and spoke to my 80 year old mother and told her it was an important business issue so she gave them my number.

They called me on my cel and told me I had an overdue balance of 500. I explained that they had the wrong Cynthia and the guy proceeded to ask me if my last four was xxxx. Nice that they give out personal information like that so freely. I've worked hard to establish good credit and don't need them harassing me because someone with my old name is messing up. Want my home and cel numbers taken off their list.

Alice of Tampa, FL May 13, 2008

Alice of Tampa FL (05/13/08)
Creditors are calling me constantly for two minor credit card debts that belong to my mother. Mother has been ill and hospitalized for months, she is suffering from dementia and is legally deaf. There is no end to this. Yes, I have Power of Attorney, in one company, I sent it and tried to negotiate a minimum payment asking them to eliminate all excess fees. Negative, would not do, wanted a 532. payment for a bill approx. total 1,300.

Mother began to forget everything prior to her extended hospital stay, bills that I thought had been paid were not. This only involves 2 credit cards, unsecured, one for 1,300, the other approx. the same. She lives only from Social Security without assets. My phone # was listed since she is unable to hear. Taking care of her is a 24/7 job. I also have a disabled husband. This is not my debt, what can happen to this poor 83 lady with dementia? They insist on speaking to a deaf lady. The calls come Sunday as well as any other day. I stated the situation. To no avail. Help

Dementia and a hyponatremia seizure resulted in an extended hospital stay, currently lives with daughter, myself, is not capable of performing everyday living activities, lives only on social security.

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